MGCP FAX port not receiving incoming faxes
Hi Gurus'
I have a client and they have set up an FXS port with MGCP for their fax machine on VG 224 gateway. T 38 fax relay is enabled on the gateway page.
They can send the fax to any number on PSTN and if a phone is attached to that port it can make and receive calls to and from PSTN. The fax machine cannot receive the incoming faxes but if you call that number from PSTN you can hear the fax tone. They have a SIP provider for the PSTN calls.
Any thoughts on this would be helpful.
Thanks,
Asad Hanif
hello - I have moved your conversation from an obscure community to a more trafficked one, hopefully one of our experts will pick your discussion up to answer.
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Hello,
I have OfficeJet J6400 all in one in my office. I'm not receiving faxes from anywhere-- companies, from my home. Strangely, the only fax I receive is the Fax Test reply from HP when I do the 877-HP-FAXME test.
I've tried the setup in all ways.... placing wires n all different places between printer and phone jack and DSL router. I do NOT have Fax cable wire connected between printer and laptop. Just want to work with phone line jack and DSL. However, the printer is able to print from laptop due to "wireless" connection.
I've also tried unplugging and replugging printer ast main electric plug to wall. And have unplugged and replugged all connection wires between printer to wall jack and router(if any), in an effort to make sure all connections are firm.
By the way, this printer works great otherwise.
Anything else to try here? Help.
THanks.Hello and thank you for your kind reply. That article is very good and comprehensive. I recommend it to anyone with a problem with their printer.
I was going to post later, but mysteriously I fiddled around more with printer today. And one strange thing I came upon was that in the "Devices and Printers" file, the Officejet J6480 was showing twice. The first one was simply called "HP Officejet J6400 series". And then there was a second (installation?) icon called "HP Officejet J6400series (Copy 1)". And of course, there were the icons for each for "fax".
So, I deleted the "(Copy 1)" icons only.
I should have done a fax test right then to know if that was the problem.
But I also tried once again to change attachment of the phone wire. It has been between phone and wall jack. (and in a splitter plugged into a DSL filter!) I changed it to plugging into Ext-2 line in Printer (and leaving other end in Phone). And I left the wire that is attached to wall jack (just in DSL filter now) and printer "Line 1".
I did a HP faxme test and it worked. And I called my phone to check if it answers to phone's internal answer machine, and it did. This is new. I have tried this arrangement before and these functions didn't work. I do need to try a fax from another fax machine for the real test. In past, the HPTest would work but an external fax from a company or my home would not get through to this office fax/printer. ??
If it all works, It is possible that removing the "Copy1" installation from Device page helped.
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When I call the fax number, if I touch the screen it will wake up immediately to receive the fax.
Printing from the computer while in sleep mode works fine.
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Thank you,Hi Willia,
Welcome to the HP Support Forums! I see when your HP Officejet Pro 8625 enters sleep mode, you are unable to receive any incoming faxes. The senders will receive a 'no answer' error. I understand your printer will wake up from sleep mode if you send a print job.
