MGCP FAX port not receiving incoming faxes

Hi Gurus'
I have a client and they have set up an FXS port with MGCP for their fax machine on VG 224 gateway. T 38 fax relay is enabled on the gateway page.
They can send the fax to any number on PSTN and if a phone is attached to that port it can make and receive calls to and from PSTN. The fax machine cannot receive the incoming faxes but if you call that number from PSTN you can hear the fax tone. They have a SIP provider for the PSTN calls.
Any thoughts on this would be helpful.
Thanks,
Asad Hanif

hello - I have moved your conversation from an obscure community to a more trafficked one, hopefully one of our experts will pick your discussion up to answer.

Similar Messages

  • OfficeJet all-in-one J6400 Not receiving incoming FAX

    Hello,
    I have OfficeJet J6400 all in one in my office.   I'm not receiving faxes from anywhere-- companies, from my home.   Strangely, the only fax I receive is the Fax Test reply  from HP when I do the 877-HP-FAXME test.
    I've tried the setup in all ways.... placing wires n all different places between printer and phone jack and DSL router.  I do NOT have Fax cable wire  connected between printer and laptop.  Just want to work with phone line jack and DSL.  However, the printer is able to print from laptop due to "wireless" connection.
    I've also tried unplugging and replugging printer ast main electric plug to wall.  And have unplugged and replugged all connection wires between printer to wall jack and router(if any), in an effort to make sure all connections are firm.
    By the way, this printer works great otherwise.
    Anything else to try here?  Help.
    THanks.

    Hello and thank you for your kind reply.   That article is very good and comprehensive.  I recommend it to anyone with a problem with their printer.
    I was going to post later, but mysteriously I fiddled around more with printer today.  And one strange thing I came upon was that in the "Devices and Printers" file,  the Officejet J6480 was  showing twice.   The first one was simply called "HP Officejet J6400 series".  And then  there was a second (installation?) icon called "HP Officejet J6400series (Copy 1)".  And of course, there were the icons for each for "fax".
    So, I deleted the "(Copy 1)" icons only.
    I should have done a fax test right then to know if that was the problem.
    But I also tried once again to change attachment of the phone wire.  It has been between phone and wall jack. (and in a splitter plugged into a DSL filter!)    I changed it to plugging into Ext-2 line in Printer (and leaving other end in Phone).  And I left the wire that is attached to wall jack (just in DSL filter now) and printer "Line 1".
    I did a HP faxme test and it worked.  And I called my phone to check if it answers to phone's internal answer machine, and it did.   This is new.  I have tried this arrangement before and these functions didn't work.  I do need to try a fax from another fax machine for the real test.  In past,  the HPTest would work but an external fax from a company or my home would not get through to this office fax/printer.  ??
    If it all works, It is possible that removing the "Copy1" installation from Device page helped.
    Who knows, but the phone and answer machine are working so far, which is an achievement.
    I will report on a real Fax test done from elsewhere.
    to follow.
    Thank you again!

  • HP Officejet Pro 8625 - Will not acknowledge incoming fax while in sleep mode

    HP Officejet Pro 8625 - Will not acknowledge incoming fax while in sleep mode. The sender receives an error "no answer".
    When I call the fax number, if I touch the screen it will wake up immediately to receive the fax.
    Printing from the computer while in sleep mode works fine.
    Please advise.  Im missing important faxes and can only set sleep mode to a maximum of 15 mins, so I have an alarm set to touch my machine every 15 mins. sigh...
    Thank you,

    Hi Willia,
    Welcome to the HP Support Forums! I see when your HP Officejet Pro 8625 enters sleep mode, you are unable to receive any incoming faxes. The senders will receive a 'no answer' error. I understand your printer will wake up from sleep mode if you send a print job.
    First let's go ahead and make sure the OJ 8625 is plugged directly into a wall outlet, using a power bar or surge protector can cause the printer to lose basic functionality over time. To get a better understanding take a look here: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    Now, I would like you to update your printers Firmware, click on the link below and follow the on screen instructions:
    HP Officejet Pro 8620/8625 Firmware Update
    Are you now able to receive incoming faxes when the OJ 8625 is in sleep mode? If not, I would like you to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    I hope this helps!
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • My Photosmart C7280 sends faxes, will not receive,

    My Photosmart  C7280 sends faxes, will not receive, Unless I interrupt the the ring,and press menu Thanks

    Hi there,
    need more information on issue:
    is Auto answer ON
    are you using dintintive ring feature on the phone line
    how is the fax setup with TAM conntected?

