Messages not working since HDD replacement

Hello! So my MBPr stopped booting a week ago and I had to have both fans, the motherboard, HDD, and back plate replaced. That's done, everything works now except Messages. I rely on messages to communicate with my team and my family, so this is a bit of an issue. I've wandered the forums and tried many of the steps (restart, deleting plists, resetting PRAM, resetting/repairing keychain, confirming font availability, etc). But to no avail. When I click on the icon for Messages, it bounces in the dock, the dot indicates it is started, but the window does not appear. If I wait perhaps 10 seconds and click it again, the window appears but is blank. I cannot select anything from the menu (no preferences or anything) and no conversations or login prompts appear. Please help!

From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

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Group Message not working since move from ios to android

I know there have been lots of threads similar to this. I've looked through those and tried the suggestions, but to no avail. I'm still left with the same issue.
I have not been able to receive any iMessages/Texts from friends while in a group chat on my Android device. I can send them and my friends receive them, but i cannot receive from them. I get individual texts/iMessages fine, just not group and only when it's from an iPhone. I am able to receive group messages from Blackberry, Android and Windows devices.
The catch. I gave up on iPhone and officially moved to Android.
Here is what has been done. BEFORE switching to the HTC One, i deactivated iMessage on my iPhone my mac. I made sure to also uncheck the phone number and my email addresses BEFORE deactiviating iMessage. Also did the same with Facetime (not sure if that matters or not).
I have unregistered the iPhone from my Apple profile/support account.
I have deleted all iPhone numbers from my iCloud contacts.
I have the correct settings in Android.
I have made sure that my friends have it set to send SMS if iMessage is not available.
I've ran out of ideas, and ran out of places to go since Apple's support only had the one suggestion which was for them to remove the phone number from iMessage.
Please help!

Hey there highaltitude,
I am sorry to hear that you are still having issues receiving text messages from iPhone users. I recently switched from an iPhone myself and have experienced the same issue. You have exhausted all the basic troubleshooting steps for this issue. I ended up having to reach out to Apple Support myself to ask them to deregister my number from iMessages.
NicholasB_VZW
Follow us on Twitter @VZWSupport

Message not working since IOS X 10.9.2 update

Message is not sending from my MacBook Pro and no longer is synced with my phone and ipad. The icloud account is incorrect to sync with the other units but on my MAC when I try to sign out, it tells me it will delete all my contacts. Any ideas?

Hi,
Whilst Tim does have the issue of checking the setting for the iMessages account in the Mac version and on the iPhone I think you are telling us about this alert
This can be done in System Preferences or as I have done for this Picture grab in Internet Accounts.
You will notice, and it will back Tim up, that there is no setting to enable this ID for the Messages app on the Mac.
If you deselect Contacts then the alert pops up and Asks you to make a decision.
You can keep the Contacts on the Mac or Delete them.
As long as the Apple ID used for iCloud on both iPhone (and other iOS devices) and the Mac is the same then you can sync the Contacts back for the iOS device if you decide to Delete.
I always choose Keep myself.
To be clear.
To Sync Contacts the iCloud ID has to be the same all round.
To Display iMessages all round the Apple ID used in Messages as the iMessages ID has to be the same - it does not however have to be the same one as iCloud (or even iTunes or App Store).
8:42 pm Sunday; March 9, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Messages not working since iPhone 5 upgrade

I recently upgraded to an iPhone 5 and Messages has stopped working. I get some messages through my Mac, and others I don't. When I send a message through Messages, it isn't reflected on my iPhone 5. Any suggestions?

From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

Links in email messages not working since 2.2 update

When I click on a link in an email, it normally would go to the web page. Now it just goes back to the original email. This started with the 2.2 update. Any suggestions?

@All...
Have you seen this thread: https://forums.lenovo.com/t5/Lenovo-Edge-Yoga-LaVie-Z-Flex/Problem-with-modes-on-Yoga-2-13-Windows-10/m-p/2130336
Reads as some folks have found some success with a similar issue with a Yoga 2 13.
Regards.

Where can i exchange my not working iphone bought in Switzerland (on july 12, 2012.) that just turned off and not working since. In croatian store they don't want to give me replacement phone!!!!