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HP Officejet Pro 8620/8625 Firmware Update
Are you now able to receive incoming faxes when the OJ 8625 is in sleep mode? If not, I would like you to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
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Does not send incoming faxes to emails
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Welcome to the HP Support forums. I understand that you would like to confirm that you’ve set up the digital fax feature of your Officejet 8600 Plus printer.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
HP LAser Jet Pro MFP M127fw not Receiving Auto FAX
I Own two HP All-in-Ones. First is an Officejet 7500A and second is an HP LaserJet Pro MFP M127fw. I hooked my Phone line to the 7500 and was able to send and receive FAX's, but no matter what I did (Including setting it to Automatically Receive FAXes), it would only receive faxes if I Manually hit the "Accept FAX" notification when the FAX Line rings. IThis means I have to make a mad Dash to the Office anytime the FAX Line Rings.... So, I purchased a new All-In-One (HP LaserJet Pro MFP M127fw) hoping it would solve the problem. Once again, I set it to Auto Receive and it will only Manually Receive. The Mad dash Continues... Some Notes:Yes, the phone line is set up in the correct plug-in.Yes, it will receive FAXes, but only if i Manually receiveYes, I have the FAX in AUTOMATICALLY RECEIVE ModeYes, it is set to receive in One Ring Help please
I Own two HP All-in-Ones. First is an Officejet 7500A and second is an HP LaserJet Pro MFP M127fw. I hooked my Phone line to the 7500 and was able to send and receive FAX's, but no matter what I did (Including setting it to Automatically Receive FAXes), it would only receive faxes if I Manually hit the "Accept FAX" notification when the FAX Line rings. IThis means I have to make a mad Dash to the Office anytime the FAX Line Rings.... So, I purchased a new All-In-One (HP LaserJet Pro MFP M127fw) hoping it would solve the problem. Once again, I set it to Auto Receive and it will only Manually Receive. The Mad dash Continues... Some Notes:Yes, the phone line is set up in the correct plug-in.Yes, it will receive FAXes, but only if i Manually receiveYes, I have the FAX in AUTOMATICALLY RECEIVE ModeYes, it is set to receive in One Ring Help please
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Tiger won't receive faxes. Just never picks up the phone. It's a mac mini with apple usb modem. It's set up correctly, deleted and readded fax spool, repaired permissions, went and set up the lock folder that wasn't there per Panter fax fix. Nothing. Anything to do besides try a new modem?
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efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Jan 30 2006 10:49:12
efax: Fri May 26 10:09:56 2006 Warning: local ID (030-26078278) has non-standard characters
efax: 09:56 argv[0]=efax
efax: 09:56 argv[1]=-v
efax: 09:56 argv[2]=
efax: 09:56 argv[3]=-v
efax: 09:56 argv[4]=chewmainrxtf
efax: 09:56 argv[5]=-d/dev/tty.modem
efax: 09:56 argv[6]=-iZ
efax: 09:56 argv[7]=-i&FE0&D2S7=120
efax: 09:56 argv[8]=-i&C0
efax: 09:56 argv[9]=-iM1L0
efax: 09:56 argv[10]=-o1
efax: 09:56 argv[11]=-l
efax: 09:56 argv[12]=030-26078278
efax: 09:56 argv[13]=-kZ
efax: 09:56 argv[14]=-g
efax: 09:56 argv[15]=
efax: 09:56 argv[16]=-e
efax: 09:56 argv[17]=
efax: 09:56 argv[18]=-jS0=1
efax: 09:56 argv[19]=-w
efax: 09:56 argv[20]=-s
efax: 09:56 argv[21]=-r
efax: 09:56 argv[22]=%m%d%H%M%S
efax: 10:05 opened /dev/tty.modem
efax: 10:06 command "Q0V1"
efax: 10:06 waiting 2.0 s
efax: 10:06 .064 [ATQ0V1<CR><CR><LF>]
efax: 10:06 .064 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "Z"
efax: 10:06 waiting 5.0 s
efax: 10:06 .166 [ATZ<CR><CR><LF>]
efax: 10:06 .166 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "&FE0&D2S7=120"
efax: 10:06 waiting 5.0 s
efax: 10:06 .269 [AT&FE0&D2S7=120<CR><CR><LF>]
efax: 10:06 .269 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "&C0"
efax: 10:06 waiting 5.0 s
efax: 10:06 .371 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "M1L0"
efax: 10:06 waiting 5.0 s
efax: 10:06 .474 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "E0"
efax: 10:06 waiting 5.0 s
efax: 10:06 .577 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "I3"
efax: 10:06 waiting 5.0 s
efax: 10:06 .679 [<CR><LF>2.6.3<CR><LF>]
efax: 10:06 .679 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "+FCLASS=1"
efax: 10:06 waiting 5.0 s
efax: 10:06 .782 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 using 2.6.3 in class 1
efax: 10:06 command "+FRM=?"
