Message when opening a pdf  cannot find HelveticaNeue-Roman. What can I do?

I'm getting a message when openign a pdf in Adobe Reader X that says cannont find HelveticaNeue-Roman.  The document opens but is not easy to read. I think this started after an upgrade late last year.  How do I correct this?

If the PDF file was created using that typeface but the font data wasn't embedded, then you will get the warning prompt and Reader will substitute in another font for display (probably regular Helvetica, which is very close)
You can only fix this in two ways - get a PDF with the font embedded, or install it on your own computer so Reader doesn't have to substitute.

Similar Messages

  • HT4623 Hi. My device won't update iOS in settings. It won't download apps for me. Itis connected to the internet). The latest app I tried to download appears stuck! Has not completed its  download, won't open and I cannot delete it. What can I do?

    Hi. My device won't update iOS in settings. It won't download any new apps for me. (It is connected to the internet). The latest app I tried to download appears stuck! Has not completed its  download, won't open and I cannot delete it. What can I do? I purchased the product online a year ago. I'm not sure of the exact date... I think it was late November 2012.
    Any help appreciated.
    Fileas

    If this has happened more than once the problem is likely on your PC.
    See here: http://www.apple.com/support/iphone/assistant/itunes/

  • Getting error message when opening a PDF thats in a curriculum

    I have a pdf that is in a curriculum, and the window is able to open and the pdf opens for a split second, then the message error=0, error_text=none appears in the window.  See the attached image.
    Some background information:  I just revised this content (converted from a word document) and published it into the curriculum.  I am able to successfully open updated link in my Content folder and also from the curriculum (when I am signed in as a admin).
    Can anyone help me diagnose the reason I am getting this message and why I cannot open this pdf?  Thanks in advance!

    Have you reinstalled that plugin (Acrobat), or tried to use Firefox's bulit in PDF reader (PDF.js).
    * [[View PDF files in Firefox without downloading them]]

  • Firefox crashes when I try to attach a file. Seems related to second problem, receive error messages when opening a pdf in adobe (which I've reinstalled twice)

    Crash report:
    bp-74bcae4f-7091-4121-a809-5d0a12140616 is the crash report.
    I have a Toshiba.
    When I open my email (gmail, school email) and try to attach a file, firefox immediately crashes and gives me two error messages. first one is a WerFault, i think. I don't know if that's relevant.
    Apart from these crashes in Firefox, I am also having the same problem when trying to view or open a pdf in adobe reader, or even open adobe reader itself. It won't try to open, I just receive the error messages. I've uninstalled and reinstalled it two times now. I did this thing suggested online where you go into the control panel and look at all your plugins. Then, "repair" adobe reader - pretty sure it's just a button that says repair. that didn't do anything, of course I also could have done something wrong.
    I realize this could be a problem unrelated to Firefox, but I'm doing what I can before I take my laptop in.
    Please save me.

    Ok two things based on the crash report and the steps you took right before the crash:
    # Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
    # Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
    # Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
    # Try to clear out the downloads folder and update flash to version 14 (that should do it)
    IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-(

  • Error message when open a pdf

    I am not able to open any pdf.   I have unstalled the reader but the error message still the same and not allowing me to install again.   Please advise how to fix this error.   I am using Windows 7.
    install_reader11_en_gtbd_chrd_dn_aaa_aih.exe  contained a virus and was deleted.

    When do you get that message, during the download, or during the installation?
    Can you post a screenshot of that message?  I am not sure if this is caused by MSE; I have no problems downloading any of these files (running MSE).
    It could also possibly be a malware infection of your system that is preventing you from installing software.

  • Error Messages when opening downloaded PDFs

    Whenever I try to download a .pdf file I get the following messages when I try to open them:
    "There was an error opening this document. There was a problem reading this document (14)". Or I also get......
    "There was an error opening this document. The file is damaged and could not be repaired"
    I have downloaded the latest Adobe reader and I use a Macbook Pro with Lion operating system.
    Has anyone else had this problem?
    Thanks
    I am now getting a new error message: "There was an error opening this document. The root object is missing or invalid."

    It sounds like you might be running into an error related to third-party plug-ins:
    http://kb2.adobe.com/cps/407/kb407860.html
    Try the solutions listed on that page and see if they help.

  • Upgraded to 5.0. error message when try to start "cannot find xul.dll". Its there in mozilla folder. Help! don't trust "e"

    after I upgraded to Firefox 5.0, restarted computer, clicked on Mozilla Firefox Icon on desktop, error message came up." cannot load program. file xul.dll cannot be found" I searched and found the file in the Mozilla program file. Help

    Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
    This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
    I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
    It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
    I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
    Thanks again.
    Susan

  • Getting an error message when opening a PDF being displayed in FF 24 in Adobe Acrobat XI

    I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

    Have you reinstalled that plugin (Acrobat), or tried to use Firefox's bulit in PDF reader (PDF.js).
    * [[View PDF files in Firefox without downloading them]]

  • Error message when opening a pdf

    he application wants to display a pdf on your device.there is a known bug in the pdf loading  code that makes the running of arbitrary code possible,which could compromise your sistem.are  you sure you sure you want to continue
    iPad 2

    Have you reinstalled that plugin (Acrobat), or tried to use Firefox's bulit in PDF reader (PDF.js).
    * [[View PDF files in Firefox without downloading them]]

  • Error message when compiling book "file is corrupt" referring to a photo.  Or "cannot find original photo".  Can you use photos that have been "edited" out of "Book Mode"?

