Metrics of EWA for managed system are in gray

Dear All,
We have solman7.1, system configuration and basic configuration are all successfully, we have a managed system, the Managed system configuration are successfully, in system monitoring, we see all EWA metrics are in gray.
but EWA report was generated successfully.
Could you please advise what could be the cause and how can i fix this gray issue?  Thanks.

Hi,
Please bear in mind that EWA metrics are collected only once per week ususally on a Monday so you could check today and see if the metrics are being collected? If not you could check if the data provider delivers data or not using the E2E_DPC_GET_DATA_CHECK program.
Kind regards,
Roland

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    EWA for Java systems is currently in a pilot phase. It will be released with the note 976054, which is currently still being processed internally.
    Note 976054 contains a setup instruction for EWA for non-ABAP-components.
    Technically, for pure Java systems the "Central SDCCN" of the Solution Manager is used as indeed pure Java systems do not have a SDCCN.
    Double stack installations do not make use of the Central SDCCN, using their local SDCCN to obtain the non-ABAP data that is collected by the Diagnostics part of the Solution Manager.
    The note will be released in the very near future.
    Best regards,
    Walter Heibey

  • Not find EWA Session in the managed system

    Hi all,
    I am configuring SOL 7.1 for EWA.
    I have configured SDCCN both on Solution manager 7.1 and Managed System.
    In the solution manager, i can find EWA session for managed system.
    The question is : When i run "Refresh sessions" on the T-code: SDCCN of Managed system, it can not retrive EWA session where exist on the Solution manager.
    How do i do? Can someone help, please.
    BR
    Wu

    after reconfiguration in new client,
    Follow Note 727998 - Complete Replacement of Service Definitions for SDCC/SDCCN
    step 1 :
    in the solution manager:
    1.1 run report  BDL_DELETE_ALL_TABLES in SE38
    1.2 SDCCN-> Goto -> Settings -> Task specific -> RFC destinations.
           Ensure that connection 'NONE' and SDCC_OSS is maintained, and that the 'master'
    1.3 Execute a "service definition refresh" in SDCCN
    1.4 Delete any task 'Maintenance Package' in the 'To do' tab in SDCCN.
    1.5 Create a new periodic task 'Maintenance Package' in SDCCN
    1.6 Call function module /BDL/_GENERATE_LOGFUNCINCLUDES in SE37
            Assign the value 'ALL' to the import parameter 'OPTION' (keep the default values for all other parameters) and execute the module.
    1.7 Execute "refresh session" in SDCCN
    step 2:
    in the managed system:
    1.1 run report  BDL_DELETE_ALL_TABLES in SE38
    1.2 SDCCN-> Goto -> Settings -> Task specific -> RFC destinations.
           Ensure that only connection SM_<SOL>_BACK' (delete SDCC_OSS )is maintained, and that the 'master'
    1.3 Execute a "service definition refresh" in SDCCN
    1.4 Delete any task 'Maintenance Package' in the 'To do' tab in SDCCN.
    1.5 Create a new periodic task 'Maintenance Package' in SDCCN
    1.6 Call function module /BDL/_GENERATE_LOGFUNCINCLUDES in SE37
            Assign the value 'ALL' to the import parameter 'OPTION' (keep the default values for all other parameters) and execute the module.
    1.7 Execute "refresh session" in SDCCN
    Best Regards,
    Wu

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