Messaging transfers lots of data after Anna update...

I'm having a hard time trying to restrict packet data usage to a minimum after the Anna update (N8).
I can't prove this relates to the Anna update, but after updating, I noticed the packet data connection going up quite frequently when I am outside of WLAN coverage. Even with Widgets in Offline mode. Connection manager shows that "Messaging" is the application that uses the connection. It can transfer upwards of a megabyte of data, and if I force the connection to close, it will just reopen some seconds later. I have 2 email accounts set up, and they should only retrieve message headers at 4 hour intervals, so I can't see why the Email client would transfer so much data (or so frequently).
Does anybody know what Messaging is up to? Or can you suggest tools to examine what's going on?

What a joke, when was Anna Released August? No update has yet to address this. Lets wait till belle in release in 2012 & hope that it doesn't open us to other flaws in the OS. Nokia keeps working backwards, how can such a bug be left in Anna for its life & leave customers without such important functions for could be well over 6 months.
Remember, Questions and Answers are required by this Nokia support board. It's very strict, don't complain, criticise or express opinions which does not answer question or your post could be deleted. My friendly warning.

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E7 Nokia Messaging not working after anna update

hi
nokia messaging not working after anna update. when i
-choose provider (hotmail/gmail/yahoo...etc)
-enter username & password
-click OK to T&C
-get error message: "cannot enable this service on the device"
any ideas?

I'm having a similar issue. It appears to only impact Hotmail accounts. For me though, this happened without updating the OS. The email client is simply failing to connect to the Hotmail interface. Only two possibilities, either Microsoft changed something on the email gateway or Nokia changed something on their end. Either way, it's not working and has been out of commission for the past week. If this is how corporate friends get along, I'd hate to see what happens in a adversarial relationship.

E7 - MfE not working after Anna update

MfE not working with my E7 after Anna update.
Worked well before.
I have tried several settings but no help.
Also remove mobile settings from Outlook via web.
Please find info from admin_log1.txt:
05/09/2011 10:40:36 Mail for Exchange Build : 1.00.000
05/09/2011 10:40:36 Device Software Version: 022.014 2011-07-05 RM-626 (c) Nokia
05/09/2011 10:40:36 Device Model: E7-00
05/09/2011 10:40:36 Serial Number: xxxxxxxxxxxxxxx
05/09/2011 10:40:36 Profile Info
Peak sync schedule: Manual
Off-peak sync schedule: Manual
Heartbeat interval: 11
Access point: 4097, Destination: Internet
Secure connection: Yes
Port number: 443
E-mail sync: Enable
If conflict: Server wins
Sync completed task: No
05/09/2011 10:40:37 Profile Updated
05/09/2011 10:40:48 Connected to connection method named Internet with type Packet Data
05/09/2011 10:40:52 HTTP error code=403
05/09/2011 10:40:52 HTTP Server Error 403 : Forbidden

We are aware of the issue and investigation is ongoing.
We have received lot of feedback, but It seems also that all cases are not similar. That's why I request to contact to Nokia Support.
One of the first things we should be looking at with MfE issue is the Admin log files which are located under c:\MailForExchange folder. These logs should help us identify the issues. Please list the settings along with an attachment of those admin log files. Please send them to Nokia Support (Contact Us from this page).
In Symbian Anna, when there is a policy which is not supported, Exchange server may not allow the sync based on one of the server settings. For example the roaming policy may be the one causing the failure, Policy SyncWhileRoaming =1 on the admin log. This will be changed on next update.
However this can happen due to any unsupported policy.
You can identify the problem on the policy and if necessary, then the administrator can toggle it, or set the tick box Allow non provisionable devices on the Exchange server. Otherwise, the device can’t sync.
To make sure you can open the admin logs and compare them to this table:
10/07/2011 17:17:32 Policy AllowTextMessaging = 1
10/07/2011 17:17:32 Policy SyncWhileRoaming = 0
10/07/2011 17:17:32 Policy AllowHtmlEmail = 1
10/07/2011 17:17:32 Policy RequireSignedSMIMEMessages = 0
10/07/2011 17:17:32 Policy RequireEncryptedSMIMEMessages = 0
10/07/2011 17:17:32 Policy RequireSignedSMIMEAlgorithm = 0
10/07/2011 17:17:32 Policy RequireEncryptionSMIMEAlgorithm = 0
10/07/2011 17:17:32 Policy AllowUnsignedApplications = 1
10/07/2011 17:17:32 Policy AllowUnsignedInstallationPackages = 1
10/07/2011 17:17:32 Policy AllowInternetSharing = 1
10/07/2011 17:17:32 Policy AllowPOPIMAPEmail = 1
10/07/2011 17:17:32 Policy AllowConsumerEmail = 1
10/07/2011 17:17:32 Policy AllowBrowser = 1
If any of these 0's or 1's is different than above, you may not sync.
The MFE Client writes the following line to admin log when there is a policy that can’t be enforced: Warning: Some unsupported server policies were found -- syncing may fail.

