Message "waiting for job to complete..." for printing

Hello,
I have a printer installed on Windows Server 2008 R2, shared for a
windows 7 computer (OK), and a Macbook Air 10.8.3. m.lyon. (KO) is installed and configured correctly. HP Deskjet 3940.
But in the MacBook when I print any document send the form to the
Windows tail, and appears well in line, even tells me not just printing but printing ever, life is printing but printing out the document, including the correct printer makes noise as to be printed but nothing .
On the MacBook print queue the message remains "printing: waiting for job to complete ..." and never complete.
I install the printer on the Windows icon in Printers & Scanners for smb
for the default printer and the result is always the same.
Connect the printer directly to a USB port on the MacBook to try and charge good drivers and printed the first ....
I need help, can you help,
thanks,
Joan.

I solved this as follows....
Go to the Windows computer.
Open printers and select the printer
Go to Customize your printer
Go to ports
Disable "Enable Birectional Support" in the Ports
Sounds crazy, but it worked.
Good luck, YMMV.

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    Oh, now I can't reboot into my existing OS. It keeps rebooting into the installer. Tried the option key and both options are named something like base os. Neither boots my existing Snow Leopard. Gonna have to get an external DVD drive and install from scratch I think. Luckily this is a new server not in production, so not a big deal. I hope people with production machines read the boards and tread carefully.

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