Messaging threads not updating - Lumia 925

I have an issue with my Lumia 925 and teh messages not updating. messages are coming un, flash up on thehome screen but when i go to messages i can see there is a new message but the thread doesnt update. This is the same for all users.
I have treid locating the backup so i can wipe and restore the phone but sky drive doesnt show it and i cant see a way to back up manually. i dont want to reset the phone without backing up first.
Has any one else seen this issue with messages not updating? please help....

check the time and date settings of the phone.
The backup feature in the settings does save your SMS to the cloud. There is no way to access the backup. You can restore the backup after you reset the phone.

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No Denim update Lumia 925

Hello,
At our workplace we introduced the Lumia 925 to be our new basic work phone.
I work at the servicedesk and handout all the lumia phone.
Some of our people have experienced Exchange mail problems (slow mail delivery) and freezing phones.
Now I have looked into the phone version.
For somereason the phones are still on the Cyan update. (see screenshot.)
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Can anyone tell my why our lumia phones still show Cyan and not Demin.
Solved!
Go to Solution.
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This is a known issue with the Extras+Info app which was resolved by a recent update. Check for updates for it from settings >applications > store > check for updates. Alternatively you can also use a free app like Lumia System Updater to do that.

Messages do not update on mac pro

I'm running a 3,1 dual 3.2 G, 16GB MacPro with Mavericks 9.5.
My Macbook Pro's running Mountain Lion.
I'm having trouble with Messages 8.0 on the MacPro. I ran Disk Warrior today, and I restarted to find all of my messages gone. Checked the Messages archive in my library,and it had apparently not updated in quite some time (a month or so).
I see that my Macbook Pro updates its messages to current whenever I log on. Not so with the Mac Pro. Settings appear to be identical. Can anybody help with this? I'd love to get my messages back on the desktop; they're all still on the laptop and my iPhone.
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Hi,
I must admit I tend to do it this way:-
From Re: messages "An error occurred while activating. Try again later"
"If that does not work find the com.apple.imessages.bag.plist and Restart the app
This forces to reconnect with one of the iMessages servers.
If that does not work Right Click the Preferences Folder icon in the Path Bar and select the "Get Info" option.
In the info panel that appears scroll to the bottom.
Your short name should be listed here with Read and Write Permissions.
Then highlight your Name and use the Cogwheel icon under the list.
This should list a line about making you the Owner but in greyed out text. (if it is greyed out you already Own it)
The above is where the files are stored.
However in Mavericks and Yosemite the Messages is one of th Sandboxed apps that effectively have a "Read and Write route" to those .plists
In the Finder window you have open click on the Library icon to open the Library itself.
Then navigate to Containers/com.apple.iChat/Data/Library/Preferences
You will notice that this has Aliases pointing to files of the same names as in ~/Library/Preferences.
Right click this Preferences Folder icon and do the Get Info thing.
Check you have Read and Write Permissions and that you Own it.
Repeat for each folder back to the Library one (Library, Data, com.apple.iChat )"
This is because I have always tried the least amount of changes along the way to solving an issue.
However Eric's way is easier.
8:57 PM Monday; December 1, 2014
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 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Jason,
What screengrab?
What type of account do you have -- POP, IMAP or .mac? How many accounts do you have? Do you access your account from more than one computer?
Unread message count where -- on the Mail Icon in the Dock or in individual mailboxes? In the Dock, the Unread message count will NOT reflect any messages moved to custom mailboxes by Rules, but only those in the Inboxes.
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If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
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Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
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Jason,
What screengrab?
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Threads not updating responses - please disregard

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For instance: https://forums.oracle.com/thread/2550097
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check the time and date settings of the phone.
The backup feature in the settings does save your SMS to the cloud. There is no way to access the backup. You can restore the backup after you reset the phone.

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Does anyone know why TMoble hasn't yet received the Cyan update? All AT&T phones have been updated, but nothing for TMobile. I'm told TMobile sells more Windows phones than any other US carrier. Seems weird that TMobile customers should get the short end of the stick when updates from Nokia come around. I'd simply install the developer update, but I don't want to void my warranty and miss the rest of the firmware update.

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First, in your Hub screen, swipe down from the top right corner to the center of the screen FIVE times in a row.
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Hi AP
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Hi Brenn,
To narrow down the issue, we need more investigation:
1.Does the issue occurs only in Category view? Please check if user 1 set the view to Date and email read status update.
2.Does the issue occurs to user1's own mailbox with the same setting as shared mailbox?
3.If the shared mailbox is in cached mode, please check Account Settings > Change > More Settings... > Adwanced > Use Cached Exchange mode > check Download shared folders.
4.Please switch to online mode for shared mailbox and test the issue.
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Rebecca Tu
TechNet Community Support

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DO you get the same result using Wi-Fi and/or 3G networks?
- Community Manager Sony Xperia Support Forum
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Messaging threads not updating - Lumia 925

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