C7 - Lost licence for Quickoffice after Anna updat...

Lost licence for Quickoffice after Anna update, anybody else? v6.04 (460)
Did the Anna 1/2 update as well but when starting quickoffice, error message reads - No application licence, no licence for feature. Purchase licence or continue. Unable to reinstall Quickoffice as well, install fails.
V7 Quickoffice Pro Trial won't install either.
Solved!
Go to Solution.

timkamat wrote:
How did you contact quickoffice?Can you please give me the id or contact details?
See; http://support.quickoffice.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=505
and Submit ticket via this page; http://support.quickoffice.com/index.php?_m=tickets&_a=submit
HTH

C7 sync doesn't work after Anna update

I normally sync the agenda between outlook 2003 and C7 with Ovi-suite.
After update to symbian Anna it doesn't work.
Strange is that Ovi suite gives the number of events that did not sync.
So he can recognize them, but can't sync.
Any solutions?
Thanks!
Pietth

I have the same problem in C6-01 after Anna Update, there are another two posts around here with other people with the same issue, an, believe it or not, no answer from Nokia
My problem also affects Ovi Maps favourites. I just could update them once since Anna Update, and now that is failed too

Cannot re install adobe reader after Anna update !

Hi there, i know there has been some chat about losing Quick office and Adobe reader after Anna update on N8s on this site, I also lost office and Adobe after the update ! I needed to get office asap so i went to the quick office website and paid for it, that works fine but it seems adobe will not install even directly from quick office ! The support from QO has been great but i still cant re install adobe !! They have finally suggested that i re install Anna and than try again ! Does anyone have any other ideas !
Solved!
Go to Solution.

@beefy122
I have the same problem but I am not prepared to pay for Quick Office or pdf reader because the full versions came as standard with my N8.
It appears that the Anna upgrade comes in 3 parts:
The main Anna file, Additional file 1/2 and finally additional file 2/2.
I installed the Anna upgrade then 24 hours later I was offered (both via Ovi Suite on my PC) the 2/2 additional file.
However, Quick Office and pdf reader are apparently included in 1/2, which has not yet been offered to me, presumably because my phone has not recognised that it has not been installed.
I am on Orange Uk and I wonder if Orange have not yet fully tested the updates and therefore that is why the full suite is not available to me. I may be wrong of course.
At one point on one of the other threads, someone had posted a link to the updates required for both 1/2 and 2/2 but these links disappeared from the posting quite quickly.
Which updates have you loaded?
I have re-installed Anna 3 times and it has never offered me the 1/2 update that I require.
I would also appreciate other ideas but they have not been forthcoming yet despite many postings in quite a few threads (other than suggestions to reset the phone etc, that I am not prepared to do)
History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210, 6310i, 6230i, N82
Current: Nokia N8 (Anna - I have no intention of going to Belle) - and delighted with it!

TS2755 Can't send messages via iMessage from iPad after iOS6 update. What steps can I take to begin sending messages again?

Can't send messages via iMessage from iPad after iOS6 update. What steps can I take to begin sending messages again?

HI,
So you have updated past this point ?
http://support.apple.com/kb/TS5419
There also seems to be no issues listed here.
http://www.apple.com/support/systemstatus/
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 Mac OS X (10.6.8),
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Ovi store not working after Anna update on N8

Hi,
I have successfully updated my N8 firmware to Anna including all s/w updates (mandatory as well as optional) and all the updates were successful.
However, now when I try to launch Ovi store, I just see the launch screen and the app closes automatically. I have tried hard reset, manual installation of ovi store but nothing worked for me.
Did anyone face a similar problem? Any ideas to fix this problem will be highly appreciated.

