Messages always in pending status

Any help would be great with the following issue, when external messages are sent the status from within the GroupWise 7.0.3 client by all end users shows the status as pending, the messages however are delivered successfully to the external source. The messages are going but the status always seems to show pending and does not seem to update. The server is running 7.0.3. Does anyone have any ideas about a resolution for this issue?

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