Messages sent with Thunderbird do not get to recipient, but I can use other email clients that do. Settings are correct and I can check webmail and see in sent.
When I send an email it says that it is sent, but it never gets to the recipient. I am using multiple email addresses to check this and have looked in spam and all folders and the message is just not actually going through. I can log in to web-mail and the message appears in the sent folder and I can resend from web-mail and instantly the mail is received. I also installed another email client program and it is able to send mails and they go through instantly. Only Thunderbird is having issues with this. I have tried uninstalling and rebooting and then re-installing and after setup I still can not get emails to go through. If this is something simple with a setting for Thunderbird I would love a fix as we have been using Thunderbird for 6+ years. Otherwise I will just have to use the other program as it works with no mess
Application Basics
Name: Thunderbird
Version: 24.6.0
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:24.0) Gecko/20100101 Thunderbird/24.6.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140610001341
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.secureserver.net:993, SSL, passwordCleartext
OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.6.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 088922eb-6a1e-477e-901d-32fc192121b
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1405540688
places.history.expiration.transient_current_max_pages: 66807
Graphics
Adapter Description: Intel(R) G33/G31 Express Chipset Family
Vendor ID: 0x8086
Device ID: 0x29c2
Adapter RAM: Unknown
Adapter Drivers: igdumd32
Driver Version: 7.14.10.1437
Driver Date: 2-11-2008
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (7.0.6002.23200)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer.
GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer.
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
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