This solution worked for me:
>3-Button Hard Reset
NOTE:
*You will lose all data such as messages, contacts, notes, photos & videos etc., so please make a backup before you do this.
*All preinstalled applications will be removed, but after the update process you will have Quickoffice, Adobe Reader, Ovi Store, Ovi Maps, Ovi Music, Internet Radio, Shazam, Microsoft Communicator and a few others.
*You MUST have at least 75% battery.
>SW Update:
1. Symbian Anna 1/2
2. Symbian Anna 2/2
3. Ovi Store
4. NFC with free game
5. Social
(restart after every install)
Mine works perfect now, Anna icons and everything (C7-00, 059B7W4).
NOTE:
*When restoring data do not restore applications & settings as this may cause the problem to re-occur.
I hope you find this information helpful.

C7 browser quits automatically After Anna update

The browser quits automatically After the following,
1)HERE AND NOW
2)ADOBE updates And upgrade
3)QUICKOFFICE updates And upgrade
4)DICTIONARY download more languages
anyone has any idea of why it happens And any solutions?

sdaadil wrote:
Hello friends,
I have a Nokia C7. Although some minor issues were their, my phone had been working fine since I bought it. However, last month I got the Latest Symbian Anna update on my phone. After that, my phone's wifi has stopped working completely. It does not even detect any wlan connections that are available.
Also, there are problems with the phone's music player which keeps hanging after short instances.
I have reinstalled the os once but that did not help at all.
I would surely be very glad if someone could help me solve my phone's wifi problem.
Thank you.
Reset the C7. Dial *#7370# reformat, you'll lose all data. Make a backup first and restore without the settings.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Ipad data after IOS5 update

A principal that I work with upgraded his iPad2 to ios5 last night. He did the sync and back up with itunes and then upgraded.
Now he can get all his apps back but all the data for those apps is gone. Pages, notes, etc....
Anyone know how to get the data back? I assume it has to do with iCloud but we don't know what to do. With the number of iPads we have this has a huge potential to cause us major problems.
Carolyn:
I have not updated (I am nervous to) so I have to work of his issue. So to make sure I know what I am talking about:
Are the system Preferences/iCloud located in itunes? (what version?) And I assume iCloud shows up in the settings after the update.
Would the unit need to resync after changing these settings?
Thanks
Message was edited by: WeaverPWCS

Make sure Documetnts and Data are selected in System Preferences / iCloud
And on the iPad make sure Documents and Data are enabled in Settings > iCloud > Documents & Data

C7 Wifi not working after Anna update

Hello friends,
I have a Nokia C7. Although some minor issues were their, my phone had been working fine since I bought it. However, last month I got the Latest Symbian Anna update on my phone. After that, my phone's wifi has stopped working completely. It does not even detect any wlan connections that are available.
Also, there are problems with the phone's music player which keeps hanging after short instances.
I have reinstalled the os once but that did not help at all.
I would surely be very glad if someone could help me solve my phone's wifi problem.
Thank you.

sdaadil wrote:
Hello friends,
I have a Nokia C7. Although some minor issues were their, my phone had been working fine since I bought it. However, last month I got the Latest Symbian Anna update on my phone. After that, my phone's wifi has stopped working completely. It does not even detect any wlan connections that are available.
Also, there are problems with the phone's music player which keeps hanging after short instances.
I have reinstalled the os once but that did not help at all.
I would surely be very glad if someone could help me solve my phone's wifi problem.
Thank you.
Reset the C7. Dial *#7370# reformat, you'll lose all data. Make a backup first and restore without the settings.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

SP 2010 - Getting "An unexpected error has occurred. " message when accessing Sharepoint site after windows update - Windows 7 Home Premium

