Messaging Server 5.0 setup program detects a previous server instance and fails, even though earlier versions were uninstalled

During the installation of Messaging Server 5.0, the setup program displays
a message stating that a previous Messaging Server instance has been detected.
The program then prompts me to upgrade the existing server instance or create
a new server instance.
<P>
If I choose the option "Create New," the setup program will create the
following directory:
<P>
msg-<I>server-name</I>-1
<P>
Because I don't want this directory to be created, I choose the other option,
"Upgrade." However, with this option, the setup program eventually displays
the following error message:
<P>
A serious problem occurred while installing the iPlanet Messaging Server
Messaging Configuration and Services. It reported the following problem:
The application command /usr/iplanet/server5/msg-alien-1/start-msg
could not be run.
Due to a serious problem the iPlanet Messaging Server installer is unable
to continue. Please examine the log file
/usr/iplanet/server5/setup/msg/iplanet-msg-install.log for more
information.
Checking the log file reveals the following entries:
<P>
NOTICE: Running Init Config.
NOTICE: Creating messaging file attributes.
NOTICE: Running Removing old sessions database.
NOTICE: Starting Messaging Configuration and Services.
ERROR:
TYPE: Application
LOCATION: UApplicationTools::RunApplicationUNIX
DETAILS: The application command
/usr/iplanet/server5/msg-alien-1/start-msg could not be run.
Is there a way to work around this problem with the setup program detecting
a previous installation?
Use the following steps to correct this problem:
<P>
<OL>
<LI>Uninstall previously installed instance(s) of Messaging Server
<P>
<LI>Remove the
/etc/msgregistry.inf
file
<P>
<LI>Run the Messaging Server 5.0 installer again
</OL>

I have followed the steps as stated in this article. But still, Messaging cannot be installed.Is there a "CLEAN" way to completely un-install iPlanet Messaging server?

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    M  DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
    M  DpShMCreate: sizeof(comm_adm)          528048     (1048)
    M  DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
    M  DpShMCreate: sizeof(file_adm)          0     (72)
    M  DpShMCreate: sizeof(vmc_adm)          0     (1196)
    M  DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
    M  DpShMCreate: sizeof(gw_adm)     48
    M  DpShMCreate: SHM_DP_ADM_KEY          (addr: 06350040, size: 4024776)
    M  DpShMCreate: allocated sys_adm at 06350040
    M  DpShMCreate: allocated wp_adm at 063519F0
    M  DpShMCreate: allocated tm_adm_list at 063546A0
    M  DpShMCreate: allocated tm_adm at 063546D0
    M  DpShMCreate: allocated wp_ca_adm at 06691F18
    M  DpShMCreate: allocated appc_ca_adm at 06696568
    M  DpShMCreate: allocated comm_adm at 06697CD8
    M  DpShMCreate: system runs without file table
    M  DpShMCreate: allocated vmc_adm_list at 06718B88
    M  DpShMCreate: allocated gw_adm at 06718BC8
    M  DpShMCreate: system runs without vmc_adm
    M  DpShMCreate: allocated ca_info at 06718BF8
    M  DpShMCreate: allocated wall_adm at 06718C00
    X  EmInit: MmSetImplementation( 2 ).
    X  MM global diagnostic options set: 0
    X  <ES> client 0 initializing ....
    X  Using implementation flat
    M  <EsNT> Memory Reset disabled as NT default
    X  ES initialized.
    M  ThInit: running on host ATTNWSRV

