Messages & facetime help

I cannot log into Messages or FaceTime. I am getting an error message stating: the registering devise does not have appropriate credentials.

Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
Step 1
Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
Step 2
Log out of your user account and log back in.
Step 3
Start the computer in safe mode and test, then restart as usual and test again.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

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After installing Mav, my core apps won't launch ( app store, message, FaceTime) help! Im worried even if fix is released i can't access app store to upgrade/install

After installing Mav, my core apps won't launch ( app store, message, FaceTime) help! Im worried even if fix is released i can't access app store to upgrade/install?? Any one experiencing same problems

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

HT2204 Changed e-mail address & Apple ID, verified by Apple. Itunes changed but cannot get Messages, Facetime or Icloud. Keep on throwing up old email address & won't accept new or old password. Help needed!

Changed e-mail address & Apple ID. Verified by Apple. Itunes & email working but cannot access Messages,Facetime & Icloud. Keep throwing up old email address & wont accept either new or old passwords. Anyone got a solution?

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Mavericks has broken most stock apps, app store ,preview, messages, facetime ect the list goes on they bounce in the menu then nothing its been like that since installing mavericks fixed briefly by reinstalling but then stopped again very quickly

mavericks has broken most stock apps, app store ,preview, messages, facetime ect the list goes on they bounce in the menu then nothing its been like that since installing mavericks fixed briefly by reinstalling but then stopped again very quickly
any help ?

You most likely ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???

I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Error message "iTunes Helper Resources not available" and saving to wrong Drive

I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
Please someone help ...
Thanks.

Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
"Invalid drive X:\" install errors

Hey How Do I Get Group Message On The IPhone 4s because some reason it doesn't want to show . First i did is setting then messages it only show imessage and message count )HELP)

ey How Do I Get Group Message On The IPhone 4s because some reason it doesn't want to show . First i did is setting then messages it only show imessage and message count )HELP)

At the bottom of the page Settings > Messages you should have a section headed "SMS/MMS" Turn MMS messaging on then you can turn group message on.

Create Support Message via Help - Limitation for certain people

Hi,
i try to configure my SolMan, so that only a couple of person can create a support message with Help -> Create Support Message.
I look for a role, but can't find anything to solve this issue. Does anyone now what I have to customize, that only people I allow can create a support message in that way?
Thanks in advance
Michael

Thanks for your replies, but this doesn't solve my problem
1) When I don't create a business partner for those people, they can create messages, but then then the filed "message processor" would be empty in SolMan
2) which role do you mean? I tested with a test-user without any role - he can create support messages as well...
regards
Michael

Create support desk message through "Help"

Dear friends,
I am creating support desk message in my Sol Man system through "Help" menu. At that time, system automatically calling transaction type "SLF1".
Now i have created the new transaction type "ZZSL" by copying from SLF1.
Now i want the system to call the new transaction type "ZZSL", when i create a support ticket through "Help".
How to enable this?
Please guide me on this.
Regadrs
Senthil

Dear Anand,
Thank you for the reply. But this one will work, if i create a support desk message through t.code NOTIF_CREATE.
But i am NOT creating the support desk message through the transaction NOTIF_CREATE.
I think you are of aware of creating the support desk message through "Help" menu.
At that time i want to link transaction type "ZZSL".
or..can u give u mail ID ..i will send the screen shots
Senthil

New to lightroom, used program last wk no problem, now unable to import any nef or jpegs, keeps showing error message, need help =(

new to lightroom, used program last wk no problem, now unable to import any nef or jpegs, keeps showing error message, need help =(

So where is LR trying to copy the files? Check your destination in the Import panel at the right.

