Messages will open nothing appears(with wait cursor)
Since I upgraded to Mavericks, everytime i open Messages, it opens, and the top bar becomes Message settings but nothing appears and the wait cursor keeps turning forever so I have to force quit.
I have tried opening it from the applications folder and resetting keychain as i read in other threads but it still doesnt work.
I still get message notifications and the badge appears when i have a message. And the app and accounts are all working on my iphone.
I keep sending error report to apple every time i force quit but it seems not enough people have this issue...
Please help, it's bugging me so much.
Thank you.
Hi,
Sending the reports is a silent thing and it may in fact be several Updates before anything makes it way to an update.
I would check two things first.
1) Open the Font Book from the Applications folder.
Top left set it to All Fonts if it is not already
Then use the Edit Menu > Look for Enabled Duplicates.
Follow this by checking the Helvetica and Lucida Grande are active (Some App will not launch if Helvetica is Off and Lucida Grande is used to display Buddy lists when they have groups active - you need the font before you open the app).
2) Open the Contacts App.
Use the Card Menu > Go to My Card
This should be your Card and show your details.
It should be marked with the Head and Shoulders icon.
If it is neither of these can you post the Log you are sending to Apple ?
If it is a Crash Log it may pay too be selective about how much you post.
We need to see the OS version number info at the top and the app info under that.
The info about the fault and the thread that crashed and those threads will help.
The Binary Images bit can be very long.
Limit this to the first 10 lines or so.
Messages and the Address Book should be listed near the top as involved items that have just been used by the app's processes.
8:52 pm Saturday; March 29, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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Stuck with Blank Screen with blinking cursor; ESC key couldn’t bring up Startup Menu; OS is not loading
Product Name: HP G62 237 CA Notebook PC
Short description of the problems:
--- Press ESC key couldn’t bring up Startup Menu when booting up
--- Blank screen with blinking cursor thereafter
--- Stuck here forever and OS is not loading
DETAILED INFORMATION:
Product Name and Operating System:
Model: HP G62 237 CA Notebook PC
O/S: Pre-loaded with Win 7 Home Prem
Processor: Pent. Dual-Core CPU T4500 2.30GHz
Memory: 4GB
BIOS Ver. (Insyde): F.17
System BOARD ID: 1484
Product #: WQ767UA#ABC
Product Config ID: 049C110000202710000020000
Problem History:
--- Used to have frequent BSOD (got fixed later because of faulty RAM that I suspected)
--- Window couldn’t be loaded
--- Window Repair and HP Recovery were tried but not functioning
--- OEM Hard Drive was then removed & formatted few times by using other computer
--- Hard Drive was then tested by other computer; it can be installed Win XP & Win 7
--- So, Hard Drive was eliminated from the suspect list
--- Replaced with other good RAM from other computers & put back the OEM Hard Drive to my HP G62; everything worked fine, such as: able to reinstall Win 7; listening to music files; got Internet to download latest BIOS from HP support site; connected to my 42 inched TV as my monitor; and even smoothly updated the BIOS from v.17 to v.37!
--- Also, able to receive Window Updates from the Internet; and seemed that all problems were nicely solved
--- Once I believe my system got stabilized; I went back to test the 2 supposedly problematic RAM to see whether they were both faulty or not, then the whole thing has turned around! Completely screwed me up until this moment …
--- After put back the problematic RAM, Window couldn’t be loaded …
--- With a few error messages… such as,
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--- After the next reboot… an unexpected screen message showed up:
Intel ® Cantiga PCI Accelerated SVGA BIOS
Build Number: 1932 PC 14.34 11/11/2009 02:36:14
DECOMPILATION OR DISASSEMBLY PROHIBITED
Copyright © 2000-2003 Intel Corp. All Rights Reserved.
--- After that, OS was not loading …
--- Press ESC key couldn’t bring up the Startup Menu during boot up
--- Blank screen with blinking cursor thereafter and seems stuck here forever
Procedures performed for troubleshooting:
Tried hard reset for more than 5 times (removed battery, AC adapter disconnected and then hold down the Power button for more than 60 secs) and tried reseating memory too; same result with Blank Screen with blinking cursor after each reboot.
Connected to an external monitor [Fn + F4/F5] to see whether there was any display, nothing has showed on the external monitor, it seemed that no connection established between the two.
Finally, took the long journey to follow the Service and Maintenance Guide of HP G62 to remove the CMOS battery for well over 15 minutes and put it back. But the result was again disappointed. Tried 4 times already. The latest error message is:
The CMOS checksum is invalid. The CMOS will be reset to the default configuration and will be rebooted. Please check your BIOS Setup options to see if they change.
CMOS Reset (502)
ENTER – Reboot the system
After this message, the same Blank Screen with blinking cursor came back. And pressing the ESC key couldn’t bring up Startup Menu when booting up …
Note: the fan is still running; the Power button is functioning but seems stuck here forever!
I’ve already carefully read this HP Support document titled “HP BIOS Application Selected is Corrupt or Missing”:
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443485#N144
If really is the BIOS problems, then I will have the difficulties of updating a Window-based BIOS when I couldn’t even load Window!
(Note: Boot from USB has no point because right now I couldn’t change the boot sequence because the various “Startup Menu” options are not showing up!)
Secondly, I am still stuck with the Blank Screen with a blinking cursor after I passed the first screen of “Press the ESC key for Startup Menu” when re-booted again!
Thirdly, I have formatted my Hard Drive more than 3 times during the last few days for testing; I don’t have the OEM pre-loaded Win 7 with me anyone … and I don’t think I have the UEFI installed previously on my system. I did try hold down the Win Key + B with the most updated BIOS in the attached USB …, it came back with the same blank screen with a cursor blinking after reboot.
