MF4370dn Paper Size 8.5x7

I'm trying to add the paper size of 8.5x7 so I can print to that size. Windows 7, 32 bit, Canon MF4360-4390 driver.
In the driver, I select Preferences, Custom Paper Size... and enter the new size with a new name.
Name Invoices 8.5x7
Width 8.5"
Height 7"
Then I click Register and I receive the message
"The width is greather than the height. Etner values iwth teh height greater than or equal to the width for [Paper Size]."
This doesn't make sense to me. Can anyone help me add and print to an 8.5x7 piece of paper?
TIA, rasinc

Did you set the papersize on that format fixed on the Epson?
Because you need to know your margins of your epson so you can define the fixed paper size in your report.
Then define in your paper layout if you don't use the header section put height and width to 0 and define in the body sectoin your actual paper size and on your trailer section put it also to 0
Hope this can help

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I'm running Windows Vista 64-bit, and using a Shinko 2145 printer. I've been able to print 4 x 6 's with no problem but now I've loaded the printer witih 5 x 7 paper. I've gone into the control panel and changed the setting to 5 x 7 paper size, and in lightroom (at the top) it says 5 x 7 but the cell size sticks to 4 x 6. No mater what paper size i set it to, the cell size stays at 4 x 6. How can I change the cell size?

Nothing changes at all, which is driving me crazy =P
This is where the printer is set to 4 x 6, which works
http://img10.imageshack.us/img10/2668/4x6da.jpg
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Amy,
1. I just took a picture today, and when I look in Image>resize>image size the dimensions are as follows:
W=2288px H=1712px W=31.778" H=23.778" @72px/in. resolution
When I change resolution to 325 px/in., W=7.04" H=5.268"
As the resolution is increased, the dimensions decrease. This is what is called an inverse relation.
Why did I change to 325px/in? Because for printing it is desirable to have a resolution of 240-300 px/in, or so. Also, note that this resolution gives me almost a perfect 5x7 size format, and one can crop off the excess readily. If one desires 4x6 size, one can crop to that dimension.
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User Defined Paper Size, Windows 7, PSC 2110 all in one printer

I am trying to print a 5x7 photo using the user defined paper size of my PSC 2110 All-in-One printer. When I used X
P os, it was easy to do. Since upgrading to Windows 7, I have been using the default drivers that load with that, but it doesn't have the ability to define paper size. Is there a driver available that would let me do this? I've tried to use compatability mode to get the original drivers from the installation disc to work, but it won't do it.

Hi,
The last update was for Vista, 5 years ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4220...
At this stage, Windows 7 only supplies a very basic and generic print driver for this printer just for print. You may want to keep that way or buy a new printer.
Regards.
BH
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Photosmart 375 paper size error msg

My Mac has OS X 10.10.1. When I attenpt to print on my portable photosmart 375, I receive the error message "Paper is too small. Choose a larger paper size." I believe I should be choosing 4x6 size in the print dialog box on my computer, and the same in the printer's menu, since that is the size of the photo paper for this small printer. However, in the print dialog box on my computer, no photo size options (4x6, 5x7) come up, only Letter, A4, etc. As for the printer's menu, the HP manual states that I can select "paper size" choosing Menu -> Help -> Paper Size, but the list of options under Help on the printer's menu gives all that the manual states should be there EXCEPT "paper size". I have manually downloaded the latest Mac updates for hp printers. I have reset the printer to default settings. I appreciate any help you can give.

