Metadata cannot be edited for In Design file

I have one In Design file where the metadata can not be edited in Bridge. It is the only In Design file with this problem. All others are fine. The file thumbnail shows the In Design logo only, but all other In Design thumbnails show the preview. I can open the file in In Design and modify the File Info, but am unable to view this information in Bridge. What could be the problem with this particular file? Note: The folder containing the In Design files resides on another non-Version Cue server. Thank you.

Contact the software manufacturer and ask for their assistance.

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    function(){return A.apply(null,[this].concat($A(arguments)))}
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    function(){return A.apply(null,[this].concat($A(arguments)))}
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    function(){return A.apply(null,[this].concat($A(arguments)))}
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    Pages (Artboards in Illustrator) are rectangular. One typically provides die cuts (and/or varnishes, foils, embosses, etc., etc.)  as elements drawn accurately on a Layer dedicated to the purpose.
    function(){return A.apply(null,[this].concat($A(arguments)))}
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    function(){return A.apply(null,[this].concat($A(arguments)))}
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    function(){return A.apply(null,[this].concat($A(arguments)))}
    ...what I was mention is to be able create like a table where you list the pantones use, same time to put measures guides on the artboard itself, is this possible to do in illustrator?
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    function(){return A.apply(null,[this].concat($A(arguments)))}
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