Messages app is missing

I installed the new operating system Mavericks and my Messages app has a question mark in the dock. I tried to find it in my application folder and looking for it in my finder and had no luck. What can I do?
Thanks
AF50

You are correct that Messages was in Beta. However, it was free. If you paid for it, it wasn't from Apple. As for it disappearing, Apple may have removed it in an update or you may have deleted it. Either way, I do believe that the final version of Messages will appear on both Lion and Mountain Lion.

Similar Messages

  • TS4196 Messages app is missing from my Mac.  What happened?

    Pretty sure I used it earlier this week.
    If I recall, I had a beta version.  I THOUGHT I paid a modest fee, like $1 for it later.  But now, it is missing from my Macs. 
    I DO have it on my iPod Touch.
    But there was not announcement about it being removed from my mac.  And I can't find anything on Google about it.

    You are correct that Messages was in Beta. However, it was free. If you paid for it, it wasn't from Apple. As for it disappearing, Apple may have removed it in an update or you may have deleted it. Either way, I do believe that the final version of Messages will appear on both Lion and Mountain Lion.

  • Missing the Message App after Mountain Lion Update

    My Macbook Pro totally crashed after the Mountain Lion update, and a wonderful tech support lady at Apple walked me though hours of restoring it. However, now that it is working fine and all programs re-installed, I noticed that the Message app is missing. I really like this app and want it back. I paid for the OS and think I should get everything I had before, plus the update. I shouldn't lose a program in the update, should I? I've read through all the other message boards and can find only general suggestions to search in the spotlight (which I did to no avail), and I have searched for a third-party download. After the trouble I've had, I really just want the program back from Apple. HELP!

    If it did not get reinstalled for some reason, then you will need to reinstall. See the following. You can avoid this if you have a prior backup.
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Messages app no longer works; plists or chat.db are missing

    The reason this happened is that well... I sent a really really really long message and it crashed my messages app. So I figured I would try to delete the chat.db file in /Library/Messages but... there was no file there. Then I checked for the plist files in /Library/Preferences/Apple and the plists for messages were all missing. This is the only way I am aware of to solve the problem but these files are clearly gone! I figured maybe they were hidden for some reason so I used a terminal command to show all hidden files, which seemed to work but the files in question were still missing. Am I missing something? Is there another way to fix messages without these files? Should I find replacements for them?
    NOTE:
    I have also just tried looking in ~/Library/Containers/Data/Library/Messages/Archive but I don't even have a Containers folder in Library...

    I think you are probably looking in your system library rather than the user library.
    Please don't take this the wrong way, but if you aren't sure of the difference, I'm not sure you should be playing around in there without specific instruction.

  • Missing a built in message app

    a brand new ipod touch 4th generation is missing a standard built in message app....not sure how to retrieve..not in app store

    You're welcome. Check out the Apple article below for upgrade instructions.
    http://support.apple.com/kb/HT4972
    Stedman

  • Photoshop 2014 receive error  message saying components missing. I  deleted  app as requested, how do I reinstall ? Its is not I'm my creative cloud to do so?

    Photoshop 2014 receive error message saying components missing. I deleted app as requested, how do I reinstall ? Its is not I'm my creative cloud to do so?

    This might help...
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    -Noel

  • Messages App - 'Accept' button is missing with incoming audio chats

    Hello,
    10.9.1 didn't solve a problem I have since 10.9.
    If somebody calls me within Messages App for an audio chat, the 'Accept' Button is missing.
    (see screenshot)
    Can anybody help?
    Kind regards
    Carl

