Message 'The parameter is incorrect'

I have an Officejet 6500A Plus all-in-one printer. I'm trying to get a reading on ink levels and I keep getting the message 'the parameter is incorrect.' I have rebooted the computer and printer and tried various other things and still can't solve the problem. Please help
This question was solved.
View Solution.

So the next steps would be to reinstall the software:
If the printer connected via USb make sure to unplug the cable first.
Click Start > All Program > HP > The printer model and follow the link to uninstall the software.
Once the uninstall completes, reboot your PC and install the software again.
You may find the latest software available for sownload at the link below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-86366-3&cc=us&dlc=en&lc=en&...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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