Messages vs Personal Email vs SMS and MMS Text Folders

Last week, I updated my software for my BlackBerry 8310 on the AT&T network. I have been having problems with the receipt of emails since. I seem to been receiving every email twice, once in my personal email folder on the main screen, as well as in the messages folder on the main screen. I had posted asking for help and received help, which can be read here:
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=42082#M42082
I had separted my emails and text messages into their respective folders, and placed the icons for my personal email and SMS/MMS texts on the main screen. I then hid the messages folder. At first, I thought this solved my problem, so I marked the thread as solved. I then received another email and realized that it was delivered twice, once in my personal email folder and once in the messages folder. I then had to un-hide the messages folder to delete the email, so that the new email notification would disappear. I am still in need of help, so that I only receive each email once. At this point, I don't care what folder it goes to, as long as I don't have to delete the same email multiple times. Thank you for any help in advance.
Matthew

they look like 2 copies, they are not 2 copies, they are the exact same copy, just mirrored in another location, but if you delete one... doesnt matter which one, the other one deletes. what you are experienceing is not new. I have been running 4.5 for 2 months now and it works the same as 4.3
I receive an email in my gmail icon and my messeges icon, if I delete it in 'gmail', it deletes in 'messages' automatically
If I delete it in 'messeges' it deletes in 'gmail' automatically

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Creating a seperate inbox for SMS and MMS text msgs

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Solved!
Go to Solution.

Hi and welome to the forums
Verify the setting used:
from the Main Messgage Queue MENU KEY - OPTIONS- GENERAL OPTIONS
SMS AND EMAIL INBOXES SEPERATE.
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let the device reboot 1-3 min, Retry the function that was the problem
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I meant SMS or MMS texts in my previous question

I meant SMS and MMS text messages in my previous question. I'd like to thank everyone in advance for their help.

Instead of posting this as new thread, you really should have posted your correction to original post as a reply to the first message so that they form a single thread. In that way no one has to go hunting to find the various bits and pieces.

Cannot see new SMS in SMS and MMS inbox when SMS and Email Inboxes are separate

Blackberry 8310
I have this frustrating problem that i am not able to view any new SMS in SMS and MMS Inbox when i change SMS and Email Inboxes to be separate, each time i have to go to View Folder SMS Inbox to see new messages.
any help would be much appreciated

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I have a similar problem. Would be grateful for some much needed help, please...
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Where can i activate a delivery report for my sms and mms?

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Unbelieveble and unacceptable.
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richenk89,
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Cannot setup personal email; missing icons and setup options

OK, I just recieved a used (although wiped) Blackberry Curve 8310. I'm super frustrated with trying to set up my personal email address. I'm college educated and pretty intelligent, but for the life of me I cannot figure out how to get my Gmail account to run directly from my **bleep** smartphone, without having to resort to Google's Gmail app.
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Arz wrote:
HI, I have a new blackberry storm 2 9550, an i need to setup my personel e mail, but i cannot.. i follow the instruction by goint to setup wizard - e mail setup, then it tells me : your e mail account is already activated for enterprise use. how i can create a new e mail account if i dont have the option to create a new one
Hi and Welcome to the Forums!
As per the above, you likely do not have an adequate data plan from your carrier. Contact them to find out about gaining a data plan from them that will enable the Personal Email option on that screen. Or -- if you indeed already are setup by your company for Enterprise email, it may be that they restrict the use of personal email accounts on corporate BBs.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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N82 Animated SMS and Predictive Text Problems

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you might want to try FA136050 here
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Messages vs Personal Email vs SMS and MMS Text Folders

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