Messages stored on sim deleted after battery pull?

Hi, I have encountered this problem for the second day today. Messages stored on my sim/ device from a particular contact keep getting deleted. Please note that the msgs fr the other senders are intact on both sim and device memory.
Posted from my Curve 8520

Hello mynameischrissie and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with SMS on your device.
To clarify, are ALL SMS deleting from this contact or just older messages within the SMS chat?
Have you ever received an error your SIM card storage is full in regards to saving your SMS?
Thanks!
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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HT1668 I have mine set to show 1000 recent messages but they are deleting after 25

I have my mail messages set to show the last 1000 messages but they are purging after the last 25 messages

The Show Most Recent setting for email has nothing whatsoever to do with deleting email.
Are you also accessing this email account with an email client on your computer?

When i delete my conversations in the messaging app they dont delete after a restart

my messages will not delete after i delete them on my iphone 5 please help!!!!
they delete only prior to a restart of my device but after a restart all my "deleted" messages show up again ideas why??
thank you

Looks like this question has been asked here several times but there is no real answer. You might try contacting your carrier for their advice.

BB z10 stuck on security wipe in progress even after battery pull

Hello,
Last night my z10 rang but i couldnt answer the call. the screen was no more responding. I was surprised because 10 mins earlier i had answered a call and all worked well... fast forward... tried restarting a few times, tried battery pull a few times still no solution so i did a backup and started restore factory settings from the latest blackberry link. this was the begining of the end.. i watched my phone display "security wipe in progress" lost patience after about 3 hrs and did a battery pull.. putting the battery back it shows the blackberry logo then goes right back to "security wipe in progress"... its been like that for another hour+ and now im at wits end
pls help

Hi and Welcome to the Community!
Pulling the battery during a WIPE is dangerous with any device. What is happening is things are being wiped from the BB to return it to (sort of) factory settings. Stopping that mid-way risks leaving things in a partially completed state, which can cause the device to be non-functional.
I've read about times when a WIPE can indeed take quite a long time, requiring considerable patience. Since you posted this yesterday, I am hoping that you allowed it to continue so that it could properly complete...please let us know.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Lost media after battery pull

So, on Sunday my phone wouldn't connect to the network so I tried a battery pull. When the phone came back on, it connected just fine, but all of my saved media (pictures, music, videos) was gone. The media was all saved on the device and we use a BES at my office. Any chance of recovering the lost media? Phone seems to be working just fine--just don't have any pictures or videos left. Thanks for any advice.

Hi
Do another battery pull whilst powered on and leave the batterry out for a minute or 2.
Make sure that the folder/s with the media aren't hidden. Go through each folder - and Media and downloads and apps are the most obvious places and ensure "Show All" is ticked in the menu.
I presume you do regular back-ups as part of your firm's IT policy. You should be able to restore from a recent back-up with no fuss.
Otherwise I would refer to your admin for assistance; many admin folk prefer to deal with issues.
Blackberry Best Advice - Back-up weekly
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My blackberry will not turn back on after battery pull

Hi,
my blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way. Please help if you can.
Thank you

Hi deedee 0317
Welcome to the Community
Please perform another battery pull restart also remove your Media card and see if it works .
If that fails try this KB10144 .Try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Z10 REBOOT AFTER BATTERY PULL QUESTION

I have an older Curve 8530. When I pull the battery or RESTART the unit after an app installation, it takes ~15 minutes for the unit to come back online.
Does the Z10 have the same limitation?
Regards.
Regards,
GPSIS
Solved!
Go to Solution.

The example you cite (rebooting during NAV) is outside of the parameters you began with...I interpreted what you started with to be a "normal" reboot situation where I consider this new scenario to be abnormal (e.g., sudden unexplained reboot). Consequently, they cannot IMHO be compared.
In my experience, all of the "older" BB models had rather long reboot periods. As things have progressed, it has improved with faster memory, faster processors, etc. But of course that is perhaps also degraded by a larger and more complex OS.
The reality of our free marketplace is that there is a plethora of choices. From my experience, the Z10 is the best BB ever...fastest in all regards, best keyboard, etc. etc. etc. But, each individual must make their choices based on their unique requirement set. If you want a Droid, then by all means feel free to get one. I can share that I recently came off of a Droid, having both it and my Z10 in parallel for almost 2 months...and in that time, I really came to hate the Droid.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help! Text Messages and Call History Deleted after Update

My Galaxy S4 updated automatically this morning and my text message history and phone call history are gone. Is there a way to restore this? Very frustrated.

aroth1188,
I understand the importance of retrieving your text message history. Did you have the Verizon Messaging application installed on the device? This application may have your messages backed up for you to restore. Please let us know if you still need further assistance.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Device will not Boot up after a battery pull.