efax: 10:06 waiting 5.0 s
efax: 10:06 .884 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 10:06 .884 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "+FAR=1"
efax: 10:06 waiting 5.0 s
efax: 10:06 .987 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:07 command "S0=1"
efax: 10:07 waiting 5.0 s
efax: 10:07 .089 [<CR><LF>OK<CR><LF>]
efax: 10:07 response "OK"
efax: 10:07 waiting for activity
efax: Fri May 26 10:24:46 2006 activity detected
efax: 24:46 waiting 120.0 s
efax: 24:46 .658 [<CR><LF>RING<CR><LF>]
efax: 24:46 waiting 120.0 s
efax: 24:52 .983 [<CR><LF>RING<CR><LF>]
efax: 24:53 waiting 120.0 s
efax: 24:56 .431 [<CR><LF>CONNECT<CR><LF>]
efax: 24:56 response "CONNECT"
efax: 24:56 fax call answered
efax: 24:56 sent 23 bytes:
efax: 24:56 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 24:56 04 04 04 04 04 04 04
efax: 24:56 sent CSI - answering ID
efax: 24:56 waiting 13.6 s
efax: 24:57 .463 [<CR><LF>CONNECT<CR><LF>]
efax: 24:57 response "CONNECT"
efax: 24:57 sent 6 bytes: ff c8 01 00 76 1e
efax: 24:57 sent DIS - answering capabilities
efax: 24:57 waiting 13.6 s
efax: 24:58 .543 [<CR><LF>OK<CR><LF>]
efax: 24:58 response "OK"
efax: 24:58 command "+FRH=3"
efax: 24:58 waiting 3.0 s
efax: 25:01 waiting 2.0 s
efax: 25:03 Warning: timed out after waiting
efax: 25:03 command "+FTH=3"
efax: 25:03 waiting 3.1 s
efax: 25:03 .955 [<CR><LF>CONNECT<CR><LF>]
efax: 25:03 response "CONNECT"
efax: 25:03 sent 23 bytes:
efax: 25:03 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:03 04 04 04 04 04 04 04
efax: 25:03 sent CSI - answering ID
efax: 25:03 waiting 13.6 s
efax: 25:04 .987 [<CR><LF>CONNECT<CR><LF>]
efax: 25:04 response "CONNECT"
efax: 25:04 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:04 sent DIS - answering capabilities
efax: 25:04 waiting 13.6 s
efax: 25:06 .069 [<CR><LF>OK<CR><LF>]
efax: 25:06 response "OK"
efax: 25:06 command "+FRH=3"
efax: 25:06 waiting 3.0 s
efax: 25:09 waiting 2.0 s
efax: 25:11 Warning: timed out after waiting
efax: 25:11 command "+FTH=3"
efax: 25:11 waiting 3.1 s
efax: 25:11 .481 [<CR><LF>CONNECT<CR><LF>]
efax: 25:11 response "CONNECT"
efax: 25:11 sent 23 bytes:
efax: 25:11 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:11 04 04 04 04 04 04 04
efax: 25:11 sent CSI - answering ID
efax: 25:11 waiting 13.6 s
efax: 25:12 .514 [<CR><LF>CONNECT<CR><LF>]
efax: 25:12 response "CONNECT"
efax: 25:12 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:12 sent DIS - answering capabilities
efax: 25:12 waiting 13.6 s
efax: 25:13 .593 [<CR><LF>OK<CR><LF>]
efax: 25:13 response "OK"
efax: 25:13 command "+FRH=3"
efax: 25:13 waiting 3.0 s
efax: 25:16 waiting 2.0 s
efax: 25:18 Warning: timed out after waiting
efax: 25:18 command "+FTH=3"
efax: 25:18 waiting 3.1 s
efax: 25:19 .005 [<CR><LF>CONNECT<CR><LF>]
efax: 25:19 response "CONNECT"
efax: 25:19 sent 23 bytes:
efax: 25:19 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:19 04 04 04 04 04 04 04
efax: 25:19 sent CSI - answering ID
efax: 25:19 waiting 13.6 s
efax: 25:20 .037 [<CR><LF>CONNECT<CR><LF>]
efax: 25:20 response "CONNECT"
efax: 25:20 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:20 sent DIS - answering capabilities
efax: 25:20 waiting 13.6 s
efax: 25:21 .118 [<CR><LF>OK<CR><LF>]
efax: 25:21 response "OK"
efax: 25:21 command "+FRH=3"
efax: 25:21 waiting 3.0 s
efax: 25:24 waiting 2.0 s
