Metadata Browse icon does not display the folder selection dialog( CITRIX )

Hi Experts,
After logging into Financal Management Desktop when a user tries to extract Metadata the Browse icon does not open the open files dialog box.I tried the following steps.
1)logged into the HFM in the citrix environment on production , opened the HFM Win 32 client connected to the application, tried to Extract the metadata clicked on the search icon, it doesn't display the windows search dialog box.
2) logged into the HFM in the citrix environment on Test , opened the HFM Win 32 client connected to the application, tried to Extract the metadata clicked on the search icon, it displays the windows search dialog box.
3) Gave the security permissions to the HFM folder as Everyone still the same issue.
4) Gave the security permissions to the HFM folder as Anonymous still the same issue.
NOTE: HFM 9.3.1.1.00 INSTALLED IN THE CITRIX ENVIRONMENT
can some one advise me on this issue.
Thanks in advance.

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Metadata Browse icon does not display the folder selection dialog( CITRIX )

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