    Hi,
    Yes.  Messages is iChat under the hood.
    Lion had iChat 6. Mountain Lion gets Messages 7.x.x and  Mavericks Messages 8
    There are separate .plist that have iMessages in the name for the account stuff like there are iChat ones for the AIM, Jabber and Yahoo accounts.
    (it is similar to the Contacts app still using a  .plist for the Address Book).
    If your settings are not that different from the defaults then you will not notice anything.
    For instance I use Arial Black and a green background (custom choice) in Preferences > Viewing.  (the default is Helvetica)
    Also in the General section I have the item about gathering all buddy lists unticked so that they are separate.
    I also use the Show Status item to display the Menu Bar icon.
    In Messages the Chats are all in the main window listed down the left with the highlighted on shown in the right hand pane.
    You can double click any of the listed ones and a separate chat will open  (the main window can then be closed/hidden) but there is no way to start a new chat in it's own window.
    If you create a new Mac User account (System Preferences > Users and Groups) and then login in to that account and use Messages there does it have the the missing buttons ?
    This will help prove it is the app (A  Restore will be needed) or something about the saved state of the app in your regular User account.
    8:51 pm      Thursday; December 19, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • MY ihpne 4s iOS 8.1.3 is missing the messaging app. I can receive messages, but when I click on it, nothing happens.I have restarted my phones, no restrictions on are, it is not in another folder, and i have reset my phone.

    I cannot find my default messaging app I can still get text messages, and send them from the pull down bar, but I cannot access the app anywhere. Is it gone?

    No. It's not gone. It's not possible to delete it or restrict it. You've moved it to another screen or into a folder.
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  • Message+ app missing parts of conversation

    I would like to be able to use my tablet and my pc to text people while I have a bad signal where I work. The message+ app should be perfect for that because it appears to be able to go straight through my internet instead of the mobile network. The problem I found is that messages sent through my tablet or pc never show up in my phone.

    That option would appear if you were syncing with an external calendar - a google calendar, iCal, exchange account calendar, something like that.
    Since it is important for you to keep records of all these calendar entries, I would actually suggest that you do this.
    One way, if you have a Mac computer, would be to use iCal on the computer, and sync the iCal calendar with your free iCloud account, and sync the iPhone claendar with iCloud as well.  That way your calendar is effectively backed up twice, the sync on iCloud, and the entries on your computer in iCal.
    Another option would be get a free google gmail account.  Setup that on google as an IMAP mail account.  Also on google, now create a calendar for that same gmail account.  Then set the gmail account up on your iPhone and select the option to use it's calendar as your default calendar - it will sync the entries with the google online copy of your calendar (which can in turn be sync'd with your computer - iCal on a Mac, or outlook on a PC).
    This way, you'll have a duplicate copy of the calendar in at least one, if not two independent places (independent from the iPhone itself that is).
    Hopefully someone else may offer a way to recover from backup the original iPhone calendar.  I've always used my gmail account calendar(s) as my master calendars and just sync'd everything else with them, so I've never dealt with loosing information from an purely local iPhone calendar (one just on the iPhone itself).

  • IChat missing from Messages App

    I have the Messages app on my laptop and it used to have the option to go on iMessage or iChat. On the bottom left used to be the option to go online or offline on AIM. Also when adding accounts in preferences, I can't add anything but my number or email address for iMessage.
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    Your issue is a bit confusing. The Messages application is what used to be iChat in earlier versions of the operating system.
    Can you clarify what you mean?

  • Apple Watch Messages app missing contact info?

    Sometime in my fiddling, I managed to break the Messages app. It no longer displays contact names from my iPhone Contacts. I've tried everything shy of resetting the watch. Any thoughts or suggestions?
    Thanks.

    Reported the same issue a week ago: Incorrect sender ID when sending Tap, Heartbeat and Sketch messages.
    Be sure to report this as a bug to Apple: https://www.apple.com/feedback/watch.html

  • Disable sound and/or vibration while in Messages app?!

    Hi!
    I would like to know is there some option in the iOS where I could disable sounds and vibration while I'm using Messages app (app is open and the display is turned ON and I can see the message I recieved). This is very annoying when I'm using iMessages and getting a message every few seconds and then my phone vibrates constantly. It is of course OK if I'm not in Messages app but when I'm already using it I don't need a notification I got a message when I can see it for myself.

