Messages can't be deleted from visual voice mail

Hello,
When I delete a message on the visual voice mail (in my combox from Sunrise Switzerland) this message don't disappear, or it's deleted and come back in seconds and sometimes with the blue point marking it as non read!!!
Some times the phone "freeze" when deleting a message .. wich is not deleted after a moment, some seconds...
Someone can help??? I didn't anything on the net...
My iphone is a 4S, IOS 7.0.2 but already didn't work with 7.0.0. With 6 ... no problem...
Thank you in advance, patjuju1868

I have exact same issue with verizon wireless in USA. Issue happens abroad as well.
Visual voice mail fine until iOS 7.0.2. iPhone 4S. 1.5 years old.

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Is there free voice mail service? if so how do i get it to work? all i see when i click the voice mail icon is the accept/decline for visual voice mail and that says theres a charge?

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Your Basic voice mail is a free required program for you if you do not want Basic Visual Voice mail (free) or Premium which is a paid service. Basic Voice Mail set up is free and easy to do.
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TheAshburns,
No worries, we can get you back on the road with the correct voicemail service. Just to be clear, did you want to readd Premium Visual Voicemail? If so, click the link and select question #7 for steps http://www.verizonwireless.com/support/visual-voice-mail-faqs/?lid=sayt&sayt=visual%20voic*
SandyS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Text messages won't load, visual voice mail barely works, e-mail won't update

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Sstelliott, I sorry to hear of the issue you are having with your phone and I’m here to help!
Are you able to send text and picture messages? How do you know when you are not receiving a message? Do you get an error message? Are you able to access the Internet on your phone? Are you using a third party message app?
Run the phone in safe mode http://bit.ly/tXe7I4 and have someone send you a text to see if you receive. I want to make sure a third party isn’t causing these issues.
In regards to the visual voice mail, do you notice you have the delayed message when you’re in a certain area? Make sure airplane mode is disabled and that you’re able to access the Internet. Also, make sure call forwarding is disabled by dialing *73 send from your cell. You’ll hear a few beeps and the call will drop. Finally, update the phone by dialing *228 send and selecting option 2 to update. Once the update is complete make sure you power cycle the phone.
The update should also help with the email issues. You mentioned you are unable to find the app in the Google Plat store. Go to the Play store and on the main page select the Menu key. Go to My Apps. There you should see the email app if you previously downloaded it before you did the hard reset.
If you are still having issues after the troubleshooting step above, please post back and I’ll be more than happy to further assist you.
John B
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Arjan
Message was edited by:
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I have 2 cell phones with Telcel in Mexico, one iPhone 4 (company) and an iPhone 5S (personal)
On the company phone, Visual Voice mail works perfectly. But for almost a year I've been trying to get Telcel to fix it on my iPhone 5S with absolutely no success.
They've reset my Voice Mail service on their end several times.
They've told me I'm crazy and that the automated recording I get when pressing on Voice Mail is the correct service.
They've told me they need to take my phone to a service lot and mess with it
They've told me I need to fully reset the phone and delete everything on it for it to work
One Rep even said that I needed the most expensive Premium VIP phone plan for it to work...
It's amazing that the biggest carrier in Mexico has absolutely no training for their reps, or customer care and support technicians regarding iPhones, and scpecifically about this issue...
About a month ago the red indicator for new messages turned on, and I've done EVERYTHING and it still stays on, reset the phone, reset network settings, have the carrier reset the voice mail service, used a carrier provided app to reset the service myself (it does disable an enable), upgraded to iOS 8, setup as a new phone, still the same issue.
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Well I guess we have to write in english although we are from mexico and speak spanish, so I have the very same problem but mine started not log ago when I upgraded to an iPhone 6 Plus, VVM worked fine then the red bubble appeared in the phone icon, I have gone several times and just like you say the reps know nothing, they have activated over and over, reset VVM, I have turned off and on my phone, actually it's 2 phones we have with the same problem.
I just performed what pakoriv said and at least the red bubble went away but when i tap VVM it still calls *86 in both phones, the second one it's an upgrade from an LG phone so I understand if VMM does't work right away, but the first phone (or line) has been used with iphone since day 1.
I'll let you know if pakoriv method causes another effect later on my phone.

Visual voice mail does not sync/reconcile with icon notification

new to blackberry... have the Tour 9630 and so far am very happy but am having a few issues with visual voice mail:
1) the visual voicemail inbox does not register new voicemails... I continually have to manually "resync mailbox," even if I wait 20-30 mins for a voicemail to register once I get a standard notification
2) Once I listen to a visual voicemail and delete it, the notification icon on the Home screen does not reconcile that they've been listened to.... even if I've listened to them hours ago.
3) I'd rather not receive 3 notifications of a new voicemail in my main inbox... I get notification from 1) the icon on the Home screen, 2) from the "new Voicemail" message, and (when working) 3) from visual voicemail. I've looked but can't find how to set a preference to filter such redundant messages.
any help would be appreciated! Thank you!
Solved!
Go to Solution.

Hi.
I would do a battery pull and see it the icon returns to normal.
I would then call your BB and leave a VM. See if you can clear the icon when you clear the VM.
The other options is calling Verizon and ask them to reset your voice mail options and clear all messages.
Let us know how it goes!
Thanks,
Bifocals
(I'm not that quick, there is thread about three doors down, so I just what and pasted what I previously wrote!)
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Messages can't be deleted from visual voice mail

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