    Error message when compiling book "file is corrupt" referring to a photo.  Or "cannot find original photo".  Can you use photos that have been "edited" out of "Book Mode"?

    I did copy it to my desktop, but it still won't let me open it.  I think the file on the disc might be corrupt or something like that though the cd itself checks out fine as far as viruses go.  I was able to verify the disc, but that's about it.  My husband tried it on his iMac and we have the same issue.  It's unzipping the folder, but won't let us open the folder on both the Mac Book Pro or the iMac by double clicking, going to file/open or right clicking.  It just keeps saying the same message as I posted above.  I think I'm just going to have the client put the pictures on either a memory card or a USB memory stick so she won't have to compress the files for zipping purposes.  It's been too frustrating trying to open this folder on this cd she gave me.  She said she created/zipped the cd on her Mac Book Pro but it sure won't open on mine.

  • I get the following error message when trying to instal in copy: "Creative Cloud Installer" can't be opened because the identity of the developer cannot be confirmed.

    I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.

    Mac Unidentified Developer Issue
    Here's how to open apps that apple should not be blocking: 
    http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

  • When opening a pdf link the process stalls and there is a message that Adobe acrobat reader is running. to the best of my knowledge I do not have the reader. I have an older version of Acrobat Pro. How can I fix this?

    when opening a pdf link on a web poage the process stalls and there is a message that Adobe acrobat reader is running. To the best of my knowledge I do not have the Acrobat reader. To the best of my knowledge I have deleted the reader program. I have an older version of Acrobat Pro. The problem occurred before I did the deletion and continues since then.

    Assuming that you are using IE10 / IE11 on Windows: http://support.microsoft.com/kb/2716529

  • HT1414 I have an iPod touch and it says iPod Is disabled connect to iTunes, but it's green across the too instead of red. When I connected to iTunes a message appeared and said iTunes cannot find device must have a pass code to register to iTunes. What ca

    MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Please wait message when opening form created by Adobe LiveCycle Designer ES 9.0

    Problem
    Please wait message when opening form created by Adobe LiveCycle Designer ES 9.0
    Full message
    Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting  http://www.adobe.com/products/acrobat/readstep2.html. For more assistance with Adobe Reader visit  http://www.adobe.com/support/products/ acrreader.html. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S
    Actions
    Updated Windows RT 8 to 8.1
    Uninstaled Adobe Reader Touch 1.3 and instaled 2.0 Build 84770
    Additional Information
    The form was created 10 or 11 months ago, and we are pretty sure that we were able to open it a while back
    The same PDF file opens just fine in Windows 8.1 using Adober Reader XI 11,0.06, it is only the app that is affected.
    The document cannot be opened by any other mobile app that we have tried or on another mobile OS (iOS)
    Any ideas?
    Thanks & Regards
    Jim

    The user's assertion is surprising to me, but perhaps I'm missing something important. I thought the correct position was from the conclusion of my earlier post "it can't be done". Adobe state their Reader Touch doesn't support XFA (http://blogs.adobe.com/readermobile/2012/12/13/adobe-reader-for-windows-8-tablets/). Unless (see that blog entry) you changed the type of form.

  • LSC shows exclamation point notification in systray, but no messages when opened.

    Every once in a while, LSC shows a yellow exclamation point in the systray, and the pop-up indicates 1 waiting notification on mouseover.  However, when I open LSC, I cannot find any alerts or notifications.  Shortly thereafter, the excalmation point on the systray icon disappears again.  What's the story?  I am running LSC 2.3.002 under Windows 8.1 on an X230T.
    X320T running Windows 8 Pro x64

    I have been having a lot of problems with my Exchange mail lately.  Your problem is one of them. Often I will come back to an empty inbox that I know is full of messages. Other times I will have mail in my inbox that I deleted using another device (iPad or another Mac) and I can't get rid of it. Other times I will notice I haven't received any mail for a long time.
    Select the mailbox (your Exhange inbox)
    On the menu, Mailbox/Rebuild.
    This will hopefully fix it until it happens again.

Maybe you are looking for

  • VS 2005 with CR XI R2 version 11 managed DLLs and Viewer

    I have a development PC with VS 2005 and I need to interface with CR XI R2 reports. I wanted to take advantage of Dynamic Graphic Location in CR XI (which the flavor of CR that came with VS 2005 does not have). I installed CR XI R2 but still found th

  • ITunes off in its own world

    Our iTunes plays about 18 hours a day, every day, but what I saw and heard it doing the other day was interesting. It was playing an apparently never ending series of 3 - 4 second tracks that don't exist in my Library and each track was a single note

  • Best photo scanner for MacBookk and iPhoto 6?

    My winter project is to scan my old photos. Which scanner do folks recommend? I will mainly be scanning color photos? Thank you!

  • ITunes folder Folder not opening on alternate drive

    Eventhou I have set advanced preference to open iTunes folder from another drive, iTunes always opens from startup drive. I have even placed iTunes folder in trash and emptied trash but a new blank folder is created at time of opening. Any suggestion

  • Problems managing ipod with itunes

    I can no longer exchange music from my ipod or my music server with itunes.  I used to be able to.  Now itunes just freezes up:  task manager says "not responding" and I have to shut down.