MG3250 Printer throws up error message - Scangear cannot communicate with scanner for these reasons

Hi
I have an MG 3250 printer running off an HP Pavilion Laptop using Windows 8.1. Every time I try to scan I get an error message that 'cannot communicate with scanner for these reasons...........etc'. The only way I can get the printer / scanner to work is by going through the Control Panel / Hardware & Printers route. This seems terribly slow and time consuming. What is wrong and what needs to be done to correct the problem?
Thanks

I have the exact same problem as you with my new Canon LiDE 120. The errors I get are: 2, 156, 182, 55 and sometimes 77 when using it on my Windows 8.1 (64 Bit) desktop PC. I have tried installing and uninstalling the drivers multiple times, used different ports and still nothing. It does however work properly on a Windows 7 device.
My PC's specification is as follows:
Windows 8.1 (64 Bit) - With latest updates
Avast Premier
Malwarebytes
ASUS z87 Pro
Intel 4770k
ASUS GTX 670 (4GB)
8GB 1600MHz Kingston RAM
Things I have done
Tried different ports (USB 2.0 and 3.0)
Installed all software & driver from CD
Installed all software & driver from Canon Website
Installed only the latest driver from Canon Website (April 2015)
Tried to use Windows Fax & Scan, Scan, IJ Scan Utility, Scangear and Vuescan.
What happens
The physical buttons on the device are unresponsive
The computer says it is warming up, but nothing happens
It starts to scan for a few seconds and then comes to an abrupt end - this can happen at 10% of the scan or even at 91%.
Surely the problem cannot be with Windows 8.1 since the device was only released last year. What could be the issue? I called their support line and was advised to clear the drivers of previous scanners used by my system, I did this and there still is no change. Could somebody please help me!

Similar Messages

Canon LiDE 120 Error message: "Cannot communicate with scanner for these reasons:"

I've tried troubleshooting multiple times: - Uninstalled and reinstalled drivers- Returned and bought same model scanner- Tried different drivers- Tried different USB ports My computer build is:Intel i7 4770k16GB 1866MHz RAM Asus Maximus Impact VInVidia GTX 780Corsair RM550Windows 8.1 64bit I don't know what I'm doing wrong. Anyone else get this? It's making me quite livid just trouble shooting it. I've read a lot of reviews on this on Amazon and other websites that says that this is plug and play for the most part. What am I doing wrong??

I have CanoScan Lide 120, which was working perfectly fine on Win7, now that I have upgraded to Win10 it does not work anymore. I get an error 2,156,167. Have tried to uninstall the driver, found new one on official website, but it didn't help.Scanner makes noise, like it's going to start scaning, but then nothing happens. When I use the preview function, it actually starts scanning, but stops somewhere in the middle (at 7%, 18%, ...) My specs:OS Name Microsoft Windows 10 Pro
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name NEW-PC
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0803, 7.1.2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Slovenija
Hardware Abstraction Layer Version = "10.0.10240.16392"
User Name NEW-PC\Gašper
Time Zone Central Europe Daylight Time
Installed Physical Memory (RAM) 8,00 GB
Total Physical Memory 7,68 GB
Available Physical Memory 4,73 GB
Total Virtual Memory 15,4 GB
Available Virtual Memory 12,1 GB
Page File Space 7,75 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

10.6.8 "Cannot communicate with scanner" after shutdown

With a Mac Pro 5,1 and a Macbook Pro 4,1 both on Snow Leopard 10.6.8 I have long been using a firewire-connected Canon 9950f on the Mac Pro and a Bonjour Wifi Brother MG 6100 with no problems. I went on vacation and shut down the power to everything. After rebooting everything, I cannot connect with either machine to either scanner. I get the message approximately "Cannot communicate with scanner. Check cable....". The scanners are shown in System Preferences->Print and Fax, but even there when I select either scanner on the Mac Pro and click "Open scanner ..." I get a window with "No scanner selected". I have tried rebooting with both scanner powered up, and various other things I don't remember, but after a morning of frustration I deleted both scanners from "System Preferences". Now I can't find a way to add the two scanners back into the list, let alone use them!

