Messages wont open

i recently updated my Nokia 6120c to the latest update version v6.51.  A few weeks later, my phone will not allow me to open my sms messages or my email messages. 
I have restored factory settings.  This did not help.
I know about hard reset.  Does anyone if this will be necessary in order to get my messages working again?

Try these options one by one:
1. Turn off your phone, leave your battery and SIM out for 5-10minutes and put everything back in and turn it on .
2. Restore factory settings: type *#7780# at the standby screen. Enter 12345 for the security code or the one you've changed it to.
Before you try the next two steps, backup your phone memory using PC Suite.
3. Soft reset: type *#7370#. Enter the security code when prompted
4. Hard reset: Turn off your phone, press and hold down these keys: 3, * and the call (Green) button. Turn on your phone without releasing them. Leave the keys only after you see signs of life on your phone.
If you have performed steps 3 or 4, restore the backup one by one. First, your contacts, then sms, etc. After each restore, see if your problem has returned. In case it has, do the reset again and while restoring, skip that particular item.
Hope this helps...
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

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