Certificate Related Error Message/Please Help

Today I received an "Unable to verify SSL server pop.gmail.com" message on my Mail server. I transfer mail from gmail to Mail.
"Mail was unable to verify the identity of this server, which has a certificate issued to "pop.gmail.com". The error was:
The certificate for this server has expired.
You might be connecting to a computer that is pretending to be "pop.gmail.com", and putting your confidential information at risk. Would you like to continue anyway?"
In the lower box, it lists the Version, Serial Number, Issuer Name (which is from Zaire, Western Cape, and lists the organization as Thawte Consulting cc and other info, Subject name is Google Inc, common name is pop.gmail.com, then gives a Signature Algorithm, Parameters, etc.
It won't let me Copy and Paste so I have not hit the Continue button for concern of losing that info for reference.
I went to Help which instructed me to do the following:
I'm getting a certificate-related error message
If you get an error message with the word "certificate" in it, make a copy of the message and contact your Internet service provider (ISP) or network administrator. The error message may help them diagnose your problem.
If your mail server uses a self-signed Secure Sockets Layer (SSL) certificate, each time you open Mail you'll see an error message stating that the certificate is not valid. You can continue, but you'll see the same message every time you open Mail. To stop seeing this message, you can permanently accept the certificate.
To permanently accept a self-signed SSL certificate:
Click the Show Certificate button in the error message.
The certificate appears with a certificate icon in the upper-left corner.
Hold down the Option key and drag the certificate icon to the desktop.
Double-click the certificate icon on the desktop, and choose X.509 Anchors from the pop-up menu. Click Add.
The certificate is permanently accepted.
You must have permission to administer the computer for this procedure to work.
For information about encryption, click "Tell me more."
Instead of asking for the "580 Anchors" , it asked simply "Do you want to add the certificates from pop.gmail.com.cer to a keychain?"
I clicked "Add"
The pop.gmail.com certificate AND Thawte Freemail Member AND Thawte Personal Freemail certificates is now entered in my Keychain.
There are no dates listed under "Created" or "Modified" for those certs under Keychain.
IS THIS OK OR DO I HAVE A PROBLEM SINCE THESE THAWTE CERTS ARE LOCATED IN ZAIRE???
IF IT IS A PROBLEM, HOW DO I FIX/CHANGE/OK/DELETE/MODIFY, ETC. IT? PLEASE BE CLEAR.
CAN I/SHOULD I JUST DELETE ALL THREE/SOME OF THE CERTS NOW IN KEYCHAIN?
WILL I STILL BE ABLE TO GET MAIL AS BEFORE THIS MESSAGE IF DELETE THE CERTS?
I believe this is the first time I have received a message concerning certificates so I am naive concerning this.
THANK YOU.

I had similar gmail/cert problem yesterday - not for the first time!
I deleted the prefs (user/library/preferences), deleted the gmail account (mail prefernces), ran applejack ( http://applejack.sourceforge.net/ ) & added the account from scratch.
Annoying I know, and my inbox was 200+ emails but nobody seems to know what or why this happens (my previous post) http://discussions.apple.com/thread.jspa?threadID=243186&tstart=0
Perhaps this is related to certain emails (an email scam), i run 3 macs & the mail account on the affected machine receives my business email & this is the only machine the gmail/cert problem occurs.

After downloading the mac os x 10.6.8 I can't open safari. It first told me that I could not run it with Safari 5.1 so I downloaded safari 6 because I had read that that would solve the problem. However I am still getting an error message. HELP!!

After downloading the mac os x 10.6.8 I can't open safari. It first told me that I could not run it with Safari 5.1 so I downloaded safari 6 because I had read that that would solve the problem. However I am still getting an error message. HELP!!

I see this on Apple's support page:
Available for: OS X Lion v10.7.5, OS X Lion Server v10.7.5, OS X Mountain Lion v10.8 and v10.8.1

HT204406 hi!!!! I keep getting an "error" when trying to activate my iTunes match. I get to the 1st step, then it gets stopped, and I get the error message. HELP!!!!!!

hi!!!! I keep getting an "error" when trying to activate my iTunes match. I get to the 1st step, then it gets stopped, and I get the error message. HELP!!!!!!

That's definitely enough to start.
It sure seems like it should work...and then I saw that you're using a router. It could very well be that the router is the weak link here.
Instead connecting to your network router, try using a direct USB connection from your MBP. If that doesn't work, you read this post, which may be relevant to your problem:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Scanning-from-Mac-10-7-fa ils-after-all-recommendations-Not-ready/td-p/1287003
It seems you're up to date with software. Post with your results.

I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

"The new java Version 7 Update 13 is not exactly helpful in macbook pro.
try the version 11 or 12 they should work perfectly."
The OP is running 10.6.8 so Java 6 is his option at this point.
For the OP try here:
http://support.apple.com/kb/DL1573

I have a .mov file that plays on my mac but when someone tries to play it on a pc, they get an error 128 message. Help!

I have a .mov file that plays on my mac but when someone tries to play it on a pc, they get an error 128 message. Help! Please!

This is not the problem. We are using quicktime on the pc's and the mac. I also tried to open the file on the pc with other programs and it doesn't recognize the file. The file opens fine on my mac but I cannot save it as a new file. It says that "the end of the file was reached." The recording was made in iShowU then edited in Quicktime Pro.

Messages & facetime help

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