Thanks for the suggestions. I have no problems removing and re-adding the all-in-one printer that includes a scanner if I set it as an IP printer using its IP address (though it ought to be discoverable by Bonjour and isn't), but I cannot see its scanner. The scanner shows up in /Library/Printers/Canon/IJScanner, but not as as a scanner in the System Prferences panel. Nor can I figure out how to tell the system to see the flatbed scanner, which is connected by firewire and has no associated printer.
I used Time Machine to look back at a state from February to see if I could find anything missung from /Library/Printers or Extensions in /Library and /System/Library, but saw no difference.
I have been trying these things on the Mac Pro, leaving the Macbook Pro alone. It still sees the scanners in theSystem Preferences>Printers pane, but if I select either one and then click "Open scanner..." I get a window that just says "No scanner selected".
The weird thing is that everything was working well before the several-day shutdown, and has worked after previous short shutdowns and even through one PRAM reset

Canoscan 88ooF error report, "Cannot communicate with scanner."

When I try and use my scanner I get the error report,"Cannot communicate with scanner, check that it is plugged in and truned on." When I go to Windows device manager I can see it and when I click on the properties buttonn it says that the device is working properly. I have downloaded the latest driver software etc., and I have uninstalled everything and re installed again but I still get the same error report.
I am using Windows 7, 64 bit version.
Above is the error message I get.
Solved!
Go to Solution.

After two days of fruitless effort I have found my own solution. I have downloaded and installed VueScan x64 and it works a treat. I think the problem I have been having is due to the fact that the scanner driver is 64 bit and the programs that install are 32 bit and although scanner driver is working perfectly well the 2 bit probrams can't see it.

MP460 Canon printer and scanner : Cannot communicate with scanner.

Impossible to scan with a MP460 Canon printer/scanner. Always same message : Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 155.0.0.
I click 'ok' then i have the message Scan failed.
Found a post about the same problem with the MP470 model.
Did what is told in this post (installation of new scanner driver from the Canon site) But always the same problem. Who could help ??
Thanks

Hi Pahu
Many thanks for your quick and relevant answer.
Are your sure I have to look in the software section of the profiler ?? I don't find anything about scanner or printer in this section. I see the MP Navigator, which is the soft I use for scanning.
In the hardware section, I only see an entry for the printer and the driver is the 5.8.3 version.
Although the driver I installed yesterday stands in a file named 'mp460osxsd12131ej7.dmg' (thus for me should be the 12.13.1 version)
Oops I see now that my post is not in the correct forum, since my MacBook is in 10.5.8, not in 10.6
Thanks for your help !!
Message was edited by: jipe0404

Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off...I

I have a MF6590 mutifunction printer. It had been working fine until last week when I got the error message "Cannot communicate with scanner.." I tried uninstall and reinstall te driver, I tried switching to a different USB port, reboot my PC, turned on/off the printer.. hopped on one foot...nothing worked. Anyone has any suggestion?

Hi bmaskell.
I will be glad to assist you.
Since the issue began after updating the Windows 7 operating system, I recommend that you uninstall and reinstall the Canon drivers. Please follow the instructions below:
1. Unplug the USB cable from the printer.
***Please leave the USB cable disconnected until you have uninstalled and completely reinstalled the drivers. Connecting the printer before going through the "Setup Wizard" may cause the Windows operating system to install a generic driver for the printer.***
2. Select [Start] and [All Programs].
3. Select the [Canon] folder.
4. Select [MF4100 Series] and then uninstall. Repeat the steps for the [MF Toolbox].
5. Restart you computer.
Leaving the USB cable disconnected, please download the driver from the Canon website using the following link: http://www.usa.canon.com/cusa/support/consumer
1. The site will automatically detect your operating system.
2. Next, select [Drivers] and the file [Windows 64bit] imageCLASS MF4150 MFDrivers (UFR II / FAX / ScanGear).
3. Click "I Agree - Begin Download".
4. Save the file to your computer. Once the download is complete, click "Run".
5. Click "I Decline - Go Back" on the Canon site and select [Software] and the file [Windows 32bit & 64bit] Tool Box Ver.4.9.1.1.mf16.
6. Save the file to your computer. Once the download is complete, click "Run".
7. Close the Canon window and go to the location on the computer where the files are saved, usually [Downloads].
8. You will see two icons with the name MF4150_MFDrivers_W64_us_EN_2.exe. Double click on the yellow folder icon. In the folder you will see two files with the name "Setup". Double click on the "Setup" that has the type [Application].
9. The "MF Drivers Setup Wizard" will open. Please proceed through the setup and restart the computer.
10. After the computer restarts, please connect the USB cable to the computer and allow the computer to finish the installation process. Once the printer is listed in [Devices and Printers], right-click on the icon and select it as the default printer. Please open a document on the computer and print it out.
Please follow steps 7 and 8 to install the Canon MF Toolbox 4.9 software. Once the software is installed, please follow the steps below to complete a scan:
1. Press the [SCAN] button on the control panel of the printer and place a document in the feeder.
2. On the computer, open the MF Toolbox program.
3. Select the [PDF] scan function.
4. Click the green [Start] button in the PDF window. The scan should begin.
I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon Scanner LiDE 110 Cannot communicate with scanner