    I'm having the exact same problem. I get a random text message ding for no discernible reason at least oncer per day. No alerts from apps, no email, no texts, no missed calls, no voicemails. It's not changing connection types between wifi, 3G, and edge. I know that the first gen iPhones sometimes dinged in that situation. If anyone knows what's causing this I would love to hear it.
    Just to be clear I'm using a perfectly normal, not jailbroken, iPhone 4 running the latest software version.
    Regards,
    John G.

  • Text Message incomplete or missing? Also-SMS editing / backspace malfunction...

    First issue - sometimes I received text messages that are missing the last few words/characters. I don't think this is an Android or iPhone originated issue as this happens at random from people that I know have different types of phones. Sometimes the 160 character split will break up the message and send the rest in another message, but most of the time I never see the end of the message. I currently use the existing text messaging app in conjunction with the SMS pop-up. The issue was prevalent when I used Handcent and then uninstalled it to see if that was the problem. I have also uninstalled SMS pop-up to see if it was the problem with no luck. I have looked over the settings multiple times and still cannot find anything that would be causing this. Suggestions are welcome.
    Second issue - when editing a text message in portrait mode I may erase multiple characters by holding down the backspace key. On occasion, the app flips out, reverts to showing the very first message that was sent or received for the contact, freezes momentarily, and then two buttons appear on the bottom giving me the option to Cancel or Delete. I will hit Cancel or use the back button on the bottom of the phone multiple times before it will return to my message, which at this point has saved as a draft. This is EXTREMELY frustrating. It does it only at random, but it seems to be getting more frequent. The only option most of the time is to go Home and then return to text messages, find my draft, and use the backspace key carefully (and one quick push at a time to erase) so as not to invoke the same issue.
    I think both of these are bugs that may be inherent with this phone in particular or possibly Gingerbread...
    Thanks!
    -Wes

    I've been having this same issue for the past few months, in my case the problem seems to be more prevalent with text messages originating from other carriers (but not always, occasional partial incoming text issues from Verizon wireless phones as well).  I called technical support, followed all their advice (basic tech advice, power cycle, remove sim, reboot, etc.) and was also transferred to HTC support that recommended a hot fix, which didn't really do anything to resolve the issue, also then did a factory reset and still no resolution.  Not sure what other options I have....besides waiting for a new device when I am able to upgrade.  Off topic, I think its Bee S to not be able to upgrade to a new device within 2 years, when Verizon does not fully support, properly updated/hotfix, existing issues in a timely manner...why is it that we are using and outdated OS, when a new one is out and available.  Another compelling argument to purchase an iPhone (on any carrier), one device, one OS.....everyone gets an update at the same time, and phone issues are rapidly resolved. I can continue my rant, but I'll leave it as is...same issues, different day and I'm sure you've all heard the same rants of frustration.

