Mfp m276 print quality issue

I Have been attempting to resolve an issue with my under warrantee printer for a while now. The problem is that all text and pdf prints are perfect, but as soon as a full size image is attempted it prints blue artefacts usually a blue banding. I have tried wifi, usb printing but the results are the same. I contacted HP to see if they had a solution but after much printing, scanning and emailing they came to the conclusion (incorrectly) that the printer was faulty. So sent a reconditioned one when I printed the same results appeared marred blue artefacts in the same way exactly as the previous printer. The text or pdf etc was fine, perfect. I was escalated to a level 2 technician who was due to call me back on Monday, but no call came. So frustrated I emailed HP to see if i had been forgotten!! I later got a call apologising for lack of contact from the technician apparently it was not a fixable issue. And was then told I would be contacted by the customer relations team and offered a replacement printer as there was nothing that could be done. A few calls later I was indeed offered a printer but had to decide which ‘upgrade’ would be offered and I was told I would be contacted in eight hours with a answer. Yes you guessed it no call (seeing a pattern here) so I called and the person who dealt with me (Louise) was on another call but was told she would call tomorrow. I received the call from Louise and was offered the money back as to quote her ‘We can’t offer you a replacement printer as the replacement printer may have the same problem’ I asked how ALL the LaserJet pro range can suffer from this issue. I was just parrot fashion told again the refund was my only option. Now if this is a range wide issue why has there been no recall, but as I believe HP don’t want to upgrade me to a working printer due to cost they should jus own up and say so. Now some background information, this printer was purchased brand new boxed from a company on eBay as an auction and as such was much cheaper than its RRP price and this I believe is why HP are trying to ‘buyback’ my printer at the reduced cost and not replace it. All I want is a working printer is this soooooo much to ask? If anyone can give me an explanation as to fixing my printer I would be grateful because sure as eggs are eggs HP can’t.

Let me add my two cents here. I do not know what is wrong with the printer, but to be honest if the same issue happened with the replacement, I would think HP just wants to wash their hands of you as a customer since they feel they will not be able to satisfy you. I would think if this was an issue with all M276 printers there would be 100's of post on this forum with the issue and there is not. I do not know if the replacment printer came with new toner cartridges, but generally if you have an issue with just one color it is the toner cartridge that is causing the issue. When you print in black and white most times the printer is not using the color toners, but when you print with any color then it does. If you print a demo page from the printer and the cyan artifacts are there my guess is toner cartridge issue. If the demo page does not exhibit the issue and it only happens on a print job sent from the computer, save the file as a pdf and then try to print it and see if the issue is still there. My two cents.

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LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Print quality issues

Hello
We are having print quality issue when printing PDF's to our Canon iR C2880/C3380 UFR II. This was the most recent print driver from canons website which was download about 6 weeks ago. version 2.9. At one time we were having other pring quality issues and we changed from the post script driver to the ufr ii which solved the problem at the time.
This past saturday we upgrade the operating systems on the systems in question and they are now running windows 7 64 bit with service pack 1 installed. image 1 is the orignal pdf that was printed with a 3rd party pdf printer(PDF Xchange view version 2.5) image 2 is the same document that was printed using acrobat reader 10.1.2
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image 1
image2

Hi, nd a warm welcome to the forums!
Off the bat, it looks like maybe bad RAM/ROM in the Printer, or corrupt Font.
Can you have another Computer jook to it and print for a test?
Can you try Printing from Adobe Reader...
http://www.adobe.com/products/acrobat/readstep2.html
Can you in Preview, Save As a picture format for a test?

Hp Color Laser Jet 5550dn Print Quality Issues

Good Afternoon,
I have a Hp Color Laser Jet 5550dn that has some print quality issue. I've attached a black and white scan, but the color is a light blue to blue that form the blotches. On the back of the page there are blue and pink streaks.
I can print more sample pages or print them in color, but anyone have any idea what could be going on here?

We are encountering a similar problem. The streaking is coming fromt the Cyan cartridge and has continued for over a year now, despite numerous cartridge changes and replacing the transfrer case. It is progressively getting worse and I have yet to find a solution to this problem online. Any help or guidance would be appreciated.

