Messages are holding at QA System ?

Hi Experts
Can any body tell me how to release the hold message in QA System .
i have checked
smqr , smq1,smq2,
all are fine .
in run time work bench we have message (message are at holding state)

hi this is my queue id  XI_SERIALIZE0074 but in rwb where  i want to test.
when i go to message monitoring -> database-> showadition critera
messageid
referenced message
error category
error code
service definition
software component
application component
quality of service
message format
correlation id
Sequence ID
Serilization Context
Direction
Protocol
Connection
Transport
these are the opitions i am viwing in pi 7.1 , there is no CovertionID
Thanks and Regards.
G.Praveen Kumar

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