  • Unable to add phone number to my messages.app

    Hello Everyone
    I am unable to add my phone number to messages.app. Everything was working ok till this AM when I started messages.app and noticed my phone number missing. I have tried the following.
    1.Restoring olderversion of messages.app from Time machine backup
    2.Adding the phone number with add e-mail but then it says e-mail sent with no other information
    3.Deleting and re-adding my account on icloud on my phone
    Now, when I sign out and sign back in into messages.app it crashes and gives me the following errors.
    any guidance?
    Process:         Messages [14923]
    Path:            /Applications/Messages.app/Contents/MacOS/Messages
    Identifier:      com.apple.iChat
    Version:         7.0.1 (3314)
    Build Info:      iChat-3312000000000000~7
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [261]
    User ID:         501
    Date/Time:       2013-03-07 11:06:33.940 -0800
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:          265928 sec
    Crashes Since Last Report:           11
    Per-App Interval Since Last Report:  711197 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      883E6435-CEBE-14A7-9972-AF20F6F62D6B
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Application Specific Information:
    objc_msgSend() selector name: retain
    Performing @selector(buttonPressed:) from sender NSButton 0x7f9a05ba1d30
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x00007fff93b32710 objc_msgSend_vtable13 + 16
    1   com.apple.CoreFoundation                0x00007fff93c95b42 -[__NSArrayM insertObject:atIndex:] + 1090
    2   com.apple.CoreFoundation                0x00007fff93cfd515 -[NSInvocation retainArguments] + 213
    3   com.apple.imcore                        0x00007fff96aa0484 0x7fff96a6c000 + 214148
    4   com.apple.CoreFoundation                0x00007fff93cd3737 ___forwarding___ + 775
    5   com.apple.CoreFoundation                0x00007fff93cd33b8 _CF_forwarding_prep_0 + 232
    6   com.apple.imcore                        0x00007fff96ad3c26 0x7fff96a6c000 + 424998
    7   com.apple.iChat                         0x0000000100de8993 0x100db2000 + 223635
    8   com.apple.imcore                        0x00007fff96ac0402 0x7fff96a6c000 + 345090
    9   com.apple.imcore                        0x00007fff96ac2140 0x7fff96a6c000 + 352576
    10  com.apple.CoreFoundation                0x00007fff93c9747a _CFXNotificationPost + 2554
    11  com.apple.Foundation                    0x00007fff8da73846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
    12  com.apple.imfoundation                  0x00007fff8dfa5522 0x7fff8df75000 + 197922
    13  com.apple.imfoundation                  0x00007fff8dfa54e3 0x7fff8df75000 + 197859
    14  com.apple.imcore                        0x00007fff96a725df 0x7fff96a6c000 + 26079
    15  com.apple.imcore                        0x00007fff96a8418b 0x7fff96a6c000 + 98699
    16  com.apple.iChat                         0x0000000100edb000 0x100db2000 + 1216512
    17  com.apple.iChat.iMessagePreferences          0x00000001066f627e -[iMessagePreferences _clearAccountKeepingLogin:] + 885
    18  com.apple.AppKit                        0x00007fff8e6c0757 -[NSAlert didEndAlert:returnCode:contextInfo:] + 94
    19  com.apple.AppKit                        0x00007fff8e380d26 -[NSApplication endSheet:returnCode:] + 267
    20  com.apple.AppKit                        0x00007fff8e6c0a56 -[NSAlert buttonPressed:] + 265
    21  com.apple.AppKit                        0x00007fff8e573a59 -[NSApplication sendAction:to:from:] + 342
    22  com.apple.AppKit                        0x00007fff8e5738b7 -[NSControl sendAction:to:] + 85
    23  com.apple.AppKit                        0x00007fff8e5737eb -[NSCell _sendActionFrom:] + 138
    24  com.apple.AppKit                        0x00007fff8e571cd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
    25  com.apple.AppKit                        0x00007fff8e571521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
    26  com.apple.AppKit                        0x00007fff8e570c9c -[NSControl mouseDown:] + 820
    27  com.apple.AppKit                        0x00007fff8e56860e -[NSWindow sendEvent:] + 6853
    28  com.apple.AppKit                        0x00007fff8e564744 -[NSApplication sendEvent:] + 5761
    29  com.apple.iChat                         0x0000000100dc5175 0x100db2000 + 78197
    30  com.apple.AppKit                        0x00007fff8e47a2fa -[NSApplication run] + 636
    31  com.apple.AppKit                        0x00007fff8e41ecb6 NSApplicationMain + 869
    32  libdyld.dylib                           0x00007fff92fe17e1 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8c1ccd16 kevent + 10