Hi @penelopem,
Welcome to the HP Forums!
I noticed that your HP Photosmart 375 is giving you a paper size error message. I am happy to help you with this issue!
Please take a look through this guide, Changing Print Settings in Mac OS X, and follow the 10.8 steps.
Otherwise, if that does not work you can probably use the printer as a standalone using the memory card slots. Troubleshooting Memory Cards.
For future reference, your printer's user guide can be found at this website, HP Photosmart 375 Compact Photo Printer User guides.
The last suggestion is to consider upgrading your printer to one that has full feature software and drivers available for Mac OS X 10.10. If you wish to do so, please call our phone support at 800-474-6836 for your upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this information helps!
RnRMusicMan
I work on behalf of HP
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HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF.
Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
My initial thoughts were a paper size issue (e.g. treating A4 as Letter or vice versa) but all settings look correct. I have even done a reset and started over and the problem remains.
If I take the original and place it on the flatbed and copy from there with all the same settings then it works fine.
There is a similar issue when scanning from the ADF. Again, scanning from the flatbed works fine.
I've tried all I can think of. Does anyone have any further suggestions? Could it be a fault in the ADF?
Here's the full device settings info:
Device Configuration
[Shop for Supplies][Support]
Product Information
Product Name:
HP Color LaserJet MFP M476dw
Formatter Number:
YF10C9X
Serial Number:
CNB7G2H6T9
Service ID:
24113
Firmware Datecode:
20131122
Disable Fax:
No
Telecom Version:
05-031-001
Location:
UK
ADF Installed:
Yes
Max Monochrome Print Quality:
600x8
Max Color Print Quality:
ImageREt 3600
Controller Number:
72
Duplexer Version:
0
Device Description:
HP Color LaserJet MFP M476dw
Language:
English
Default Settings:
Self-managed
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Geo Location:
Product Security:
Off
Wired HW Address:
fc:15:b4:78:28:46
Wireless HW Address:
54:35:30:2f:d7:fc
Network In Use:
Wired
Host Name:
NPI782846
IPv4 Address:
192.168.9.18
IPv6 Address:
FE80::FE15:B4FF:FE78:2846
Total Memory:
256 MBytes
Available Memory:
117.7 MBytes
Installed Personalities and Options
PCL6
(20040201)
AirPrint
PCL
(20040201)
PDF
(20040201)
PS
(20040201)
USB Flash Drive:
Empty
Impressions
Total Impressions:
10684
Monochrome Impressions:
4799
Color Impressions:
5885
Total Equivalent Impressions (A4/Letter):
10684.0
Monochrome Equivalent Impressions (A4/Letter):
4799.0
Color Equivalent Impressions (A4/Letter):
5885.0
Duplex Sheets:
1223
Jam Events:
0
Mispick Events:
4
Photo Color Impressions:
0
Photo Monochrome Impressions:
0
USB Flash Drive Insertions:
0
Images Scanned to USB Flash Drive:
0
Copy Flatbed Images Scanned:
373
Copy ADF Images Scanned:
409
Copy Monochrome Impressions:
1122
Copy Color Impressions:
102
ADF Images Scanned to Host:
0
Flatbed Images Scanned to Host:
0
Images Scanned to E-mail:
0
Images Scanned to Network Folder:
0
Fax ADF Images Scanned:
23
Fax Flatbed Images Scanned:
1
Fax Impressions:
18
Images Sent from PC:
0
ADF Images Scanned:
1149
Flatbed Images Scanned:
779
Scanner Jam Events:
8
Paper Settings
Default Paper Size:
A4
Default Paper Type:
Plain
Tray 1 Size:
A4
Tray 1 Type:
Letterhead
Tray 2 Size:
A4
Tray 2 Type:
Plain
Paper Out Action:
Wait Forever
Manual Feed:
Off
Duplex:
Off
Bind:
Long Edge
Print
Auto Continue:
Off
Number of Copies:
1
Courier Font:
Regular
Orientation:
Portrait
Monochrome RET:
On
Wide A4:
No
Monochrome Resolution:
600
Monochrome Bits per Pixel:
8
Color Resolution:
600
Color Bits per Pixel:
32
IO Timeout:
120 Seconds
Jam Recovery:
Auto
Personality:
Auto
Print PS Errors:
Off
USB Flash Drive
Print Documents:
Number of Copies:
1
Paper Size:
A4
Paper Type:
Plain
Fit to Page:
On
Collation:
Off
Output Color:
Color
Print Photos:
Image Size:
10 x 15 cm
Paper Size:
A4
Paper Type:
Plain
Lighter/Darker:
<-----*----->
Number of Copies:
1
Output Color:
Color
Scan Settings:
Scan Resolution:
150
Scan File Type:
PDF
Scan Paper Size:
A4
Flatbed Scanner:
Single Page
Document Feeder:
1-Sided
File Name Prefix:
scan
Output Color:
Color
Copy
Optimize:
Auto Select
Lighter/Darker:
<-----*----->
Paper Size:
A4
Paper Type:
Plain
Collation:
On
Number of Copies:
1
Reduce/Enlarge:
Original=100%
Draft Mode:
Off
Tray Select:
Auto Select
Two-Sided:
1-Sided to 1-Sided
Multi-Page Copy:
Off
Fax
Your Company Name:
HP Fax
Answer Mode:
Automatic
Rings to Answer:
2
Distinctive Ring:
All Rings
Dial Prefix:
Off
Fax Resolution:
Fine
Lighter/Darker:
<-----*----->
Fit to Page:
On
Glass Size:
A4
Dialing Mode:
Tone
Redial if Busy:
On
Redial if No Answer:
Off
Redial if Comm. Error:
On
Detect Dial Tone:
Off
Billing Codes:
Off
Extension Phone:
On
Stamp Faxes:
Off
Private Receive:
Off
Confirm Fax Number:
Off
Allow Fax Reprint:
Yes
Print Duplex:
Off
Fax/Tel Ring Time:
20
Fax Speed:
Fast (V.34)
Error Correction:
On
Forward Fax:
Off
Block Junk Faxes:
Off
Phone Line Volume:
Medium
Alarm Volume:
Medium
Ring Volume:
Medium
Key-Press Volume:
Medium
Fax Confirmation:
Never
Fax Error Report:
Never
Include First Page:
On
Auto Log Print:
On
Print T.30 Trace:
Never
Paper Types
Plain:
Normal
HP Matte 90g:
Normal2
HP Matte 105g:
Heavy
HP Matte 120g:
Card stock
HP Matte 150g:
Extra Heavy
HP Matte 200g:
Extra Heavy
HP Glossy 120g:
Glossy
HP Glossy 150g:
Glossy
HP Tri Glossy 150g:
Glossy
HP Glossy 200g:
Heavy Glossy
Light 60-74g:
Light
HP EcoSMART Lite:
Extra Light
Intermediate:
Normal2
Mid-Weight 96-110g:
Heavy
Heavy 111-130g:
Card stock
Extra Heavy 131-175g:
Extra Heavy
Hvy Glossy 111-130g:
Light Glossy
X-Hvy Glossy 131-175g:
Glossy
Card Glossy 176-220g:
Heavy Glossy
Color Transparency:
Transparency
Labels:
Label
Letterhead:
Normal
Envelope:
Envelope
Heavy Envelope:
Heavy Envelope
Preprinted:
Normal
Prepunched:
Normal
Colored:
Normal
Bond:
Heavy
Recycled:
Normal
Rough:
Heavy
Heavy Rough:
Heavy
HP Tough Paper:
Tough Paper
Opaque Film:
Tough Paper
Energy Settings
Sleep/Auto Off After:
30 Minutes
Wake on These Events
USB Job
Yes
LAN Job
Yes
Wireless Job
Yes
Control Panel
Yes
Fax Ring
Yes
Shut Down After:
Never
LaserJet Updates Settings
Check Automatically
Yes
Prompt Before Install
Yes
Allow Downgrade
Yes
Allow Updates
Yes
Miscellaneous
Extended print modes modified:
No
Very Low Setting (Black Cartridge):
Prompt
Very Low Setting (Color Cartridges):
Prompt
Low Threshold (Black Cartridge):
5%
Low Threshold (Cyan Cartridge):
3%
Low Threshold (Magenta Cartridge):
3%
Low Threshold (Yellow Cartridge):
3%
Store Usage Data&colon;
On Supplies
USB Connection:
No
Font Source:
I (Internal)
Font Number:
23
Font Pitch:
10.00
Font Point Size:
12.00
Symbol Set:
PC-8
Form Length:
64 Lines
Append CR to LF:
No