    M Tue Oct 09 19:07:26 2007
    M  calling db_connect ...
    C  Process 7580
    C  GetProfileParameter( wait_and_see ) returned [<null>]
    C  GetProfileParameter( deadlock_priority ) returned [<null>]
    C  GetProfileParameter( packet_size ) returned [8192]
    C  GetProfileParameter( rpc_batch ) returned [<null>]
    C  batched RPC will be used
    C  GetProfileParameter( dbsl_profile ) returned [1]
    C  dbsl profile written to dbsl_w0
    C  GetProfileParameter( pn_cache_size ) returned [20000]
    C  GetProfileParameter( par_stmt_cache_size ) returned [500]
    C  GetProfileParameter( dbcon_pn_size ) returned [<null>]
    C  GetProfileParameter( dbcon_par_stmt_cache_size ) returned [<null>]
    C  GetProfileParameter( stats_on ) returned [1]
    C  GetProfileParameter( network ) returned [<null>]
    C  GetProfileParameter( sp_prefix ) returned [<null>]
    C  GetProfileParameter( rdisp/TRACE ) returned [1]
    C  GetProfileParameter( set_rowcount ) returned [<null>]
    C  GetProfileParameter( set_fast1 ) returned [<null>]
    C  GetProfileParameter( use_integrated_security ) returned [<null>]
    C  GetProfileParameter( conn_str ) returned [<null>]
    C  GetProfileParameter( ignore_moduledrop ) returned [<null>]
    C  GetProfileParameter( use_cursor ) returned [<null>]
    C  GetProfileParameter( cursor_type ) returned [<null>]
    C  GetProfileParameter( fupd_cursor_type ) returned [<null>]
    C  GetProfileParameter( set_topn ) returned [<null>]
    C  GetProfileParameter( short_col_headers ) returned [<null>]
    C  GetProfileParameter( update_with_updlock ) returned [<null>]
    C  GetProfileParameter( maxincnt ) returned [<null>]
    C  GetProfileParameter( transmit_defaults ) returned [<null>]
    C  GetProfileParameter( square_brackets ) returned [<null>]
    C  GetProfileParameter( with_recompile ) returned [<null>]
    C  GetProfileParameter( max_duration ) returned [<null>]
    C  GetProfileParameter( irow_supported ) returned [<null>]
    C  GetProfileParameter( ins_block_increment ) returned [<null>]
    C  GetProfileParameter( max_ins_block_columns ) returned [<null>]
    C  GetProfileParameter( unc_rd_begin_tran ) returned [<null>]
    C  GetProfileParameter( use_rpc_call_string ) returned [<null>]
    C  GetProfileParameter( perm_stmt_reuse_cnt ) returned [<null>]
    C  GetProfileParameter( batch_stmt_reuse_cnt ) returned [<null>]
    C  GetProfileParameter( temp_stmt_reuse_cnt ) returned [<null>]
    C  GetProfileParameter( prepare ) returned [<null>]
    C  GetProfileParameter( par_stmt_prepare ) returned [<null>]
    C  GetProfileParameter( profile_with_timestamp ) returned [<null>]
    C  GetProfileParameter( no_utab_workaround ) returned [<null>]
    C  GetProfileParameter( use_block_fetch ) returned [<null>]
    C  GetProfileParameter( connect_retries ) returned [<null>]
    C  GetProfileParameter( connect_timeout ) returned [<null>]
    C  GetProfileParameter( use_system_locale ) returned [<null>]
    C  GetProfileParameter( ignore_stmtids ) returned [<null>]
    C  GetProfileParameter( recompile_par_stmts ) returned [0]
    C  GetProfileParameter( subst_params ) returned [<null>]
    C  GetProfileParameter( provider ) returned [<null>]
    C  GetProfileParameter( lob_rc ) returned [<null>]
    C  GetProfileParameter( buffer_cvarlobs ) returned [<null>]
    C  GetProfileParameter( allow_multipleconnections ) returned [<null>]
    C  GetProfileParameter( fupdorder ) returned [<null>]
    C  GetProfileParameter( no_vbdata_workaround ) returned [<null>]
    C  GetProfileParameter( use_mars ) returned [<null>]
    C  GetProfileParameter( as_c ) returned [<null>]
    C  GetProfileParameter( save_stmt_string ) returned [<null>]
    C  GetProfileParameter( server ) returned [ATTNWSRV]
    C  GetProfileParameter( user ) returned [<null>]
    C  GetProfileParameter( passwd ) returned [<null>]
    C  GetProfileParameter( dbname ) returned [BI7]
    C  GetProfileParameter( schema ) returned [dbo]
    C  Warning: Env(MSSQL_SCHEMA) [bi7] <> Prof(dbs/mss/schema) [dbo]. Profile value will be used.
    C  GetProfileParameter( auth/shadow_upgrade ) returned [<null>]
    C  GetProfileParameter( add_procs ) returned [<null>]
    C  Thread ID:7584
    C  Thank You for using the SLOLEDB-interface
    C  Using dynamic link library 'F:\usr\sap\BI7\DVEBMGS70\exe\dbmssslib.dll'
    C  dbmssslib.dll patch info
    C    patchlevel   0
    C    patchno      72
    C    patchcomment MSSQL: Thread check in DbSlDisconnect (969143)
    C  COMPUTERNAME: ATTNWSRV
    C  np:(local) connection used on ATTNWSRV
    C  CopyLocalParameters: dbuser is 'dbo'
    C  Formatted connect string : [Driver=SQL Server;Server=np:(local);Trusted_Connection=yes;WSID=ATTNWSRV;APP=R3D00(0)comm rd [MDAC] OLEDB]