    1   libdispatch.dylib                       0x00007fff915e2dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00007fff915e29ee _dispatch_mgr_thread + 54
    Thread 2:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff8c1ca686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8c1c9c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff93c81803 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff93c86ee6 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff93c866b2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation                    0x00007fff8da62586 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
    6   com.apple.Foundation                    0x00007fff8dac0612 __NSThread__main__ + 1345
    7   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 3:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib                  0x00007fff8c1cc0fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff92f24f89 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff8f266d96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore                0x00007fff8f488d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90
    4   com.apple.JavaScriptCore                0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 4:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff8c1cc0fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff92f24f89 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore                0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore                0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 5:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff8c1cc0fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff92f24f89 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore                0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore                0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 6:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff8c1cc0fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff92f24f89 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore                0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore                0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 7:: CVDisplayLink
    0   libsystem_kernel.dylib                  0x00007fff8c1cc0fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff92f24f89 _pthread_cond_wait + 869
    2   com.apple.CoreVideo                     0x00007fff959d22d4 CVDisplayLink::runIOThread() + 680
    3   com.apple.CoreVideo                     0x00007fff959d2013 startIOThread(void*) + 148
    4   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    5   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff8c1ca686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8c1c9c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff93c81803 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff93c86ee6 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff93c866b2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO                   0x00007fff8fadb6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO                   0x00007fff8fad32de CAPThread::Entry(CAPThread*) + 156
    7   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc322 __select + 10
    1   com.apple.viceroy.framework             0x00007fff9137f2b4 VTPRecvProc + 315
    2   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    3   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc0fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff92f24fc3 _pthread_cond_wait + 927
    2   com.apple.viceroy.framework             0x00007fff91381d3b VTP_Select + 1247
    3   com.apple.viceroy.framework             0x00007fff912e1e27 TPRecvProc + 436
    4   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    5   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 11:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x00007fff8c1cc322 __select + 10
    1   com.apple.CoreFoundation                0x00007fff93cc64e6 __CFSocketManager + 1302
    2   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    3   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff92f22eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff92f22cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff92f0d171 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff92f22eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff92f22cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff92f0d171 start_wqthread + 13
    Thread 14:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff92f22eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff92f22cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff92f0d171 start_wqthread + 13