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet Pro 8100 ePrinter & custom paper sizes

Have found all the helpful instructions about creating new custom paper sizes in Windows 7. But am complete novice & need to buy a printer for a charity. Settled on this model because of good reviews but most work will be 1 document of custom paper size. Need to know if the instructions given are fail-proof!! (Before i spend their money.)
This question was solved.
View Solution.

Hello invqn,
after having performed some detailed research, as well as installing the Pro 8100 (and other products) on a Windows 7 system, we determined the Pro 8100 doesn't support Custom Sizes: that was by design and intent.
Note that one of our engineer's proposed using a different set of drivers (from an older device) as a potential work-around, but this is unproven and may serve to limit your overall functionality of the device.
However, we did confirm that a newer device that is currently out, the HP Officejet Pro 8610 (or 8620 or 8630) e-All-in-One, DOES support custom sizes; these are multi-function printers.
Using the instructions in the link you sent, you can create new Forms with custom sizes and it will show up in the Printer Properties for you to use/select. It supports custom sizes from 3.00 x 5.00 in. to 8.50 x 14.00 in.
Our intent is only to provide information on what we know; you might take a moment and perhaps see if an HP Marketing representative might be able to give you more information, but that's what we have.
We hope this helps....
Regards,
HardCopy (I am employed by HP) [If this was helpful, please mark this 'Solved' or 'Accept as Solution' so others can find this too]
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Can't change paper size in Print module

When I click on Page Setting in the Print module I get a pull-down menu that has options for Printer, Presets, Layout, Pages per Sheet, Layout Direction, Border, and Two Sides but there is no option available for changing paper size. This was not a problem before I updated to 1.2. How do I get that option back? Thanks.

Have you downloaded and installed the latest Driver for the Epson R1800.
It has been said that it is best, even if you have a ppc to download the latest IntelMac Driver to install for that printer, for best results.
Don
Don Ricklin, MacBook 1.83Ghz Duo 2 Core running 10.4.10 & Win XP, Pentax *ist D
http://donricklin.blogspot.com/

I can't get the printer to accept a different paper size. I'm trying to print on 6.5x10.

I have an HP 8600 All-in-One and am printing from a Mac running 10.6. I changed the page setup to 6.5x10, but keep getting a message that the printer and document paper sizes don't match.
This question was solved.
View Solution.

Hi dawncheryl,
What printing application are you using?
Follow the steps in the documents below, and let me know what you find out?
Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
Macintosh: Using the Paper Type/Quality Panel to Change Print Settings in Mac OS X 10.5 and 10.6
I am an HP employee.
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Custom Paper Size : Migrating from 6i to 10g report server engine

Hi,
pardon my bad english !!
I'm studying to migrate form/reports 6i to 10G. In report 6i we have reports with custom paper size ("A5" format that is half of "A4", 15x21cm).
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Can I do the same in report server 10G environment ??
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Using these and not hearing much bad
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Min Engine 0
Eng Life 10
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CACHE DIRECTORY = (you have to decide)
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Report page scaling/zoom for paper size and field width?

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Thanks,
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We don't want to add fields dynamically at runtime. Instead we want to automatically resize fields at runtime to properly fit data on the page. Currently with our 400 reports, data fields have gotten longer over the years so important data is being truncated. We'd like it if fields could properly grow/shrink/scale so that the data is always valid. We'd like it if the user flips from portrait to landscape, the field widths automatically grow to use the entire page. Or, if a user goes from Letter to A4, pagination still works properly and the fields get slightly wider to fit the A4 standard.
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Crystal Report Print report on different paper size (A4/Letter)

I develop the crystal report 2008 with VS.net 2008. The report runs on web.
when I preview or debug with VS on my local computer, the crystal report using A4 (8.3 * 11.7 in), Which is correct.
However, after I deploy the program to the server, and try view and print report through IE, the print out is actually using Letter size (8.5 * 11 in).
Both on my local computer and the server, the default printer is set to A4 size. And on the crystal report, in the printer setup, the paper size is A4 as well.
I try on firefox, and safari. No luck. Same as IE.
The crystal report need to print barcode, and the paper size must be A4, cuz the barcode page is designed and printed on A4 Avery Laser Barcode sheet.
I tried on my PC by using remote server data souce, the printing works perfectly in A4 size (8.3"*11.7").
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A few ideas \ suggestions:
1) Make sure you are using FP 3.3 runtime:
https://smpdl.sap-ag.de/~sapidp/012002523100016807202010E/cr2008fp33_redist.zip
2) Try a simple win app - use saved data report (crystalreportviewer1.reportsource = <path to saved data report>). Does this print correctly?
3) What print mode are you using; PDF or ActiveX?
4) Try export to RPT and PDF from your web app. Does it export correctly?
Ludek
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Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Crystal Report XI Print report on different paper size (A4/Letter)