I have Cannon Scanner LiDE 110, it works perfectly fine last week until i try to use it again yesterday. now it just give me this message : "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. Code:5,155,55." I'm using windows 7 64bit. i've been trying to disconnect and reconnect the scanner and restart my pc. but it not help. the scanner didn't even give me the sound signal when i connect it.
i've been trying to use the scanner in other computer but it just gave me the same result, there's no even sign it's been connected.
i try to reinstall the driver but it ask me to connect the scanner to computer, i reconnect it and it's not detected by the driver installer.
So, what's wrong with my Scanner? please help me, i really need it..
ps: sorry for my bad english, it's not my native languange

I have the same problem, but on my other computer under WinXP operating system Canon Scanner LiDE 110 with Canon MP Navigator EX 4.0 works fine.
Support please help us!

Cannot communicate with scanner.cable may be diconnected or scanner may be turn off.

I have a problem on prtinter scanner pixma MP145.
cannot communicate with scanner.
cable may be diconnected or scanner may be turn off.
check status.
scanner driver will be closed.
what's the solution?

Hi tina_indri_ani!
Welcome to The Canon Forums, and thank you for your inquiry! We appreciate your participation, however we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA. The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

CanoScan LiDE 220 error Cannot communicate with scanner Error 2, 156,182

A month ago I bought a scanner the "Canon CanoScan LiDE 220" .
I get this scanner after a month of testing not stable / operational.
I keep getting the following error message :
and also the error 2, 156, 182
Configuration:
A. Mobo ASUS X99-A > with the latest Bios Level
B. Windows 7 64-Bit
C. When connected to a USB 2.0 or 3.0 does not matter.
D. Scan Driver is the
http://www.canon.nl/support/consumer_products/products/scanners/lide_series/canoscan_lide_220.aspx
CanoScan LiDE 220 Scanner Driver v. 1.01 (Windows 8.1 / 8.1 x64 / 8/8 x64 / 7/7 x64 / Vista / Vista64 / XP)
File version: 1:01
Release date: April 24, 2015
E. Quick Menu v 2.5.0 (Windows 8.1 / 8.1 x64 / 8/8 x64 / 7/7 x64 / Vista / Vista64 / XP) File version: . 2.5.0 " is used.
Please help me, It's very frustrating when you buy new stuff and it all turns out not to work.
Regards,
Rob Blankestijn

I am also getting a similar error, except mine is "Code:2,156,182"
If anyone is also getting these errors or if someone on Canon tech support could rectify this, I would really appreciate it.

Error message popping up over and over for no reason

I keep getting an error message that says my USB has been disabled because it was drawing too much power. This happened the first time when nothing was in the USB port and it happens over and over even when my computer is plugged in and not using and USB ports. Sometimes when I turn my computer on there are 3-4 messages all saying that same thing on the screen. I tried restarted and turning off for a while and turning back on but it's still doing it over a week later! Help!

