Messages Availability in PI

Hello Experts,
I am working on PI 7.1 and PI 7.4 , facing the issue  while monitoring the messages in RWB.
1)In PI 7.4,when i give last week or this month under message monitor in Adapter engine for any interface ,only the latest messages(ie today and yesterdays message)are visible.
2)IN P 7.1,in the  Adapter engine only the error messages are visible.
i have checked the Background processing of Adapter engine ,
Delete Job,Recover Job is active,
Default version of Archive job is inactive
Please suggest  what kind of action i need to take.
Regards,
Kalpana.

Hi All,
Thanks and Sorry for the late reply
Basis team is doing the retention work and now i have got one issue..
How to configure alert mail for PI 7.4
I have already followed this document Alert Configuration – Step by Step Guide.
But it didnt worked out.
Please suggest any document if available that would be of great help.
Thanks,
Kalpana

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