Message that my membership can't be confirmed

When I start a program, the application manager gives me the message that my membership can't be confirmed. I know that I'm paying, and I'm also logged in to the accound that I pay for.
The chat does not work, so I hope you could help me. 1 day left, I pushed it.

I just figured out that I'm not logged into InDesign, but I am logged into Creative Cloud.
Sorry about the norwegian, but as you can see – I am not logged in. When I press administrate account, it just takes me to "my resources" and not a place where I could log in.
Does anyone know?

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