    Thread 15:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x00007fff8c1cc386 __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff92faa800 nanosleep + 163
    2   libsystem_c.dylib                       0x00007fff92faa717 usleep + 54
    3   com.apple.AppKit                        0x00007fff8e668958 -[NSUIHeartBeat _heartBeatThread:] + 543
    4   com.apple.Foundation                    0x00007fff8dac0612 __NSThread__main__ + 1345
    5   libsystem_c.dylib                       0x00007fff92f20742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff92f0d181 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff92f22eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff92f22cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff92f0d171 start_wqthread + 13
    Thread 17:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff92f22eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff92f22cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff92f0d171 start_wqthread + 13
    Thread 18:
    0   libsystem_kernel.dylib                  0x00007fff8c1cc6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff92f22eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff92f22cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff92f0d171 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x8000000000000000  rbx: 0x00007f9a05929aa0  rcx: 0x8000000000000000  rdx: 0x00007fff7c095030
      rdi: 0x00007f9a05929aa0  rsi: 0x00007fff7c060630  rbp: 0x00007fff5ee4cb30  rsp: 0x00007fff5ee4cae8
       r8: 0x0000000000000000   r9: 0x0000000000000004  r10: 0x00007f9a0310a8b0  r11: 0x0000000097b25d70
      r12: 0x0000000000000004  r13: 0x0000000000000018  r14: 0x0000000000000006  r15: 0x00007f9a03125d20
      rip: 0x00007fff93b32710  rfl: 0x0000000000010246  cr2: 0x000000010ad3b000
    Logical CPU: 3
    Binary Images:
           0x100db2000 -        0x10104ffff  com.apple.iChat (7.0.1 - 3314) <7848E43B-43F2-3AE1-B9C9-E41E26D542D7> /Applications/Messages.app/Contents/MacOS/Messages
           0x102ecf000 -        0x102ecfff9 +cl_kernels (???) <CE42029B-AD71-43B4-8FA9-622C0B007C60> cl_kernels
           0x103310000 -        0x103310ff1 +cl_kernels (???) <9F329AC0-C2E3-4DEB-8071-54286D121FF1> cl_kernels
           0x103379000 -        0x10337afff  com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn (4.0.9 - 4.0.9f33) <EE2D9E29-794A-3731-B214-82A63D14AC1E> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothS COAudioDriver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Con tents/MacOS/IOBluetoothSCOAudioDriverPlugIn
           0x103390000 -        0x103395fff  com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <E807EE74-4241-36B2-87A6-92AFAE41D68F> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x1034c2000 -        0x1034eaff7  com.apple.cmio.DAL.VDC_4 (301.0 - 4147) <52F61616-1034-3699-BD49-7860000A2671> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/ MacOS/VDC
           0x104ba4000 -        0x104ba5fff  com.apple.AddressBook.LocalSourceBundle (2.1 - 1167) <07E0DB43-14DD-3741-BCCA-31CE397A53BC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
           0x104bb7000 -        0x104bbafff  com.apple.DirectoryServicesSource (2.1 - 1167) <2BB7BD50-BBB3-3FA9-BAB1-04C704726905> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
           0x104bc1000 -        0x104bc8ff7  com.apple.AddressBook.LDAPSource (2.1 - 1167) <DE65B6C3-27B2-3A8F-85AF-6B7E6C165AE4> /System/Library/Address Book Plug-Ins/LDAP.sourcebundle/Contents/MacOS/LDAP
           0x104bd1000 -        0x104c24fff  com.apple.AddressBook.CardDAVPlugin (10.8 - 332) <14042D69-8E1F-3241-A679-C7ED224F2C43> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
           0x104c50000 -        0x104c61ff7  com.apple.NSServerNotificationCenter (5.0 - 5.0) <79D8FF5B-BBC9-3A86-8927-177738E5D857> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
           0x104cb4000 -        0x104cbafff  com.apple.iChat.Styles.Boxes (7.0.1 - 3314) <4A8CD722-54A2-35FC-9486-760B067D773D> /Applications/Messages.app/Contents/PlugIns/Boxes.transcriptstyle/Contents/MacO S/Boxes
           0x104cc0000 -        0x104cc8fff  com.apple.iChat.Styles.Balloons (7.0.1 - 3314) <146A7EC7-E9E4-3F9B-870B-C649C65059F0> /Applications/Messages.app/Contents/PlugIns/Balloons.transcriptstyle/Contents/M acOS/Balloons
           0x1066e1000 -        0x1066e9fff  com.apple.iChat.AIMPreferences (7.0 - 800) <6680C86B-84FB-375C-9BF7-962FB10D5F2F> /Applications/Messages.app/Contents/PlugIns/AIM.impreferencepane/Contents/MacOS /AIM
           0x1066f3000 -        0x10670efff  com.apple.iChat.iMessagePreferences (7.0 - 1) <A649DAC6-2EB9-3109-91F5-4A46F833DF55> /Applications/Messages.app/Contents/PlugIns/iMessage.impreferencepane/Contents/ MacOS/iMessage