I have bought iphone 4s on July 12, 2012.in Zurich in offical Apple store (Glattzentrum) and after one and a half months it just turned off and not working since. I tried three charges and nothing (it detects that charger is on but it cannot be charged). So now I have a not working phone only two and something months after purchase. But the problem is that in Croatia we have two apple reseller stores and neither don't want to exchange it, although is under warranty!!!! The closest stores are 250 km from Zagreb...Of course I have contacted Apple store in Zurich but they told me to come in Switzerland or to send credit card data for receiving new iphone, the problem is I don't have credit card with 700 euro on it!!!! what to do?? who to call ??? where to get replacment device cause this is disaster???? I wanted to buy ipad but after all this I doubt to do so...I have not working Iphone payed around 700 chf or 800 usd and cannot change it in my country, is it possible for such vast organization like apple that this things can occur????? So much for customer support

“the EU is considered one country for warranty purposes“
Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
Some how you need to get your phone back to Switzerland.

I cannot conect to APP Store. I upgraded to IOS 8.3 and APP Store has not worked since. I am being asked to tipe my user name /password and nothing happens afterwards. No error messages either.

I cannot connect to APP Store. I upgraded to IOS 8.3 and APP Store has not worked since. I am being asked to type my user name /password and nothing happens afterwards. No error messages either.

hey the sever is down for the moment try again latter tonight... we have been attepting and i eveen went to the apple store third Street Primonade and alejadnro could not help me he said to try soon
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Drag and Drop not working since last software update

Drag and Drop not working since last software update - this is occuring on Outlook for the mac and I just tried moving an icon on the doc and the same thing occured. YOu can drag but the items will not drop.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Mail not working since OS X Yosemite download

Mail not working since OS-X Yosemite download! Getting the message ''your mail index has been damaged, to repair it, quit mail'
Same message keeps appearing despite following instructions - need mail for work! Hope someone has the answer please? iPhoto not working either since download.

Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Preferences/MobileMeAccounts.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Printer not working since OS X 10.9.4

Ever since installing the latest Mac softwear (10.9.4) on my iMac I can no longer print. I receive a message saying:
"Unsupported Operating System. The Intsaller is not compatible with the version of the operating system on your computer. It is compatible with only 10.6 and below. For more information visit www.hp.com"
How can I upgrade my softwear?

Hi @MaddieRowell,
Welcome to the HP Forums!
I understand that your printer is not working since you upgraded to Mac OS X 10.9.4, and I am happy to help!
To upgrade your software please visit, HP Drivers & Downloads.
If you have any further issues, please reply with the following:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is able to make copies.
If the printer is connected, Wireless, Ethernet, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Hope this is what you are looking for, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

My morphie pack does not work since upgrading

My juice pack (Morphie) Does not work since i have upgraded the ios to 7.1.1
I have two iphones a 4s that has not been updated yet and also the 5s which has been updated. The 4s is working perfectly well with the juice pack but the 5s is absoultely crap to say the least. I complained to Morphie and to their credit the sent me a new pack and it has the same problem. This MEANS since the update there has been a change with apple and they have made our 100€ chargers redundant as I only get 20 - 25% extra battery when I should be getting a full charge
This is not acceptable for phones that are expensive and the accessories that we buy to go with them are also an additional expense and very expensieve to. That doesnt matter too much when they work, but then they dont it is NOT good.
Someone come back to us and give us a solution please.
Elena - a very loyal apple client with apple imacs in the office, mac book pros and air mac for sale staff along with ipad minis and iphones......... NOT A HAPPY CLIENT

3l3na t wrote:
Thanks guys for the responses but I am not convinced this is a MOPHIE problem. Their customer service department have been great and look after their clients. I have two iphone 4s´s which have not been upgraded for fear of being left with the rubbish battery I have with my relatively new iphone 5s. Mophie have replaced the amost new juice pack that I had with a completely new one that has the same problem...... funny how this has happened since the ios 7.1.1. update
I have been using MOPHIE juice packs for a number of years and have never experienced anything like this before. It seems rather strange that after upgrading I have this problem that APPLE negates to rectify.
Of course I wouldn´t have to use a 3rd party accessory if the battery was made to last and if APPLE had an alternative, I would of course buy apple but they don´t. I am a huge fan of Apple but cannot run a business with phones that cannot be upgraded for the fear of loosing battery life which would mean loosing clients which would mean loosing my lively hood.
Full phone restore was done too.
Still not HAPPY
Sorry, as already stated your using a 3rd party accessory take it up with mophie.
I have no issue with my mophie after updating to 7.1.1 - so your theory is flawed.
My battery life can last up to a day and a 1/2 - I only bought the mophie as a backup battery and because it is bulky and can protect my phone in case I drop it.