efax: 25:26 Warning: timed out after waiting
efax: 25:26 command "+FTH=3"
efax: 25:26 waiting 3.1 s
efax: 25:26 .530 [<CR><LF>CONNECT<CR><LF>]
efax: 25:26 response "CONNECT"
efax: 25:26 sent 23 bytes:
efax: 25:26 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:26 04 04 04 04 04 04 04
efax: 25:26 sent CSI - answering ID
efax: 25:26 waiting 13.6 s
efax: 25:27 .562 [<CR><LF>CONNECT<CR><LF>]
efax: 25:27 response "CONNECT"
efax: 25:27 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:27 sent DIS - answering capabilities
efax: 25:27 waiting 13.6 s
efax: 25:28 .641 [<CR><LF>OK<CR><LF>]
efax: 25:28 response "OK"
efax: 25:28 command "+FRH=3"
efax: 25:28 waiting 3.0 s
efax: 25:31 waiting 2.0 s
efax: 25:35 Warning: timed out after waiting
efax: 25:35 Error: no command/response from remote
efax: 25:35 command "+FTH=3"
efax: 25:35 waiting 3.1 s
efax: 25:35 .512 [<CR><LF>CONNECT<CR><LF>]
efax: 25:35 response "CONNECT"
efax: 25:35 sent 3 bytes: ff c8 5f
efax: 25:35 sent DCN - disconnect
efax: 25:35 waiting 13.6 s
efax: 25:36 .797 [<CR><LF>OK<CR><LF>]
efax: 25:36 response "OK"
efax: 25:36 command "H"
efax: 25:36 waiting 5.0 s
efax: 25:37 .609 [<CR><LF>OK<CR><LF>]
efax: 25:37 response "OK"
efax: 25:37 command "Q0V1"
efax: 25:37 waiting 2.0 s
efax: 25:37 .723 [<CR><LF>OK<CR><LF>]
efax: 25:37 response "OK"
efax: 25:37 command "Z"
efax: 25:37 waiting 5.0 s
efax: 25:37 .826 [<CR><LF>OK<CR><LF>]
efax: 25:37 response "OK"
efax: 25:38 done, returning 3 (invalid modem response)
Could anyone reconstruct useful hints out of this protocol? -
Sent faxes are not saved in "Faxes" folder
Does anyone know where the "sent" faxes are stored? They are not in the "Faxes" folder under "users". In fax prefs, the "Save" box is checked but dimmed. Does this save only received faxes? How can I save "sent" faxes so I can see cover sheet messages?
Does anyone know where the "sent" faxes are stored?
Nowhere.
They are not in the "Faxes" folder under "users".
Correct.
In fax prefs, the "Save" box is checked but dimmed.
That's because you must have at least one of the three options checked. The Print & Fax preference panel won't let you uncheck all of them. As soon as you check another option, you'll be able to uncheck any of them -- but not all.
Does this save only received faxes?
Yep.
How can I save "sent" faxes
so I can see cover sheet messages?
After choosing File > Print > Fax PDF... and filling in all the fields, click the Preview button located at the bottom left. In Preview choose File > Save As... and there you go...
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IPhone 5s is not receiving incoming calls
Hi everyone,
I am having problems with receiving incoming calls after I got the 5s. Sometimes, it didn't even ring, just went straight to voice mail even though the signal was strong. Sometimes they have to call me up to 8 - 10 times for the phone to ring once and the other calls will appear as missed calls. Does anyone experience the same problem with the 5s? Should I bring it to the apple store for them to take a look?
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My iPhone 5s does not ring when receiving incoming calls yet I have signal, do not disturb is off and I receive texts or voicemails notifying me of a missed call which I can return immediately. What is going on? How can I fix this?