           0x106726000 -        0x10672efff  com.apple.iChat.JabberPreferences (7.0 - 800) <7CD700A0-191E-3952-810C-3265A98565D5> /Applications/Messages.app/Contents/PlugIns/Jabber.impreferencepane/Contents/Ma cOS/Jabber
           0x106737000 -        0x106738fff  com.apple.iChat.BonjourPreferences (7.0 - 800) <19D85309-0191-35EA-8291-D9CB1F83A8F3> /Applications/Messages.app/Contents/PlugIns/Bonjour.impreferencepane/Contents/M acOS/Bonjour
           0x10673d000 -        0x106742fff  com.apple.iChat.PlugInPreferences (7.0 - 1) <BD8E1312-00D0-3039-A817-206BEDB024F2> /Applications/Messages.app/Contents/PlugIns/IMServicePlugIn.impreferencepane/Co ntents/MacOS/IMServicePlugIn
           0x106d44000 -        0x106d4dfe7  libcldcpuengine.dylib (2.1.19) <50800DA2-7233-32E5-9553-A02171B68399> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
           0x106d53000 -        0x106d56ff7  libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
           0x106d5c000 -        0x106d5ffff  com.apple.IOAccelerator (19.0.26 - 19.0.26) <0CA40D23-427D-3AF9-8C5C-E2592CEF3DFD> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
           0x106d6e000 -        0x106d6eff1 +cl_kernels (???) <79450528-D4B5-4DC2-A34D-0FDF465DF807> cl_kernels
           0x106d70000 -        0x106f27fff  GLEngine (8.6.1) <94C4C4C0-E96C-30B2-8CD7-DE8D82CA74F1> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x106f5e000 -        0x1070a0fff  libGLProgrammability.dylib (8.6.1) <FC866EA6-6263-3F51-BF7C-EA1A9A4162B4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x1070d4000 -        0x10716fff7  unorm8_bgra.dylib (2.1.19) <904EA51D-225A-38AF-B66C-84493C55C065> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
           0x10718e000 -        0x10742ffef  com.apple.AMDRadeonX3000GLDriver (1.0.29 - 1.0.0) <AFF4FFE6-F389-3E65-A224-F7382FB94620> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
           0x10747e000 -        0x10748bff7  libGPUSupportMercury.dylib (8.6.1) <5762E7E4-C76E-3442-8C30-3BA1DDCD8BAE> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
           0x107a9e000 -        0x107e52fff  com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.0.61 - 8.0.0) <2A12EDBB-1DF7-3638-BB7F-BBD7DB9DB3CB> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
           0x107f70000 -        0x107f7eff7  libGPUSupport.dylib (8.6.1) <C8A361A5-8A82-375D-B50E-E520662F76B1> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
           0x107f85000 -        0x107fb2fff  GLRendererFloat (8.6.1) <B598274C-3C23-3EBB-A7C5-13C131FAC651> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x107fce000 -        0x107fcfff3 +cl_kernels (???) <7AF59997-0218-400F-AB58-ED838D8589ED> cl_kernels
           0x10825f000 -        0x108260ff2 +cl_kernels (???) <205DDB37-BC4B-4A6D-A18C-B6FAB41DD5EC> cl_kernels
           0x10842b000 -        0x10842bff3 +cl_kernels (???) <C798A817-3066-49A5-BFA5-44D2D26E0CDE> cl_kernels
           0x108541000 -        0x108542ff3 +cl_kernels (???) <59CB4BAE-6C7C-4BCB-BED2-D79AFC5F7016> cl_kernels
           0x108982000 -        0x108998ff7  com.apple.webcontentfilter.framework (3.1 - 5) <D76F41C5-DAEF-3298-BFF7-B63A92B32ACA> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
           0x108cd7000 -        0x108e2bfff  com.apple.audio.units.Components (1.8 - 1.8) <7846E0A3-4AFB-3E29-96D3-BF87348024ED> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
           0x109292000 -        0x1094a1fff  com.apple.audio.codecs.Components (3.0 - 3.0) <B5BB86C0-4398-3ABB-A7DA-97D7F0E30E23> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
           0x10952c000 -        0x1095c2ff7  unorm8_rgba.dylib (2.1.19) <9F69E2DA-1FFB-349D-AA56-30D667519AA9> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
        0x7fff609b2000 -     0x7fff609e693f  dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
        0x7fff8af6c000 -     0x7fff8af9dff7  com.apple.DictionaryServices (1.2 - 184.4) <054F2D6F-9CFF-3EF1-9778-25C551B616C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff8af9e000 -     0x7fff8afa8ff7  com.apple.xpcobjects (103 - 103) <9496FA67-F53E-37B8-845A-462B924AA5BE> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
        0x7fff8afa9000 -     0x7fff8afb4ff7  com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
        0x7fff8afb5000 -     0x7fff8b3aeff7  com.apple.MediaToolbox (1.0 - 926.62) <83BBE53E-29FE-3874-9991-B6D009EADCC5> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
        0x7fff8b3af000 -     0x7fff8b489ff7  com.apple.backup.framework (1.4.1 - 1.4.1) <A3CFCA9E-717C-302D-821B-16FD35E6673F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
        0x7fff8b48a000 -     0x7fff8b48cff7  com.apple.IMServicePlugInSupport (8.0 - 900) <81D22379-0450-30CA-AE54-789C859D4414> /System/Library/Frameworks/IMServicePlugIn.framework/Versions/A/Frameworks/IMSe rvicePlugInSupport.framework/Versions/A/IMServicePlugInSupport