Note: the Blank Screen I’m experiencing right now is not completely black, in fact, there is background light from behind the screen and on each reboot, I can see the HP logo and the left corner message of: “Press ESC key for Startup Menu” … So, I suppose that my computer screen is not physically broken at least.
Requests:
Please explain to me that what are the problem areas and the root causes if is possible?
What steps or other tests can be done to make it work again?
Do you think replacing the entire MotherBoard can cure the Blank Screen with blinking cursor?
[Warranty: expired! I am the original purchaser & the end-user of this HP G62; acquired 2 years ago directly from a trustworthy source: staples (in Canada). Would HP Support still willing to service it for an extra charge?]
Thanks in advance for any suggestion and idea!
Owenson
===========================================Stuck with Blank Screen with blinking cursor; ESC key couldn’t bring up Startup Menu; OS is not loading
Product Name: HP G62 237 CA Notebook PC
Short description of the problems:
--- Press ESC key couldn’t bring up Startup Menu when booting up
--- Blank screen with blinking cursor thereafter
--- Stuck here forever and OS is not loading
DETAILED INFORMATION:
Product Name and Operating System:
Model: HP G62 237 CA Notebook PC
O/S: Pre-loaded with Win 7 Home Prem
Processor: Pent. Dual-Core CPU T4500 2.30GHz
Memory: 4GB
BIOS Ver. (Insyde): F.17
System BOARD ID: 1484
Product #: WQ767UA#ABC
Product Config ID: 049C110000202710000020000
Problem History:
--- Used to have frequent BSOD (got fixed later because of faulty RAM that I suspected)
--- Window couldn’t be loaded
--- Window Repair and HP Recovery were tried but not functioning
--- OEM Hard Drive was then removed & formatted few times by using other computer
--- Hard Drive was then tested by other computer; it can be installed Win XP & Win 7
--- So, Hard Drive was eliminated from the suspect list
--- Replaced with other good RAM from other computers & put back the OEM Hard Drive to my HP G62; everything worked fine, such as: able to reinstall Win 7; listening to music files; got Internet to download latest BIOS from HP support site; connected to my 42 inched TV as my monitor; and even smoothly updated the BIOS from v.17 to v.37!
--- Also, able to receive Window Updates from the Internet; and seemed that all problems were nicely solved
--- Once I believe my system got stabilized; I went back to test the 2 supposedly problematic RAM to see whether they were both faulty or not, then the whole thing has turned around! Completely screwed me up until this moment …
--- After put back the problematic RAM, Window couldn’t be loaded …
--- With a few error messages… such as,
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--- After the next reboot… an unexpected screen message showed up:
Intel ® Cantiga PCI Accelerated SVGA BIOS
Build Number: 1932 PC 14.34 11/11/2009 02:36:14
DECOMPILATION OR DISASSEMBLY PROHIBITED
Copyright © 2000-2003 Intel Corp. All Rights Reserved.
--- After that, OS was not loading …
--- Press ESC key couldn’t bring up the Startup Menu during boot up
--- Blank screen with blinking cursor thereafter and seems stuck here forever
Procedures performed for troubleshooting:
Tried hard reset for more than 5 times (removed battery, AC adapter disconnected and then hold down the Power button for more than 60 secs) and tried reseating memory too; same result with Blank Screen with blinking cursor after each reboot.
Connected to an external monitor [Fn + F4/F5] to see whether there was any display, nothing has showed on the external monitor, it seemed that no connection established between the two.
Finally, took the long journey to follow the Service and Maintenance Guide of HP G62 to remove the CMOS battery for well over 15 minutes and put it back. But the result was again disappointed. Tried 4 times already. The latest error message is:
The CMOS checksum is invalid. The CMOS will be reset to the default configuration and will be rebooted. Please check your BIOS Setup options to see if they change.
CMOS Reset (502)
ENTER – Reboot the system
After this message, the same Blank Screen with blinking cursor came back. And pressing the ESC key couldn’t bring up Startup Menu when booting up …
Note: the fan is still running; the Power button is functioning but seems stuck here forever!
I’ve already carefully read this HP Support document titled “HP BIOS Application Selected is Corrupt or Missing”:
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443485#N144
If really is the BIOS problems, then I will have the difficulties of updating a Window-based BIOS when I couldn’t even load Window!
(Note: Boot from USB has no point because right now I couldn’t change the boot sequence because the various “Startup Menu” options are not showing up!)
Secondly, I am still stuck with the Blank Screen with a blinking cursor after I passed the first screen of “Press the ESC key for Startup Menu” when re-booted again!
Thirdly, I have formatted my Hard Drive more than 3 times during the last few days for testing; I don’t have the OEM pre-loaded Win 7 with me anyone … and I don’t think I have the UEFI installed previously on my system. I did try hold down the Win Key + B with the most updated BIOS in the attached USB …, it came back with the same blank screen with a cursor blinking after reboot.
Note: the Blank Screen I’m experiencing right now is not completely black, in fact, there is background light from behind the screen and on each reboot, I can see the HP logo and the left corner message of: “Press ESC key for Startup Menu” … So, I suppose that my computer screen is not physically broken at least.
Requests:
Please explain to me that what are the problem areas and the root causes if is possible?
What steps or other tests can be done to make it work again?
Do you think replacing the entire MotherBoard can cure the Blank Screen with blinking cursor?
[Warranty: expired! I am the original purchaser & the end-user of this HP G62; acquired 2 years ago directly from a trustworthy source: staples (in Canada). Would HP Support still willing to service it for an extra charge?]
Thanks in advance for any suggestion and idea!
Owenson
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