    C Tue Oct 09 19:07:27 2007
    C  Provider SQLNCLI could not be initialized. See note #734034 for more information.
    C  Using provider SQLOLEDB instead.
    C  OpenOledbConnection: MARS property was not set.
    C  Packet size is set to: 8192
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 18456, sev 0), Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Provider SQLNCLI could not be initialized. See note #734034 for more information.
    C  Using provider SQLOLEDB instead.
    C  Packet size is set to: 8192
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 18456, sev 0), Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Provider SQLNCLI could not be initialized. See note #734034 for more information.
    C  Using provider SQLOLEDB instead.
    C  Packet size is set to: 8192
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 18456, sev 0), Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  failed to establish conn to np:(local).
    C  Retrying without protocol specifier: (local)
    C  Formatted connect string : [Driver=SQL Server;Server=(local);Trusted_Connection=yes;WSID=ATTNWSRV;APP=R3D00(0)comm rd [MDAC] OLEDB]
    C  Provider SQLNCLI could not be initialized. See note #734034 for more information.
    C  Using provider SQLOLEDB instead.
    C  Packet size is set to: 8192
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 18456, sev 0), Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Provider SQLNCLI could not be initialized. See note #734034 for more information.
    C  Using provider SQLOLEDB instead.
    C  Packet size is set to: 8192
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 18456, sev 0), Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]

    C Tue Oct 09 19:07:28 2007
    C  Provider SQLNCLI could not be initialized. See note #734034 for more information.
    C  Using provider SQLOLEDB instead.
    C  Packet size is set to: 8192
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 18456, sev 0), Login failed for user 'ATTNWSRV\SAPServiceBI7'.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  failed to establish conn. 0
    B  ***LOG BY2=> sql error 0      performing CON [dbsh#2 @ 1204] [dbsh    1204 ]
    B  ***LOG BY0=> <message text not available> [dbsh#2 @ 1204] [dbsh    1204 ]
    B  ***LOG BY2=> sql error 0      performing CON [dblink#3 @ 431] [dblink  0431 ]
    B  ***LOG BY0=> <message text not available> [dblink#3 @ 431] [dblink  0431 ]
    M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1411]
    M  in_ThErrHandle: 1
    M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10169]

    M  Info for wp 0

    M    stat = 4
    M    reqtype = 1
    M    act_reqtype = -1
    M    rq_info = 0
    M    tid = -1
    M    mode = 255
    M    len = -1
    M    rq_id = 65535
    M    rq_source = 255
    M    last_tid = 0
    M    last_mode = 0
    M    semaphore = 0
    M    act_cs_count = 0
    M    control_flag = 0
    M    int_checked_resource(RFC) = 0
    M    ext_checked_resource(RFC) = 0
    M    int_checked_resource(HTTP) = 0
    M    ext_checked_resource(HTTP) = 0
    M    report = >                                        <
    M    action = 0
    M    tab_name = >                              <
    M    vm = no VM

    M  *****************************************************************************
    M  *
    M  *  LOCATION    SAP-Server ATTNWSRV_BI7_70 on host ATTNWSRV (wp 0)
    M  *  ERROR       ThInit: db_connect
    M  *
    M  *  TIME        Tue Oct 09 19:07:28 2007
    M  *  RELEASE     700
    M  *  COMPONENT   Taskhandler
    M  *  VERSION     1
    M  *  RC          13
    M  *  MODULE      thxxhead.c
    M  *  LINE        10367
    M  *  COUNTER     1
    M  *
    M  *****************************************************************************

    M  PfStatDisconnect: disconnect statistics
    M  Entering TH_CALLHOOKS
    M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
    M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   720]
    M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  260]
    M  Entering ThSetStatError
    M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
    M  Entering ThReadDetachMode
    M  call ThrShutDown (1)...
    M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 7580) [dpnttool.c   327]

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