Messages not displayed in WebAccess

Had a user report this morning that all of his messages in his Mailbox and Cabinet are not displaying. Sent Items and Trash are displaying fine. I did a Find and he does have messages in his Mailbox but they do not display. Any suggestions?

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have a error message written in the WDDOBEFOREACTION method of my pop up window. But the message is not displayed on the window. But If the same is written in the event handler of the button click it is triggered.
strange..
wddobeforeaction will trigger then event handler wil trigger then wddoafteraction will trigger.
Did you put a break point in wddobeforeaction?
Regards
Srinivas

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