Try Resetting the System Management Controller (SMC)
Follow the Steps here
http://support.apple.com/kb/HT3964

Cannot communicate with scanner

I have just purchased a new HP Envy k250na notebook and I am having major problems trying to connect to my HP Envy 120 ll in one printer, I can connect and print wirelessly without any problems but when trying to scan from my notebook I get a message stating "scanner communication cannot be established" etc.
I have performed all the reconnection procedures, ie power off, disconnect power lead to printer then restart etc but without any luck, I have even spent nearly 2 hours on the "chat" service where a technician took control over my laptop and after over an hour trying this and that said that there "could be a problem with my notebooks operating system and that I should do a full reset",
5 hours later, having done a full reset still no improvement,
Prior to purchasing my HP Notebook I had a Samsung notebook running Windows 8.1 64bit, and never had any communication problems whatsoever, scanning and printing easily.
I have tried downloading and installing hardware and software updates but this does not help.
When going into HP Print and Scan Doctor after running the tests I am told that under "Driver Check" "The scan driver is unable to communicate with the product" I follow all the instructions but still no better, when trying to download the updates using HP Device Updater I get the message "The HP Device Upgrade cannot continue".
I would have thought that trying to connect a HP notebook to a HP printer would be straight forward unless there is a major problem with my notebook.
Any help would be greatly appreciated.
Many thanks,
Stephan.

Hi @stpauli,
Welcome to the HP Forums!
I am sorry to hear that you are having trouble connecting your HP Envy 120 Scanner to your Windows 8.1 Notebook. But, I am happy to help!
To verify the printer's hardware is functioning properly, are you able to make copies with your printer?
By any chance, do you have another computer that you can try installing the printer on? Just so we can make sure if the issue is with the computer, or the printer.
In the meantime, I can suggest to try and go through this guide, HP ENVY 120 e-All-in-One Printer Series - A 'Computer Not Found' or 'Connection Error' Message Displ....
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Tecra P11 cannot communicate with scanner

I replaced my old Tecra A3 with a P11 6months ago. For nearly all this time it has been a lottery if the P11 would communicate with the scanner function (printing was fine) of my Canon MP170 printer/scanner. The only reliable way I had was to system restore back to the purchase date -> do the scanning -> undo system restore. What a pain!
That printer was showing it's age so I've bought a new Epson. Same problem, the computer can talk with it to print but can't communicate to scan. I've changed USB cables and ports, done everything Epson has suggested but to no avail. Epson's last advice to me was 'it must be a computer issue'.
Anyone else had a similar experience? More importantly, did you solve the problem? I've no desire to go back to the system restore merrygoround.

Hello
It is really strange and the whole story is illogic for me.
How it can work with factory settings but later not? What happen meanwhile?
Last month I bought big HP device with printing, scanning and coping function. I use it with my Tecra A11. The whole configuration was finished in 10 minutes. Ive tested functionality with USB cable and also using WLAN connection. No problem at all.
In my opinion most important thing is preinstalled software that you get from the manufacturer.
If Epson think it must be computer have you asked what it can be. I mean they should have enough experience with own product and they have tested software that they offer.
Unfortunately I cannot help you with this but I will follow this thread to see what the problem was.
If you will be able to find a solution please let us know.
Good luck.

OS X 10.4.11 Unable to print photos. Error message, "There are no themes located. Until at one theme is istalled this cannot be carried out" Please advise. Thanks

OS X 10.4.1 Unable to print photos. Error message appears, " There were no themes located. Until at least one theme is installed this cannot be carried out." please advise.

Check out OT's post in this thread:
http://discussions.apple.com/thread.jspa?messageID=6394288&#6394288
Also, note his comments here:
http://discussions.apple.com/thread.jspa?messageID=6998840&#6998840
> Look in your User/Library/Application Support/iPhoto folder for a Themes folder. If you find it there move it to the HD/Library/Application Support/iPhoto folder and reboot. Then try iPhoto again. That may save you having to go thru the reinstallation.
Regards
TD

