Messages Won't Appear on Device if Outlook Desktop Is Open

If my Outlook is running on my desktop, new emails won't appear on my handheld. How do I get my messages to appear on my device when Outlook is running?
Once my Outlook receives emails that my handheld received earlier, the messages seem to disappear off the handheld device.
Message Edited by aratzky on 11-25-2008 01:59 PM

it depends on how is your Outlook configured to fetch the emails. Do you leave them on the email server ? If not, then once Outlook has swallowed them, the Blackberry device can't see them on the server.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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