Messages being marked unread during search

When I do a search of all subfolders of email, often summary files are rebuilt during the search. When that happens, some messages (not all, seems random) are marked "unread" here and there throughout the hierarchical structure of my subfolders.
This does not happen in all folders, so the behavior is erratic, but happens every time a search results in summary file rebuild. How do I report this bug?

You can report bugs here:
https://bugzilla.mozilla.org/index.cgi?
I assume the search subfolders emails that are marked as 'unread' were originally marked as 'read' and not emails you had missed, so unread already - bold?

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New messages being marked as unread (before I've read them!)

Starting this morning some of my new, unread messages are being marked as unread by Mail.app.
Any ideas?

I'm having the exact same problem, for the last few days. I don't know if it's Mail for Snow Leopard, Mail for iOS 4, mail for iOS 3.2, or Gmail that's the problem. I'll turn things off at some of my devices and try to narrow it down, then report back.

Email messages being marked as already read

I have my outlook exchange server email configured on my iphone through the pop mail option (my IT department won't let me use the exchange or IMAP options). This works great except for one small issue - my emails on my PC at work are downloaded to my outlook as already read, even if i have not read them on my iphone. this becomes an issue because i tend to miss emails that have come in because they are not marked unread. there doesn't seem to be a setting on the iphone to leave messages unread after downloading them. any advice on how to solve this issue? thanks!

This can be quite easily fixed if the iphone has a toggle to leave a copy of the email on the server. This will allow you to download the email from
another program like Outlook etc and you wont need mapi. Outlook 2003 has this toggle option under advanced settings.
The issue with this is the email on the server never gets "read" so occasionally you need to go directly onto your mail server and clear out the mail.
Please join me in requesting this as an enhancement request.
Rgds Steve.

Why are messages being marked as junk when I have the addresses in my Contacts list?

Almost all incoming messages are marked as junk in two of my accounts. I have 3 other mail accounts without this problem and work normally.
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Thunderbird version 24.6.0
Mac OSX 10.9.4
Thanks.

All they seem to do is furnish the software you can download for Windows OS only. I'm using Mac. They may have something that filters their local email accounts but I've never set up the email account I have with them in Thunderbird. I'll check that account and see if there are any filters..
I have 3 different email accounts set up, two for 2 websites and gmail. One of the website accounts works just fine. The others have the problem.
Thanks

Problem: One message wrongly marked unread

I have one text message that keeps saying it's unread, but I have read it. If I delete that one, the one before from that person is turned to unread. If I get a new one from her, THAT one stays marked as unread even after I open it to read it.
I have checked my contacts and calendar to make sure no alerts have been ignored. I cleared the cache and data for Messages, but that didn't do it either.
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Try clearing the data in the Dialer Storage app. This will delete all your text message and call log. Settings > Applications > manage applications > all tab > scroll down to the Dialer Storage and select it. Press the clear data button.
If you want to keep your messages, you can backup your text messages with an application from the Market. I like SMS Backup and Restore from Ritesh Sahu. The application will save the messages to the sd card and and then you can restore them after clearing the data in the Dialer Storage.

Sent messages are being marked as "unread"

Ever since installing OS X 10.8.3, both my iMac and MBP have been leaving sent messages marked as "unread". Not all outgoing messages are being left in this unread state, but most are. Any ideas on why this might be happening and how to fix it? Is anybody else having the problem? A search of the forums shows some old material that might be related, but I don't see anything that has any answers.
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This stopped happening as mysteriously as it started for me. The only change made on my end is that I added some seemingly unrelated filter Rules - around the same time (i can't be entirely certain if it stopped before or after the Rule changes) the proble with sent messages being marked as unread stopped. I doubt that the Rules actually had a direct effect, though perhaps it altered the structure of memory enough to stop the bug from occurring (something which I've seen many times in my 40 years of programming).

TS2755 somehow the messages i havent read are being marked as read.. how is this?

please help!

This stopped happening as mysteriously as it started for me. The only change made on my end is that I added some seemingly unrelated filter Rules - around the same time (i can't be entirely certain if it stopped before or after the Rule changes) the proble with sent messages being marked as unread stopped. I doubt that the Rules actually had a direct effect, though perhaps it altered the structure of memory enough to stop the bug from occurring (something which I've seen many times in my 40 years of programming).

I have a question regarding emails being marked as unread when syncing with an exchange account.

I have a question regarding emails being marked as unread when syncing with an exchange account.
In the evening I can see I have 10 unread emails on my exchange account. I leave them unread. The following day, at work, I view and read all my mails from today and yesterday, so that I have NO unread messages. When I then sync my iphone it marks only the mails from today as read but, leaves all the mails from yesterday marked unread. Only solution so far is for me to go through the mails on my iphone one at a time for them to be marked as read.
My mail account is set to sync 1 month back.
I have had this problem on all the iphones I have had.
I currently have an iPhone 5 and my software is up to date.
What am I doing wrong?

Hey kabsl,
Thanks for the post.
What type of email account is attached to your BlackBerry Z10? (POP3, IMAP, Exchange). Also have you tried removing and re-adding the email account to test?
Is this email account only setup on one computer or several computer?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Email being marked as unread after a reply in 2013 Pro Plus

Starting this week, anytime I reply to an email from Outlook 2013, the email is being marked as unread. This causes my phone, ipad, and other devices to show that I have an unread message when I do not.

