MF8580 prints two pages, then gives paper size and settings mismatch error. Help!

Hello, I have been dealing with this problem for weeks now. When i called support, they told me it was my computer, that it was "running slow" and that i need to pay for their service - that fixing errors in my registry would fix the problem. However, i have my own registry cleaner and that isnt the problem. Every time i print something, the printer will print the first two pages, and then beep, giving me the error "paper size and settings mismatch Drawer 1" - I have everything set to letter - in the driver, on the printer, etc. I do nto understand why it prints two pages and then tells me there is a mismatch. If i open and close the drawer, it will print the second page again and then the third page, and give me the same error again. rinse and repeat. This also happens when multiple documents are spooled. I send three - one page documents, it will print the first and second, give me the error, i open and close the paper drawer 1, then it prints document two and three - then gives me the same error - i open and reclose and it prints the thrid document... I am just baffeled.  

Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use. Also, we wanted to mention that it sounds like the number you reached was not an official Canon support number, as we do not charge for support.  If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

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