The g, h and backspace on my keyboard are not working even after replacing with a new one.

The g, h and backspace on my keyboard are not working even after replacing with a new one. I have also updated my BIOS still d same. Please help me ASAP.
...am waiting for a QIUCK RESPONSE

How does a usb keyboard attached externally work?
You might try a "hard reset" where you remove battery and AC charger, hold down power button 20-30 seconds and then reassemble and turn on. Reset BIOS (F10) to default settings, too.

HT3258 My Parallels program is now not working since upgrading my MacBook Pro to OS X Mountain Lion. I was wondering if there is a solution to getting this working again?

My Parallels program is now not working since upgrading my MacBook Pro to OS X Mountain Lion. I was wondering if there is a solution to getting this working again?

You just need to update it to the latest version. See:
http://kb.parallels.com/114449

Canon Printer mx860 not working since upgrade to Yosemite, it is connected to my Mac via usb. Any suggestions? Thanks. LL

My 2009 Canon MX860 Pixma printer not working since an upgrade to Yosemite on my MAC version 10.10. It is connected by USB. Have had no previous issues with printing, scanning or faxing. When trying to print my Calendar I only get light vertical dotted lines, none horizontal, no words and vague header colors. Checked printer image on the on my MAC which shows the same problem. All of the color and black cartridges are new.
The recent upgrade to the Canon application says it is completed but it is not, image on application upgrade is a circle with an X.
Any suggestions? Could this simply be a compatibility problem? I'd sure like to keep my Canon printer.
Thanks, LL

Can you open System Information (Applications > Utilities) and select Printers in the left sidebar. If the MX is the only printer connected to the Mac then its information will be shown in the right pane. If you have more than one printer, then a list will be shown in the top right pane. Select the MX to see its information in the bottom right pane. Can you copy this information and paste back here for me to check.
Also an FYI - this is the Mavericks forum. The Yosemite forum is here

IChat Video Not Working since PSP3 bought!!

Hi guys,
ichat video not working since I bought and installed a new Playstation 3. I have a BT HUB that connects wirelessly with the imac. I have BT Vision running from the HUB too via ethernet wall boost adapters. I had this problem with video when i installed the BT Vision. And turned out to be something to do with Application Sharing settings on the HUB. I resolved it by correctly sharing AIM TALK with my wireless imac. Now the same problem has arisen since the psp3 was put on. But even with all the things I've tried I am stuck as how to get the video up and running as before. The devices running off the hub include:
1. imac (wireless via Airport Extreme)
2. BT Vision via ethernet and wall adaptors
3. iPod touch via wireless
4. PSP3 via wireless plug and play
I have checked all the ip address for these devices and have enabled app sharing for the imac wireless to AIM TALK in BT HUB manager. I have also opened my firewalls; changed the port setting to 443 in ichat preferences; re-set the HUB/Router;
Is there anything else I can do or check? As I said it worked perfectly before the psp3 went onto the
network. Should i assign AIM TALK to the imac wireless or to some of the other devices? (though I think I've tried that too!!)
Help would be much appreciated as this is driving me to insanity, if I wasn't there already!!!!
Take care, and thanks in advance for your help.
Baz, Belfast, Northern Ireland, Europe!!

"speedtouch modem!"
Yes you do.
Thomson-Alcetel who make the Speedtouch range make this device for BT.
The Firmware is Thomson-Alcatels with BT Logo-ing.
This Ethernet 3 connection is probably internal.
Have you got System Preferences > Quicktime > Streaming set to 1.5Mbps ?
If not then do and restart iChat to see the new speed.
In Leopard the Automatic setting is read by iChat as 384K.
This may be allowing the PS3 to have too much of the bandwidth.
I or rather my son has a X-Box 360 which can be on-line when I video chat and it works for me, as it does when he uses his PlayStation 3
If the AIM talk setting uses the same port here as it is listed elsewhere then it has only opened/allowed port 5190.
This would have appeared to have been coincidental to any iChat use when you changed it.
Are you not using UPnP in this device ?
Which firmware is it up to ?
Anything above 6.2.2.6 should work.
Anything starting with 6 and containing letters is later.
In the .telephony section does it mention which port are open ?
9:00 PM Sunday; May 11, 2008

Messages not working since HDD replacement

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