Messages says my old iPhone is still connected

I just had a little pop up on my iPhone 5 that said "iPhone Blah" is connected to my Messages account. The only thing I can think of is that it's the iPhone 4S that I just recently sold. Before shipping the 4S, I transfered my AT&T account to the 5, and wiped the 4S using the "erase all content and settings" option. I was sick at the time, so I forgot to pull the SIM card out, but it should be useless anyway, I thought.
In "Find my iPhone", I don't see the old device as active, nor do I see the new device name.
How can I be sure that my messages are not going to some other person?

You can delete it whenever you want, to use it to restore your new phone from...
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

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I changed my email on my Apple ID but it says my old email is still connected to the account. How do I unassociate my old email from my account?

I was trying to switch my iTunes Apple ID email (A) to my new email address (B), but it told me my new email address (B) was already in use as another Apple ID. I sent myself a reset password email because I hadn't gotten any emails at that address (B) from iTunes before. The account under my email (B) was registered to a different name but had not been used (billing info wasn't even set up), so I set it up under my name and then changed the email on the account to a third email address (C). I thought that would now make my new email address (B) available to be switched and used on my original account as planned, but Apple is telling me that the email address (B) is still associated with the second account, even though the third email address (C) has been verified and made primary for that account. How do I get my email address (B)unattached from my account?

Go to appleid.apple.com, log in with new ID. Change 'apple ID and primary email address' back to old ID.
Delete the icloud account on the iphone. (It should let you now that the ID was changed back).
Go to appleid.apple.com, log in with OLD ID. Change 'apple ID and primary email address' back to NEW ID.
And sign back into icloud with the new ID.

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US

How can I get my messages from my old Iphone 4 to my new Iphone 4s?

I just bought the new Iphone 4s, and have activated it and synced it with my computer. The messages from the old Iphone 4 have not transfered over. I had to set up many of the settings that were once configured on my previous phone such as my e-mail accounts. The messages are really important and I would like a solution to trasfer them to the new phone. So if this is a known problem or if there is a solution, it would be very helpful if someone could share.

Thank you for your response. I was talking about text messages and not e-mail. I used the e-mail as an example of other settings I had to manually enter in again since the phone forgot them.
As for the text messages, I got them back. Yay. The solution was to restore from a previous backup. The problem I had was that the phone registered as a new phone, instead of restoring from my backup.
For those that may run into this problem, connect your iphone, then use the restore button under the update button. It says that it will restore the phone to factory settings. Thats fine, dont let it bother you. you will get the chance to restore from back up. Mine downloaded something then reset and gave me the option to restore. I did and I got back all of my text messages.

After activating my iPhone 4s, my phone number shows up as "n/a" and my old iPhone is still working. Any thoughts?

After syncing my new iPhone 4s, my old iPhone is still working and the new one says No Service. When I connect to iTunes, it says my Phone Number is "n/a" and my old iPhone is still working.
When activating initially through AT&T, I had no problems, but I've just never gotten service. Any thoughts? Could this all just be due to the servers being overloaded today?

After waiting on hold for a long time, I talked with AT&T to determine that the ICCID and IMEI numbers didn't get changed in their system. (I'm guessing lost in transfer due to the load on the system?). They took down the info, disconnected the call (I had to call from the 3Gs - no landline), and then called me back on my 4s. Problem solved.
Hold times suck right now, but at least 611 calls don't cost you minutes and speaker phone is your friend

I'm getting a message saying that Firefox cannot establish a connection to google.

Something happened to Firefox yesterday - and now all I can get is a message saying that Firefox cannot establish a connection to google.
I searched for help via IE and I tried all the fixes suggested. I even restored my computer to an earlier state- that didn't change anything; set network settings to No Proxy; then I uninstalled Firefox, deleted all the program files, and then reinstalled - but nothing seems to work.
I really don't want to have to use IE, and I'm not technical enough to really know what I'm doing at this point. I'm afraid I might have lost all my bookmarks, screwed something(s) up on my computer etc.
This is SOOOOOOOOOO irritating and frustrating - can someone help me please.

Sorry to hear about your bookmarks. When you uninstalled Firefox, did you tell it to remove your personal data? That unfortunately would be irreversible, so hopefully you didn't do that.
You mentioned deleting some folders. Your bookmarks and other Firefox settings data normally are stored in a hidden folder under C:\Users\''username''\AppData\Roaming\Mozilla\Firefox. I'm not sure whether you dug down and deleted folders under there. If so, please check the Windows Recycle bin and try to restore the Mozilla\Firefox folder to a safe location (e.g., Documents).
Did you use Firefox's Reset feature at any point? That would have moved your old settings folder to your desktop, inside a folder named Old Firefox Data. Hold on to that if you have it.
Regarding Google, I wonder whether your computer has contracted any malware infections that might be modifying your access. You could try the tools in our support article [[Troubleshoot Firefox issues caused by malware]]. Those are free and take a considerable amount of time to run. If they seem to finish quickly and require a payment for cleaning, you may have a serious infection. In that case, try the specialized malware cleanup forums listed in the article.