Hi,
I have designed report in Crystal XI using paper sieze Letter. Multipler sites are using this application. User in USA are using Letter size paper and User in Euorpe are using A4 size paper. All reports work fine for USA users.
When Eurpoe users print the report on A4 size paper which set in Letter size, the report is truncated from Header or footer. They are printing report from Application and application is set on Citix server.
If Anybody have any idea how to setup Crystal report so it can print on any paper size?
Thanks
Bhagvat

Hi Don,
Please find the below description.
Background: Crystal Report XI is utilized to develop and view reports with data source from Oracle based LIMS application (Vendor: LabWare). The reports are printed using network printer on US Letter paper for users located in North America and on A4 paper for users located in Europe. The report format is US Letter and designed to print on both paper formats i.e. Letter and A4.
Issue: When reports are printed by users in Europe using A4 format paper the printer defaults to US Letter paper (in printer preferences) resulting to data cut off from top and bottom on the printout.
1)      When report layout is select to A4 during developing reports using CR, the printing preferences changes to A4 when printed and vice versa for Letter format. How can we avoid CR to enforce from changing printing preferences?
2)     According to Citrix engineers in the company, the printer drivers installed on Citrix servers have nothing to do with printing preferences and CR defaults to paper size based on report design. What do we tell them about doing different to resolve this issue?
3)    Even though a printer preference of default printer on local desktop is changed to A4, the report gets printed to Letter format result in data cutoff. We have tried this option with several HP printers from few different company locations.
Thanks
Bhagvat

Checks just feed through or paper size mismatch on C7250, Bad paper sensors on new printers

Hi all,
I have seen these related posts:
http://h30434.www3.hp.com/t5/Other-printing-questions/Printing-checks-on-officejet-pro-8500/m-p/2460...
http://h30434.www3.hp.com/t5/Other-printing-questions/B8850-Printing-Problem-on-Canary-print-paper/t...
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-C7280-rejects-CD-Lables/m-p/246098
http://h30434.www3.hp.com/t5/Other-printing-questions/CAUTION-DESIGN-FLAW-IN-THE-NEW-GENERATION-OF-H...
http://h30434.www3.hp.com/t5/Other-printing-questions/printer-won-t-do-labels-help/td-p/233645
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-Photosmart-Plus-Printer/td-p/233156
Sorry that there may be many other related posts I only went back one month! There appear to be MANY problems with newer HP printers and paper sensors with either checks or labels just feeding through or reporting paper size mismatch.
I have a photo smart C7250 and I have checks that I try to print with Quicken. I purchase my checks from NEBS a large supplier of pre-printed business forms.
Sometimes when I print checks they work fine. Other times one or more just feed through unprinted. Other times one feeds and the printer displays a paper size mismatch error.
I also noticed one day when I put the checks in backward by mistake that they all printed fine, so today I decided to look at support for printer paper sensor problems and I found the above listed items.
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2) Switching back to my old reliable DJ895 for checks if that fails.
I think HP support should look at this message and the related threads I have found and come out with:
1) A workaround or software upgrade to bypass the bad paper sensors in many of these printers, my C7250 and the other printers listed in the other threads.
2) Feed this information back to HP product engineering and QA so that they try colored paper and common pre-printed forms as part of their printer design and testing. As a design engineer myself, (for another company not printers) I am embarrassed for HP that as a leading printer company they could be so lax in the design and testing of their printers.
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I hope the rollup of these related threads on check and label printing problems may help you with your problems.
Thank you,
James

I know this is not a timely answer to your post but I just found it while trying to solve the same problem. Several people have asked the same question but none of them seem to receive helpful replies.
Maybe you've corrected this problem by now and if so, let me know, but this is what I have decided to do.
I set aside my cards from the card/envelope set that I purchased from Michaels, bought a package of 8.5 by 11 cardstock. I printed my message on that, locating it on the page so that I could cut off the right side and the bottom and it was perfectly placed. If you have not done this before, you will have to score the cardstock at the fold so that it will bend nicely. They fit perfectly with the envelopes.
Hope this helps in the future
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MF4370dn Paper Size 8.5x7

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