Meu nome é Liliane, e o site do mozila só abre com a tela toda preta no meu computador, já desinsinstalei e intalei mas não teve jeito não consigo mexer.

Bom Dia!
Ao abrir o site do mozila ele aparece todo preto e a parte de cima azul, aparece apenas os botões minimizar, maximizar e fechar, já desinstalei e instalei novamente, porém, não teve jeito, sinto que o site está normal e é essa cortina negra que impedi-me de usar achei que era vírus, porém um técnico veio até aqui e fez uma limpeza na maquina instalou antivírus mas o mozila não funciona então por favor me deem uma orientação pois agora só posso usar os outro navega.

Atualmente na versão 33, o Firefox implementou uma nova estrutura para o carregamento de páginas para diminuir o tempo de carregamento. Esta nova funcionalidade OMTC carrega fotos e conteúdo de forma assíncrona. No entanto ainda há alguns ajustes e os desenvolvedores da Mozilla estão fazendo isso.
Este é um problema conhecido que a Mozilla está a trabalhar arduamente para corrigir.
Entre no firefox em [[Modo de segurança#w_como-iniciar-o-firefox-no-modo-de-seguranada |modo de segurança]] e [/pt-BR/kb/atualize-os-drivers-da-sua-placa-de-video-para-usa#w_desligar-a-aceleraadaco-por-hardware desabilite a aceleração por hardware].
Mais uma vez pedimos desculpas pelo inconveniente.

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