Messages dont show one smile

Hello,
i reinstalled OS mountain today, but in messages i can`t see smile ":-P". It looks like this pic:
It is doing just this one smile. Any tips, please?

Hi there!
When you say "Google Apps", do you specifically mean GMail? If so, then see this KB as it dictates what will reconcile OTA via BIS:
KB05133 Email reconciliation features for the BlackBerry Internet Service
Note, however, that this only governs what happens between your BB and the GMail Server -- it does nothing with your Outlook (or whatever) client...that's up to that email client to deal with, and I don't think that most of them reconcile what you are looking for against the server anyway, even if the BB/BIS could push it to the server.
Hope that helps explain how it works. Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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