HELP! My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now!!!

My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now! Any help would be appreciated.

Hmmm... So you upgraded Firefox and now neither Firefox or Safari will work? Very weird. I have no idea what might have gone wrong. That said, when things start acting wierd, I always try a bit of maintenance first. About 95% of the time, I luck out and it works.
I use the free program Onyx. I run all the clean up routines. Then I boot to the recovery partition (Lion) or the OS X Install Disc and repair permissions and verify/repair the hard disk.
Hope this helps.

Can't update due to message saying a prior update is still running and to reboot, but I have rebooted 4 or 5 times

Can't update due to message saying a prior update is still running and to reboot, but I have rebooted at least 4 or 5 times What do I need to remove to get the install to work?
I am stuck at FireFox 3.6.18 as no update actually installs, even when I am logged in as the admin.
i am running XP SP3
I have the update files for version 4, 6, 8, and 10. IF I can figure out the error - probably in the registry - which update should I start with

If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Firefox 3.6.x: http://www.mozilla.org/en-US/firefox/all-older.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

TS2755 I'm trying to activate iMessage on my iPad 2 - I keep receiving an error message saying I need to check my connection even though I am already connected through wi-fi and the connection is strong. Please advise.

I'm trying to activate iMessage on my iPad 2 - I keep receiving an error message saying I need to check my connection even though I am already connected through wi-fi and the connection is strong. Please advise.

Possibly there's a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required.

HT201269 I am trying to restore an old back up to a new phone but it will not allow because it says the "old iphone" password is incorrect but the password I am using is the only password I have?? Help? What does this mean?

I am trying to restore an old iphone to a new iphone but it will not allow becaue it says the "old iphone" password is incorrect but the passwork I am using works for my ITunes account and is the only password I have..?? Please help!! Thank you.

When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567

HT201210 just restored iphone 4 and I am getting a message saying that my iphone could not be identified

Called in to Apple as my iphone 4 suddenly started showing grey lines across the right 3/4 of the screen. Apple help told me to backup and restore which I did. Once I restored I got a message saying that my iphone could not be identified????

What OS on your Mac?
What iOS on your phone??

Is there a way to sync past messages from my old iPhone to my iPhone 5 ? I'm aware of the iTunes backup syncing but how would I transfer that between two devices ?

Is there a way to sync past messages from my old iPhone to my iPhone 5 ? I'm aware of the iTunes backup syncing but how would I transfer that between two devices ?

Restore from old iPhone backup can past all data including messages to your new iPhone. Or you can resfer to this iPhone 4/4S SMS to iPhone 5 transfer tutorial. It shows you how to transfer messages only.

TS2755 I would like to transfer my imessages and other txt messages from my old iphone to my new iphone 5. I don't see this capability in icloud or itunes.

I have several text messages on my old iphone that I want to transfer to my new iphone5.

If you backup your phone, the texts are included.
It should back up when it syncs but to be certain you can right click (pc) or control click (Mac) on the device name in iTunes an backup should be an option. Then you RESTORE FEOM BACKUP.

Why did I get message saying neighbor's iPhone connected to my Cloud?

I just had a message appear on my iPhone saying that my neighbor's iPhone is now connected to my email and my Cloud account. I have never seen this before. I haven't changed any settings recently, and I was not tethering to any other device or attempting to share anything; just using my phone as usual. Of course, now I'm a little concerned, and confused as to how this is even possible. Has this happened to anyone else before? Is it possible to see if the device is really on my Cloud, and connected to my email?

That shouldn't be possible unless your neighbor knows your iCloud ID and password. Change your iCloud password as explained here: http://support.apple.com/kb/PH2617. That will prevent anyone else from being able to access your iCloud account without the new password.
After changing it, you'll need to enter the new password on your phone in Settings>iCloud>Account.

TS5185 i have turned off imessage on my old iphone but still cant recieve text messages from other iphone users on my non-iphone device

i am having a hard time recieving text messages from iphone users on my android device even after deactivating my old iphone and imessages. i dont know what else to do, apple is no help and want to charge me for assitance?!?!?!
<Edited By Host>

You can try the following on your friends phone:
1. Remove the contact card
2. Then turn off iMessage and then back on again
3. Go to Messages and compose a new message
4. Press +. This will make a list of recent contacts pop up.
5. Click on the info button number of the contact you are trying to reach.
6. Remove from Recents
7. Try to compose another message
8. If the message attempts to send as blue (imessage), press on the message.
9 Option to send as SMS will appear (as long as they have SMS turned on.
10. Repeat and rinse.
11. Messages will start changing over to all SMS as the user will show as non-imessage user.
Hope this helps

Messages says my old iPhone is still connected

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