Methodology used in implementation

Hi
Which is the best methodology used for implementing CRM system and what are all the tools available.
As a functional consultant wt are all the things I need to know while implementing a project
Points will be rewarded
Regards
Ajay

Hi Ajay,
     The best methodology I would recommend is the ASAP methodology. You can refer to  <a href="http://searchsap.techtarget.com/sDefinition/0,,sid21_gci871489,00.html">What is ASAP?</a> and <a href="http://www.purdue.edu/onepurdue/about/onepurdue_asap.shtml">http://www.purdue.edu/onepurdue/about/onepurdue_asap.shtml</a>
This will tell you all you need to know for a SAP CRM project implementation.
Reward with points!
Regards,
Sudipta

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