Hi guys, today is my first time using this website and I also registered today so I am very much NEW here.
I live in Jamaica and my service provider is Digicel Jamaica. My phone is out of warranty by 6 months now as it was purchased 1.5 years ago from Digicel through my company that I was working for.
I have a Torch 9860 with OS version 7.1.
Two months ago while charging the phone with the charger that was supplied from the manufacturer, i realised that the phone had become very hot and as such i removed the charger and let it cool via removing the battery cover, at that point i realised that using the keypad to type messages the slightest tap of any letter resulted in that letter either not responding or it would give me multiples of the same letter , which prompted me to tap delete which would either delete the whole word or sometimes just the letter. at other times, the keypad would work just fine. the battery also did not keep charge for more than a few minutes, and upon inspecting the battery realised it was swollen, as such I had it replaced with one purchased from my Dealer which solved the issue of not holding a charge, but the keypad was still behaving funny as previously explained above.
My major issue I am now facing is I did a battery Pull anf after replacing the battery, the Phone will not boot up, no blackberry logo with the load bar being displayed, the phone appears to be dead. the battery indicator light is blank even if the charger is connected. This occurred once about a week ago and after several remove and replacing the battery it finally booted up and worked, but did another battery pull two days ago and it still will not power on.
Please Help, can you advise me if this is a new issue or what needs to be done. I am thinking as a last option to replace the entire board, but out here in Jamaica, that is a very costly option.
Thank you for taking the time to review this, any help or guidance or feedback will be greatly appreciated.

Hello Jamaikhan
If this happened to you because your problem is that is nuked stay dead ...
I can relive through using programs like BBSACK to apply a Wipe
You must download the OS from your Blackberry 9860.
Having the Desktop Manager installed on your PC ...
Regards
Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**
@ gutijose14
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Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

After 10.9.4 Update: Mail Messages Grey Out Upon Deleting-Don't Move to Trash?

Hello,
After 10.9.4 Update/MacBook Pro with Retina display: Mail Messages Grey Out Upon Deleting-Don't Move to Trash? I believe I must join those who are having trouble with mail after this latest update. Deleted messages just turn a light grey in the message panel and don't move to trash until after I quit and restart mail. I have also experienced the screen "Freezing" ... no spinning beach ball, just the pointer frozen. This has happened only when I use mail and requires a "hard" re-start to correct. Is this a "feature" of the update, or is it a problem? Thanks!

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags nouchg,nouappnd,noschg,nosappnd {} + -exec chown $UID {} + -exec chmod +rw {} + -exec chmod -N {} + -type d -exec chmod +x {} + 2>&-
This time you'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button
Select
 ▹ Restart
from the menu bar.
Quit Mail and empty the Trash. If you still can't, log out or restart the computer.

After installing Maverick I can no longer highlight multiple emails the same way in orden out my mailbox I highlight a message,hold down my mouse and drag my cursor to highlight more messages. I click "delete" & they go to trash. How do I do this again?

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Put differenltly, if I can drag select multiple items and objects on my desktop, which I can, using my Kensington Track Ball (which has an enabled updated software driver in place, so I don't think there's a problem there), why can't I click-drag-multipleselect emails in mail like I have *always* been able to? Really, what is the problem here? Why is that no longer possibler? I'm not a coder, but I can't believe this isn't fixable. Here, Apple should be ashamed of itself, regardless of the fact that there's an easy work around. When I have to alter the way I have been doing something for years and have to waste time learning something new and complaining about it -- like right now! -- and there's no good technical reason, and I bet there isn't, then Apple has simply failed.

Ipad2 shut off after down the battery but when connect the charger my ipad2 is not storing the power in the battery and i also not finding the error code ???

ipad2 shut off after down the battery but when i connect the charger with my ipad2, its not storing the power in the battery and i also not finding the error code ???

If you drained the battery, it may take a bit for it to come back. I'd plug it in and leave it for a few hours and see if it's charging.
If not, you can try to do a reset. Hold down the sleep and home keys for about 20 seconds. When you see the white apple, let go and let it reset and see if it charges.
It's also possible that your battery has reached the end of its life. THey can only handle a finite amount of recharge cycles. If you can't get it to hold a charge, then make an appointment at your local apple store and explore your other options.

HT1414 I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone.

I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks

"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

Emails in my 'trash' are being deleted after about 5 weeks, but I want to retain them. I have elected 'never' on the 'permanently erase deleted messages' option, so I'm not sure why this happening?

emails in my 'trash' are being deleted after about 5 weeks, but I want to retain them. I have selected 'never' on the 'permanently erase deleted messages' option, so I'm not sure why this happening? any ideas?

iCloud emails in the Trash are deleted after 30 days on the website, and this over-rides the 'never' setting in Mail. There is no way of stopping this. (The Trash isn't really intended as a permanent storage area.)
Try this workaround. Go to http://www.icloud.com and go to the Mail page. In the sidebar, click on '+' to the right of 'Folders' to create a new folder; give it a suitable name.
Now click on the cogwheel icon at bottom left. At the bottom of the pane which opens, set the 'Move deleted messages to' drop-down menu to your new folder.
I'm not sure whether, when you delete messages in the Mail application, they will go to the Trash or your new folder - you'll need to experiment. I have a nasty feeling that Mail will simply move them to the Trash as before. If this is the case you will have to move them to your new folder manually - dragging messages directly to this folder rather than hitting the delete key will be the easiest way.

I keep getting this message, I decided to delete whatever I can to free up some space. Then I get my few GBs I have left on the startup disk. Then after a day, I get the message again. I check the startup disk size and notice I have "zero kb" left. ??????

I keep getting this message, I decided to delete whatever I can to free up some space. Then I get my few GBs I have left on the startup disk. Then after a day, I get the message again. I check the startup disk size and notice I have "zero kb" left. ??????

Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
Restart your Mac after freeing up disk space then check Stoage again.
Another way to view avialable space:
Control click the MacintoshHD icon on your Desktop then click Get Info.
In the Get Info panel you'll see: Available & Capacity
Again, make sure there's at least 15% free disk space.

Messages stored on sim deleted after battery pull?

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