Messages are stuck in SMQ2

Hi,
Our messages are stuck in SMQ2, and I think this is due to high volume of messages. I have configured the IS to allow the QRF_RESTART_ALLOWED to 1, and scheduled the RSQIWKEX job to run periodically. But, the messages are still stuck in SMQ2.
Does anyone know what are the next steps we should look into to solve this problem?
Any help is greatly appreciated.
Thanks,
Karma

Just try - go to SXMB_ADM->Manage Queues and Deregister all the Queues. Then go to SMQ2 and try to activate all the queues by selecting the each lines and with activate button.
Then re-register the queues in SXMB_ADM and chek it..
Problem may be because of workprocess related. Also check transaction ST22 for if any dump in XI box.
btw what is the scenario ? Is it because of huge message processing ?
Regards,
Moorthy

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For SAP NetWeaver PI 7.0, navigate to SAP NetWeaver 7.0  SAP NetWeaver 7.0 Library  SAP NetWeaver Library  SAP NetWeaver by Key Capability  Process Integration by Key Capability  SAP NetWeaver Exchange Infrastructure  Runtime  Integration Engine  Prioritized Message Processing.
For SAP NetWeaver PI 7.1 (including EHP 1), navigate to SAP NetWeaver  SAP NetWeaver PI/Mobile/IdM 7.1  SAP NetWeaver Process Integration 7.1 Including Enhancement Package 1  SAP NetWeaver Process Integration Library  Function-Oriented View  Process Integration  Integration Engine  Prioritized Message Processing.
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I am doing File(FCC) >PI 7.0>ABAP proxy. (ECC) Scenario.
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Messages are stuck in SMQ2

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