Messages on Mac not working?

My messages will not work on my Macbook Pro I seem to have the same problem with my Facetime, this message keeps appearing everytime I try to sign in telling me to contact apple and do this imessage registriation and provide them with a validation code it gives me.But when I called they wouldn't help unless I paid 20 bucks? Someone please help!   P.S I am running on Mavericks

Hi,
Have not seen that for a while.
It was seen early in Mountain Lion and Messages 7.0 but seemed to be resolved with the OS X 10.8.2 update that updated Messages to 7.0.1
I am not aware that anyone reported being charged before but I also know of no other way to resolve it.
As A first step though I would go to the Apple Menu > About this Mac.
Click twice on the line that states the OS level
This will change to the Build Number (And alternative OS version counting system) and then to the Serial Number.
If the Serial Number is missing you will need to visit an Apple Store or an Apple Authorised Service Provider (AASP) and have it added to the Logic/mother board.
Sometimes during repair or refurbishment people forget tot "Flash" the board with the Serial Number.
This was what was added to the OS X 10.8.2 updated to Messages.
If one appears to be present compare it to the label on the back of the machine.
10:08 pm      Tuesday; December 31, 2013
  iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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