        0x7fff8b48d000 -     0x7fff8b490fff  com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff8b491000 -     0x7fff8b586fff  libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
        0x7fff8b587000 -     0x7fff8b5acff7  libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
        0x7fff8b6e6000 -     0x7fff8c076c67  com.apple.CoreGraphics (1.600.0 - 324.6) <DCC70C6E-AB6D-3457-A823-7569CB29B107> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff8c077000 -     0x7fff8c0ceff7  com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff8c0cf000 -     0x7fff8c0cffff  com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff8c0d0000 -     0x7fff8c126fff  com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff8c127000 -     0x7fff8c128ff7  libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff8c129000 -     0x7fff8c136fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
        0x7fff8c137000 -     0x7fff8c1b9fff  com.apple.Heimdal (3.0 - 2.0) <660A6C64-4912-32C8-A332-B64164032A2D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff8c1ba000 -     0x7fff8c1d5ff7  libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8c1d6000 -     0x7fff8d18ffff  com.apple.WebCore (8536 - 8536.26.14) <60029E1A-C1DB-3A1F-8528-4970058D8B3D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
        0x7fff8d190000 -     0x7fff8d1edfff  com.apple.ExchangeWebServices (3.0 - 157) <58BFD72E-27F3-3F22-A421-B883FACA0E19> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
        0x7fff8d1ee000 -     0x7fff8d362fff  com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
        0x7fff8d363000 -     0x7fff8d4d4ff7  com.apple.QTKit (7.7.1 - 2599.13) <5B24A892-ED69-3C01-8B00-DF3AD81A20D4> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
        0x7fff8d4d5000 -     0x7fff8d50dfff  libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
        0x7fff8d50e000 -     0x7fff8d7defff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8d7df000 -     0x7fff8d813fff  com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff8d814000 -     0x7fff8d85ffff  com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff8d860000 -     0x7fff8d89fff7  com.apple.QD (3.42 - 285) <8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff8d8a0000 -     0x7fff8d8abfff  libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
        0x7fff8d8ac000 -     0x7fff8d8acfff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff8d8ad000 -     0x7fff8d9cdfff  com.apple.desktopservices (1.7.2 - 1.7.2) <CDE8C2C2-C505-31B0-8C61-E40E4EA364A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff8d9ce000 -     0x7fff8da2afff  com.apple.corelocation (1.0 - 1239.39) <88EFC8F1-0A91-3EB6-A1F6-76294541D85D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff8da2b000 -     0x7fff8dd87fff  com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8dd88000 -     0x7fff8dd89ff7  com.apple.imdmessageservices (8.0 - 900) <B56573C2-C1E5-3A65-A017-1B943A311015> /System/Library/PrivateFrameworks/IMDMessageServices.framework/Versions/A/IMDMe ssageServices
        0x7fff8dd8a000 -     0x7fff8dde4ff7  com.apple.ScreenSharingFramework (2.1 - 2.1) <F510BC49-D98D-3FAD-86BA-54B1770BF888> /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
        0x7fff8dde5000 -     0x7fff8dee3fff  com.apple.QuickLookUIFramework (4.0 - 555.4) <58EC2F30-0959-3586-A1DD-BDCAF589D2D3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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    Read this whole message before doing anything.
    Back up all data.
    Quit Messages if it’s running.
    Step 1
    Hold down the option key and select
    Go ▹ Library
    from the Finder menu bar. Move the following items from the Library folder to the Trash (either may not exist):
    Caches/com.apple.Messages
    Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
    Leave the Library folder open. Log out and log back in. Try Messages again. If it works now, stop here. Close the Library folder.
    Step 2
    If you still have problems, quit Messages again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
    Messages
    Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
    Test. If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
    Step 3
    In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
    com.apple.iChat
    com.apple.imdsmsrecordstore
    com.apple.imessage
    com.apple.imservice
    Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
    Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
    Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
    If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
    If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup.

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