Editable ALV - how to throw an error message for a specific line & field

Hi all,
I've implemented an editable ALV and also the ON_DATA_CHECK event to check the values, entered in the ALV. So this works fine and I can check the values.
But now, I want to throw an error message corresponding to the field in the ALV, where the error occured.
How can I throw this error message corresponding to a specific line/field in the ALV?
I was using REPORT_ATTRIBUTE_ERROR_MESSAGE and REPORT_ELEMENT_ERROR_MESSAGE but without success.
I'm also using a loop over the "CHANGES" in the ALV and within this loop, I use
elem_alv = node_alv->get_element( index = <change>-element_index )
to get the element for the message.
CALL METHOD lo_message_manager->REPORT_ELEMENT_ERROR_MESSAGE
EXPORTING
    MESSAGE_TEXT              = 'my message'
    ELEMENT                   = elem_alv
*    ATTRIBUTES                =
*    PARAMS                    =
*    MSG_USER_DATA             =
*    IS_PERMANENT              = ABAP_FALSE
*    SCOPE_PERMANENT_MSG       = CO_MSG_SCOPE_CTXT_ELEMENT
*    MSG_INDEX                 =
*    CANCEL_NAVIGATION         =
*    IS_VALIDATION_INDEPENDENT = ABAP_FALSE.
2.) is it right, that for an editable ALV, I can't use the WDDOBEFOREACTION to do the checks?
If I try to use this, I can't get the values of my ALV table to check it.
Thanks,
Andreas

Hi Andreas,
I have tried to replicate your problem and I am getting the desired output. I have a row by name TEMP_NEW in my ALV and I want to throw an error message whenever the user enters a value of 4 for that particular field. Please find my coding as below. The important thing is where we perform the actual comparison between the r_value and 4. r_value is defined in SALV_WD_S_TABLE_MOD_CELL as reference to type DATA. So suppose the user enters a value of say 3 in the TEMP_NEW field of the ALV then r_value would contain 3 but if you observe its type in debugging mode it would be as TYPE REF TO I and not TYPE I. So you cannot directly say something like:
"if ls_modified_cells-r_value = 3" as this would lead to a syntax error. Define a field-symbol say <temp> and then use it to get the actual value into it by saying like:
ASSIGN ls_modified_cells-r_value->* TO <temp>.
Then you can use this <temp> for comparison in your IF statement like:
IF <temp> = 3.
Find the entire coding as below:
METHOD check_data.
DATA: lr_node TYPE REF TO if_wd_context_node,
        lr_element TYPE REF TO if_wd_context_element,
        ls_modified_cells TYPE salv_wd_s_table_mod_cell.
FIELD-SYMBOLS <temp> TYPE data.
" get message manager
DATA lo_api_controller     TYPE REF TO if_wd_controller.
DATA lo_message_manager    TYPE REF TO if_wd_message_manager.
lo_api_controller ?= wd_this->wd_get_api( ).
CALL METHOD lo_api_controller->get_message_manager
    RECEIVING
      message_manager = lo_message_manager.
lr_node = wd_context->get_child_node( name = 'NODE' ).
LOOP AT r_param->t_modified_cells INTO ls_modified_cells.
    lr_element = lr_node->get_element( index = ls_modified_cells-index ).
    IF ls_modified_cells-attribute = 'TEMP_NEW'.
" Get the value extracted into the field symbol from the reference variable
      ASSIGN ls_modified_cells-r_value->* TO <temp>.
" Use the value present in this field-symbol for your comparison
      IF <temp> = 4.
" report message
        CALL METHOD lo_message_manager->report_attribute_error_message
          EXPORTING
            message_text   = 'Sample message text'
            element        = lr_element
            attribute_name = ls_modified_cells-attribute.
      ENDIF.
    ENDIF.
ENDLOOP.
ENDMETHOD.
Hope this helps resolve your problem.
Regards,
Uday

M1319F Scan error message " cannot communicate with the scanner"

I have a HP M1319F which was able to print/scan/fax. Recently the fax function has ceased. I have ordered a fax board which will hopefully resolve that problem. Now it does not scan as well. I get the error message " cannot communicate with the scanner" . unistalled and resinstalled the software but to now avail

I have a HP M1319F which was able to print/scan/fax. Recently the fax function has ceased. I have ordered a fax board which will hopefully resolve that problem. Now it does not scan as well. I get the error message " cannot communicate with the scanner" . unistalled and resinstalled the software but to now avail

MG3250 Printer throws up error message - Scangear cannot communicate with scanner for these reasons

Similar Messages

Maybe you are looking for