Messages will not open on iOS 7 with iPhone 4
Just upgraded to iOS 7 on an iPhone 4. Is anyone else unable to open the Messages app. Tap and the app comes up as if its going to start to load in my coversations, but then after about 5-10 seconds it just closes.
Hello Rich the Badger,
I would be concerned too if Messages was not opening on my iPhone. I recommend following the steps in this article for an issue like this (steps 1-3 specifically stand out to me for what you described):
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thank you for using Apple Support Communities.
Best,
Sheila M.
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Interval Since Last Panic Report: 1036 sec
Panics Since Last Report: 2
Anonymous UUID: DB9EC0AF-6FA9-D278-736B-79168D811756
Thu Oct 24 21:24:02 2013
panic(cpu 0 caller 0xffffff8006a5266d): "zalloc: next element pointer 0xffffff80333cd000 for element 0xffffff80325bdc80 points to invalid element for zone kalloc.64\n"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:742
Backtrace (CPU 0), Frame : Return Address
0xffffff823eb638e0 : 0xffffff8006a22f69
0xffffff823eb63960 : 0xffffff8006a5266d
0xffffff823eb639c0 : 0xffffff8006a51d09
0xffffff823eb63ac0 : 0xffffff8006a2aa2f
0xffffff823eb63af0 : 0xffffff8006e4bb5d
0xffffff823eb63b20 : 0xffffff8006e4ed07
0xffffff823eb63b50 : 0xffffff7f873b1ad2
0xffffff823eb63c40 : 0xffffff7f873b2eb1
0xffffff823eb63c60 : 0xffffff7f873b2fa8
0xffffff823eb63c90 : 0xffffff7f873b31d4
0xffffff823eb63cd0 : 0xffffff7f873b3bcd
0xffffff823eb63d40 : 0xffffff7f8737aadc
0xffffff823eb63d70 : 0xffffff7f8737aa20
0xffffff823eb63da0 : 0xffffff7f87379634
0xffffff823eb63dd0 : 0xffffff7f873adc43
0xffffff823eb63e20 : 0xffffff7f87378bcb
0xffffff823eb63e50 : 0xffffff8006e9297f
0xffffff823eb63ea0 : 0xffffff8006e9253f
0xffffff823eb63f30 : 0xffffff8006e8e119
0xffffff823eb63f70 : 0xffffff8006e93093
0xffffff823eb63fb0 : 0xffffff8006ad6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f87375000->0xffffff7f873a3fff
dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f87364000
com.motu.driver.PCIAudio(1.6)[00000000-0000-0000-0000-000000000000]@0xffffff7f8 73ac000->0xffffff7f87411fff
dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f87375000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f870ba000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000006800000
Kernel text base: 0xffffff8006a00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 60178093329
last loaded kext at 57974267965: com.apple.iokit.IOBluetoothSerialManager 4.2.0f6 (addr 0xffffff7f87a82000, size 57344)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.8
com.motu.driver.PCIAudio 1.6 53876
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.kext.AMD5000Controller 1.1.4
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.iPodSBCDriver 1.7.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.driver.Intel82574L 2.6.1b1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
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Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 1 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463132383732415A2D314734473120
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: DIMM 4, 1 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463132383732415A2D314734473120
Memory Module: DIMM 5, 1 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463132383732415A2D314734473120
Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: DIMM 8, 1 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463132383732415A2D314734473120
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Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
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Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: ST3000DM001-9YN166, 3 TB
Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: ST3000DM001-9YN166, 3 TB
USB Device: iPod, apple_vendor_id, 0x1265, 0xfd500000 / 3
USB Device: hub_device, apple_vendor_id, 0x9126, 0xfd100000 / 2
USB Device: Axiom 61, 0x0763 (M-Audio), 0x202e, 0xfd120000 / 9
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd110000 / 7
USB Device: Kensington USB/PS2 Orbit, 0x047d (Kensington), 0x1022, 0xfd113000 / 10
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd112000 / 8
USB Device: Display iSight, apple_vendor_id, 0x8508, 0xfd150000 / 6
USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9226, 0xfd160000 / 5
USB Device: Display Audio, apple_vendor_id, 0x1105, 0xfd140000 / 4
USB Device: Torpedo VB101, 0x0483 (STMicroelectronics), 0x5710, 0x3a200000 / 2
USB Device: iLok, 0x088e, 0x5036, 0x1a200000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
USB Device: iLok, 0x088e, 0x5036, 0x3d100000 / 2
FireWire Device: built-in_hub, 800mbit_speedMacOS X does not panic in this fashion in the IOAudio drivers.
But you are not running Mac OS X kernel, you have added these items to it, one of which identifies itself as "for Snow leopard":
com.paceap.kext.pacesupport.snowleopard 5.8
com.motu.driver.PCIAudio 1.6 53876
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