Hi,
Do you have any add-in installed in your Outlook? If so, we may try to start Outlook in safe mode to see if this issue is caused by nay problematic add-in. To do this, press Windows key + R to open the Run command, type
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If this issue continues in Outlook safe mode, we may also try to login to webmail interface and check if this issue can be reproduced from there.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Messages automatically marked as read in yahoo and unread in Mail

I typically use yahoo.com to view/read my yahoo mail, but I would like the option of viewing in Mail as well. However, when I launch my Mail account, all messages remain "unread" (whether I've read them or not in yahoo.com). And when I go to my yahoo.com account after opening Mail, all messages (whether I've read them or not in Mail) are automatically marked as "read". This is extremely frustrating as I would like both Mail and yahoo.com to reflect read and unread emails appropriately.
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UPDATE: In addition to all mail being marked as "unread" in yahoo.com, most messages older than a few days old are also deleted. They still appear in Mail, but I need to read them in yahoo.com as well. In addition, Mail does not contain the folders from yahoo.com, so all messages appear in Mail as one big "unread" mess in my inbox. Again, these issues are not a problem with the iPhone app. Thank you!

Email message keep getting marked unread automatically?

So I've been noticing recently that message that I've already read or have marked as read, often keep coming back marked unread again. This may sometimes happen 5 or 10 minutes later.
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Messages not being marked as Read on IMAP account on iMac

I use the Mail application on my iMac to read my Gmail. I have it set up as IMAP, and it has worked very well for a long time. Recently, however, I noticed that if I read my mail on my iPhone, or my work computer (both of which have the correct IMAP settings), the messages are not being marked as Read (unbolded) on my iMac. I have to quit and restart Mail for the messages to be unbolded.
Not a big issue, but I wonder why it is happeneing, and how to correct it?

I'm getting this too. Switching to a different folder and back gets rid of the blue dot. This only happens with my exchange account. All other accounts work normally.

A message is marked as unread - so why doesn't the Inbox count show it?

There is a message marked as unread (the little blue ball) in an IMAP account's inbox.
So why doesn't the Inbox show a (1) next to it to indicate there are unread messages?
doug

Thanks for your replies, people.
I actually just created this IMAP account about a week ago.
Yesterday I deleted a separate, POP3 account and recreated it as IMAP. At that time everything got re-indexed (at least the activity window was going on forever about rebuilding and reindexing this and that).
Rebuilding from the Mail menu doesn't help.
I might try removing and re-adding the IMAP account or the entire re-index later if I find this behavior annoys me too much. Will that lose my replied-to indicators?
So anyway, what I am seeing is not normal? If you go to a message and mark it "unread" does your Inbox for that account go up by 1?
Thanks,
doug

Messages not marked read if last unread message

I sort incoming mail into various folders
I use the "Move to next unread" button to go through messages
I configured mail to be marked read immediately upon display
This works perfectly till I reach the last unread message in any folder - clicking the "move to next unread" button will move me to the next folder with an unread message, BUT, the last unread message in the just exited folder is left marked unread
I've tried compacting my folders, deleting my .msf files, and, the 'repair folder' option in the properties pages of the folders, but nothing has worked
Can any one suggest something else to try?

re: Does it do this if you use the arrow keys on your keyboard to move to next in the list; the last one?
''The down arrow key only moves the focus to the following folder, and does not land on or display a message in that folder ''
If the focus is on the Folder in the Folder Pane , then the arrows will move up and down the Folder Pane list.
If the focus in on a selected email in the list of emails you can use the up and down arrows to move up and down the list. As you select an email, it is displayed in the Message Pane below and marked as read. I use this method alot as it is quicker than moving the mouse over any buttons.
I'm trying to work out if this is something related only to the 'Next unread button' or whether something else is conflicting. I presume if you click on the email it is marked as read..
So please tell me if the use of arrows to select emails, still causes the issue.
Test if the Sort Order effects the marking of the last unread email.
Please select the following Sort Order and tell me if the 'Next unread' button works with a different Sort by order.
View > Sort by > Date - Descending - unthreaded
Do you use the 'Quick Filter Bar' to 'Show only unread messages' - icon looks likea pair of sunglasses?
If no. could you please test.
Select the 'Show only unread messages' - then use the 'Move to the Next unread mesage' button.
Does it still fail to mark the last email as read?
What version of Thunderbird are you using?
What OS ?
Confirm Pop or imap mail account?
Please test whether their are any addons causing a conflict:
In Thunderbird
'Help > 'REstart with Addons disabled'
then use the Next unread button method to see if it works ok.
If it works ok then an addon is causing an issue.

After a power failure, all the messages (or what appears to be all of then, 5K+) were in the inbox marked unread and all the folders were gone. HELP!!!

A long power failure shut down my wife's system without shutting down Windows. When she started it, all her email messages were in her Inbox and marked unread. She previously had 25 or 30 folders; they're all gone. This is an IMAP account synced with Gmail. When I looked at the profile folder with Windows Explorer, only a few of the folder files (including .MSF) were there; the rest of the folders were listed as files, not folders (both the no-extension and .MSF files for each). Oddly enough, all the folders seem to be in the POP3 folder, but it isn't a POP3 account. This is a major major problem. Please help me solve it.

Thank you for such a prompt reply, Matt. I don't think that would work (although I'm not sure) because the folders don't exist on the Gmail server, just on her computer (and our backup hard drive). We use Gmail so we can get our mail when we're traveling, but don't store any messages there. We save them in folders on our home systems and delete them from the Gmail server. I hope against hope that there is some way I can recover her folders; she's really upset by this, email is mostly what she uses the system for to keep in contact with our children and her siblings. I'm going to copy the entire profile folder to a thumb drive because the backup software will overwrite the current files on the backup hard drive at 0300 tomorrow. It sounds like I'm not likely to find a simple solution to this, but I hope those with more (much more) knowledge than I possess can show me that I'm wrong and it can be solved.

Messages being marked unread during search

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