Yes the ringtone works. I know you are trying to help however I am fairly tech savvy and have eliminated all basic user defined settings that could cause the issue. The issue is not that there is no sound the issue is that there is no call incoming notification at all. The call does not connect to my Boone to even make it ring and display as a missed call
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Phone does not receive incoming calls
Please help. Verizon can't seem to. My phone does not receive 90% of its incoming calls or messages. I have been told to delete all of my messages and call logs- no use. I have tried removing the battery and resetting the phone. I did make sure the phone was not in "do not disturb" mood- it is not. People who call me say that it doesn't ring, just goes straight to voice mail even though the phone is on. Very frustrating problem as my 6 year old phone before seemed to give me better service. I feel like a child who is only allowed to make outgoing calls! Please help. All suggestions are welcome. Thank you.
Check the Call Forwarding section. There are two options to select. One says Forward All Calls and the other says Forward Unanswered Calls. Make sure Forward All Calls is not selected. That would cause all calls to go to the number specified which may be your voicemail. To get there from the home screen click the Phone icon > push the option button (left of the trackball) > click options > click Call Forwarding.
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After upgrading to Lion from Snow Leopard, mail server does not receive incoming email
After upgrading my server last night [2011.07.20] from Snow Leopard to Lion, my mail server settings went belly up. After toying around with the server, its certificates and what-not, I was able to get it running, but it is no longer receiving any emails [neither internally nor from Gmail, Yahoo, etc.].
I can send emails via SMTP just fine [using SSL] to external email accounts [and it doesn't complain when I address an email to an internal email account, but I can't verify that it's sending it to the internal email account because it won't receive!].
The Connection Doctor says that it is indeed connecting properly to the server [incoming = IMAP, outgoing = SMTP], so there is communication between Mail 5.0 [and also Thunderbird as well] and the mail server. The problem appears to be the mail server not receiving any emails - from internal or external addresses.
Anyone else having this problem or know of a fix for it?
Thanks!Did you find a solution to this issue? My mail server is doing the same thing. I've tried six migrations now, and have a couple of tickets open, but they all have issues. I have worked around all of them except the mail server problem.
I did some more digging; the problem appears to be that on a migrated server, it leaves all of your mail store in the old location, doesn't move it, and then doesn't appear to upgrade spam-assassin properly. The net effect is that the mail server gets the SMTP communication, tries to pass the message into spam assassin, and then it goes south.
I see errors like this littered in the logs:
Jul 31 13:53:10 mail org.amavis.amavisd[5927]: bayes: cannot open bayes databases /var/amavis/.spamassassin/bayes_* R/O: tie failed:
Jul 31 13:53:10 mail org.amavis.amavisd[5927]: bayes: cannot open bayes databases /var/amavis/.spamassassin/bayes_* R/O: tie failed: No such file or directory
Do you see anything similar? -
I have a google apps account, where google is the mail server for my domain. I get email at my domain name through gmail.
I set up my iphone to sync with this account, and my incoming and outgoing mail settings are the same setting as on my home computer. My iPhone is not receiving any incoming mail but i am able to mail out. How do i fix this?i understood where u were going with that question. i just logged onto my google apps account and changed my settings to "keep a copy in my inbox" is that what i should do? i then sent a test email from my home computer to my email address... and got it on my iPhone
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Not receiving incoming mail, but can send mail...Please Help!!
Hi there,
For the past 3 days, I have been able to send mail from my "mail" but not receive any new mail. I know I am getting mail, since it appears when i go to my gmail account, though after several attempts to change settings and such, I still cannot receive any new mail. Weirdly enough, I received some mail from 2004 on my mailbox, but nothing new.
I have changed internet modems, and different wireless locations, nothing!
Please please, any suggestions, would be much appreciated.
Thanks,
KarenSo I am having this problem too! I am receiving my mail just fine on my older G3 running OS X 10.4.11
It appears that the last mail I have in my box on this newer computer is from Friday around 2 pm. I am also a Cox customer, but because I am receiving it on the older computer--I don't see how it could be on their end. Any ideas--please post. Of course support is closed today!
Becky
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Please answer, if i buy an iPad and a newer one comes out.
Say i were to buy the new iPad, and next year a newer iPad comes out. could i return my previous iPad and get the newer one? or what would happen? Please answer!
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I downloaded the mountain lion from the app store and it downloaded. When i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space! HELP and i cannot return to my desktop wit