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I've included a link below to help you troubleshoot rpint quality issues...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03037&tmp_task=solveCategory&lc=en&dlc=en&cc=...
This document provides some system settings that may help fix the issue.
Dave M.
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Hi @Hazelg
I'd like to help you with the poor print quality you are experiencing when printing from your Officejet 8500. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Fixing Print Quality Problems for the HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g....
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Our Phaser 7500 is printing streaks when toner is light (heavy toner doesn't seem to be an issue) If we print a low percentage of black - IE: 5%-20% black AKA: Gray - we get streaks.See sample image. I thought the issue was the imaging unit, so I swapped out the BLACK with each of the other units (putting CYAN in BLACK slot, then printing, doing the same with yellow and magenta). The attached photo shows each of the imaging units in the BLACK slot, printing the same page which is 10% black.
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Hello,
You are posting blank messages. I recommend trying a different browser besides the new IE9 and beta FireFox browsers.
MrMatthew - HP Support Forums Moderator
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HP Photosmart 5520 print quality issues - Not printing black

Hi,
I bought a HP 5520 printer. I used it once and printed less than 10 photos and it was great the quality was superb.
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Hi,
Yes it is in Warranty. It is virtually brand new.
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I was also given a link to try to update the printer firmware - which I will try when I get home from work.
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Chris.

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Hi bnachsin,
hmmmm...can you describe the software application you are using when printing, and attempting to change the print settings? Also, can you note which OS (Win7, etc) you are using?
Lastly, can you describe if this only happen with certain print jobs (text, etc) or all print jobs, and describe what you are printing?
bhachsin,
it occured to me that this device may be relying on a media sensor to perform paper type/width detection.
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Regards,
HardCopy (I am employed by HP) [If this was helpful, please mark this 'Solved' or 'Accept as Solution' so others can find this too]
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CLJ 2605dn Colors Off, Print Quality Issue

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The HP Laserjet 5200 Series are commercial printers. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Email html formatted (Text) printing quality issue on hp 6500a (710a)

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See attached example

kaaemm,
Unfortunately, HTML formatted emails are not currently supported. They may go through and print, but results will vary. Only HTML attachments are supported at this time.
============================
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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*Image above is from the same toner cart but in a diffrent 5200tn
*Like stated before same toner cartrige and the same paper as the print above just diffrent printer.

The HP Laserjet 5200 Series are commercial printers. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

HP LaserJet 5500dtn print quality issues: vertical and horizontal streaks

Hi,
I am getting large vertical yellow streaks, accompanied by cyan and magenta vertical dashes on each print. Also, each page has vertical and horizontal black streaks. I've cleaned the fuser and that hasn't made much of a difference. I've also tried cleaning some of the cartridges, which didn't help. The internal roller of each cartridge continues to get covered with excess toner. Furthermore, I get a weird offset of some of the text (a faded version of the text that is offset about 1.5" from the regular text). Is there anyway to fix this issue by cleaning certain parts? Any other suggestions? Thanks

Hi,
Yes it is in Warranty. It is virtually brand new.
After I last posted I got through to the online chat support and was sent an email with options to 'troubleshoot' which I had already done with no success.
I was also given a link to try to update the printer firmware - which I will try when I get home from work.
I will see if that makes any difference but am sceptical as the printer worked fine the first time round but hasn't worked since and nothing has changed on it.
Chris.

Printer HP Laserjet 200 MFP M276 is not printing in color

I am trying to get my printer to print in color, however I only get blue output, not in the least the colors it should print.
Any ideas what might be the cause?
FYI: I am using original HP toner
Thanks
Yvonne
This question was solved.
View Solution.

Welcome to the HP Forums YHendrikx,
I see by your post that you are only getting blue output.
I can help you with this issue.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document to go through the steps to see if it will help resolve this issue.
Troubleshooting Print Quality Issues.
Please provide in detail the results if you are still having issues.
What were the results of the supplies status page and the print quality page?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Mfp m276 print quality issue

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