Hi,
I am new to SP 2010. I have installed Share point 2010 server (trial version) on my Windows 7 Home Premium Laptop by following the below link.
http://msdn.microsoft.com/en-us/library/ee554869%28office.14%29.aspx
Everything went fine and was able to see the new sharepoint site after completing configuration wizard. SP2010 Central Admin also worked fine.
However, after windows update, sharepoint site is not working. I was able to see the site working for more than a day before windows update. SP2010 Central Admin is still working. Executed "PSCONFIG" after
update but still no good.
I saw a warning "The Security Token Service is not available" in Central Admin and did some research to fix the issue but nothing worked.
Hotfix
I believe I have all hotfixes mentioned in the forums. Here is the list.
Windows6.1-KB976462-v2-x64
Windows6.1-KB982307-x64
Synchronization
Windows6.1-KB974405-x64
MSChart
SQLSERVER2008_ASADOMD10
381569_intl_x64_zip
Windows6.1-KB976462-v2-x64
Event Viewer
I can see following log in Event Viewer when accessing site home page.
Event ID: 8306
Task Category: Claims Authentication
Level: Error
Website response
http://localhost:32843/ - "HTTP Error 503. The service is unavailable."
http://localhost:32843/Topology/Topology.svc - Works fine
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc - Returns following error. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security) and IIS website (SharePoint Web Services
-> IIS -> Authentication).
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
I even tried to uninstall Sharepoint and re-install the same. It worked even second time until it went thro' windows update. App pools are running and Websites are up and running in IIS.
Can anyone please help me to fix this issue?
Thanks

Hi Henrik,
Here is the log info.
<EventID>8306</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>47</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<Execution ProcessID="8436" ThreadID="8812" />
<Channel>Application</Channel>
<Security UserID="S-1-5-20" />
The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024
bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 7.5 Detailed Error - 500.0 - Internal
Server Error</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;} ul,ol{margin:10px 0 10px 40px;} ul.first,ol.first{margin-top:5px;} fieldset{padding:0 15px 10px 15px;} .summary-container fieldset{padding-bottom:5px;margin-top:4px;} legend.no-expand-all{padding:2px 15px
4px 10px;margin:0 0 0 -12px;} legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px; border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696; border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;f'.
I would like to let you know that I am getting following message when accessing the below link. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security)
and IIS website (SharePoint Web Services -> IIS -> Authentication).
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
Regards

Few apps don't work after Anna update

I got a new N8 recently (my last one was stolen, insurance covered most of it though) but with the same product code and everything. Of corse, it didn't come with Anna pre-installed (it actually came with PR1.0 and I remembered how horrible the phone used to be). However, I updated to Anna with Ovi Suite without problems but I had a few weird experiences with the additional 1/2 and 2/2, for instance, when the phone found these updates it said that they were about 30-40 kB which obviously is wrong, and it took a while to install them. Then later I got them both again but this time they had the right size. 1/2 installed without problems but I had to try with 2/2 several times before it (")worked(").
Anyways, some apps like fMobi (pay-version) and the swedish app for public transportation don't work anymore. Don't know if they did on my last N8 after update. The additional updates were supposed to fix some non-working apps but it certainly isn't that way with my N8...advice please?

Just to point out that the fMobi stopped working in my N8 too after the update.
Uninstalled and reinstalled no end.
But I found that if you go to the fMobi facebook page, he say's that wiith the new controls put in by facebook, it has somehow messed up the App. Check his page out and see what he says.
Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951, Lumia 920

I can't change the ringtone of short messages (SMS) on my Q10 after OS update

After OS update, the ringtone of my text messages changed, and I can't find any option to change it. I find alert options for several apps, phone, e-mail, etc. But short text messages is not available to change in the menu.
I've deleted the original SMS app, maybe this cause this problem. I just can't find it in the app store (Blackberry World) to install it again.

Anybody? Any ideas?
emera wrote:
After OS update, the ringtone of my text messages changed, and I can't find any option to change it. I find alert options for several apps, phone, e-mail, etc. But short text messages is not available to change in the menu.
I've deleted the original SMS app, maybe this cause this problem. I just can't find it in the app store (Blackberry World) to install it again.

Missing Adobe PDF reader after Anna update

I can't be certain that I lost the PDF reader because of the Anna update, but after the update I noticed that I no longer have the Adobe reader app and if I try to open a PDF file, it says it's an unknown file.
Can someone help me re-install Adobe reader that came with my phone?
Thanks!

Check this out
/t5/Software-Updates/HELP-No-QuickOffice-after-installing-Anna/m-p/1187011#M102046
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Messaging transfers lots of data after Anna update...

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