Messages stuck in Outbox in Outlook

We are running Exchange 2007 SP1 and Outlook 2007 SP2.
We are increasingly recv'ing reports of users having messages stuck in the Outbox folder of their Outlook client. The messages are also visible in OWA, although the strange thing is that the messages do seem to have been delivered.
There seem to be a multitude of posts about this issue, but nothing concrete - does anyone know if MS has found a fix for this?
I can see this:
http://support.microsoft.com/kb/948984.
However, it states:
"In this scenario, when you log on to the online account that uses this personal folder, the Outbox folder indicates that there is a message that is waiting to be sent. This message is visible only in Outlook Web Access. The message is not visible in Outlook 2007"
- The difference is that we see this in Outlook 2007 as well.
Anyone?

Hi Yoshi,
1. Would you please let me know whether your customer has same scenarios described by the KB (Move Sent Items from OST to local PST file) when the issue occurs?
2. Whether the issue always occurs and can be reproduced? If the issue can be reproduced, please let me know the steps which reproduced the issue
3. If the issue can always be reproduced, please let me know whether the issue occurs if you use OWA to send email or use Outlook Online Mode to send email.
~~~~~~~~~~~~~~~~
Mike Shen
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact [email protected]
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Messages stuck in Outbox in Outlook

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