  • Mac E-Mail Not Receiving Incoming Mail From ATT/Yahoo Mail Server

    Recently "upgraded" to ATT U-verse. My Mac email client (3.6) suddenly not receiving incoming mail from the web-based ATT/Yahoo. Settings-all are correct: Telephone talk with Tier 1 and Tier 2 ATT reps confirmed "unusual" problem, and that the settings (ports, ssl, etc.) are indeed all correct. Tier 2 supervisor referred ticket (F23576784) to the brilliant minds at Yahoo for help. I've heard nothing for five days. Some emails do get received on my client, from (Apple, ATT, for example). Others languish on the web-based mail, with no push to my iMac. Tests of sending myself e-mails continue to confirm problem, with test emails sitting at Yahoo server, no push to my Mac client.
    I am able to send e-mails successfully from client. Interestingly, a couple of incoming e-mails from friends did manage to slip through the lines and arrive in my Mac client a couple of days late. Brave little souls, they're not talking.
    I've tried all sockets, all other settings possible, but no luck. Why is there no straight-forward answer to this proliferating problem? Odd e-mail behaviors? No documented or shared answers by the big outfits to Mac users? Mac mail virtually disabled and useless? Has anyone found a path to resolving the varied but similar problems in this area yet? Thanks in advance for any help offered beyond adjusting preferences over and over and over. That ain't working.
    Stuiee

    Geez, some emails are getting through, most are not forwarded to my client MacMail. They are also marked as read, which could mean that Yahoo is forwarding them somewhere...(?) Can't get ahold of Yahoo, ATT forwards me to Yahoo, Yahoo has no method of emailing real, technical questions, ATT supervisor actually called Apple and there is nothing wrong with the OS or my set up requirements.
    Does anyone know a workaround for setting up smtp requirements? Can't switch email clients at this time, would take a lot of changing existing contact info for bizz.
    At this point all I would like to know is, where is the problem? Why does a server (ATT/Yahoo) send some mail to my account, not send others, and marks all messages on the webmail as read? Thanks for the one response, I do believe the problem is some minor error set at the isp's server software for Macs, but who knows?

  • Does not send incoming faxes to emails

    I have the HP Officejet 8600 Plus   
    First let me say, I am able to scan something to an email and it works fine.  BUT if I am not in the office and a fax comes I need it to send as pdf to my email and it will not do it.
      I set it up correctly, I have all the SMTP settings correct from Time Warner in Austin, TX  SMTP settings are   mail.twc.com    with port 587    After I enter all information and go to save and test, I get a big red X that says it did not setup correctly but does not say what is wrong.    I am familiar with doing this setup, because I also did my Brother MFC-8710dw at home correctly and it works fine.  Same Timewarner settings and all.   Can someone please tell me why it does not allow me to save and test the settings

    Hello reddcannon,
    Welcome to the HP Support forums.  I understand that you would like to confirm that you’ve set up the digital fax feature of your Officejet 8600 Plus printer.
    I’ve included the Setting Up HP Digital Fax to Save Received Faxes to your Computer document.   You can use it as a checklist to ensure that nothing was missed during the setup as it sounds like something was accidentally missed.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP LAser Jet Pro MFP M127fw not Receiving Auto FAX

    I Own two HP All-in-Ones.  First is an Officejet 7500A and second is an HP LaserJet Pro MFP M127fw. I hooked my Phone line to the 7500 and was able to send and receive FAX's, but no matter what I did (Including setting it to Automatically Receive FAXes), it would only receive faxes if I Manually hit the "Accept FAX" notification when the FAX Line rings.  IThis means I have to make a mad Dash to the Office anytime the FAX Line Rings.... So, I purchased a new All-In-One (HP LaserJet Pro MFP M127fw) hoping it would solve the problem.  Once again, I set it to Auto Receive and it will only Manually Receive.  The Mad dash Continues... Some Notes:Yes, the phone line is set up in the correct plug-in.Yes, it will receive FAXes, but only if i Manually receiveYes, I have the FAX in AUTOMATICALLY RECEIVE ModeYes, it is set to receive in One Ring Help please   

    I Own two HP All-in-Ones.  First is an Officejet 7500A and second is an HP LaserJet Pro MFP M127fw. I hooked my Phone line to the 7500 and was able to send and receive FAX's, but no matter what I did (Including setting it to Automatically Receive FAXes), it would only receive faxes if I Manually hit the "Accept FAX" notification when the FAX Line rings.  IThis means I have to make a mad Dash to the Office anytime the FAX Line Rings.... So, I purchased a new All-In-One (HP LaserJet Pro MFP M127fw) hoping it would solve the problem.  Once again, I set it to Auto Receive and it will only Manually Receive.  The Mad dash Continues... Some Notes:Yes, the phone line is set up in the correct plug-in.Yes, it will receive FAXes, but only if i Manually receiveYes, I have the FAX in AUTOMATICALLY RECEIVE ModeYes, it is set to receive in One Ring Help please   

  • Fax Software not Receiving

    Tiger won't receive faxes. Just never picks up the phone. It's a mac mini with apple usb modem. It's set up correctly, deleted and readded fax spool, repaired permissions, went and set up the lock folder that wasn't there per Panter fax fix. Nothing. Anything to do besides try a new modem?

    I`ve also no solution. Modem rings...no connect attempt follows. If I try to manually receive fax, there are some timeouts. It`s not a problem since 10.4.6, it`s a generally Tiger-problem. Sometimes you get a fax using other Software, sometimes not (modem is used-message). Here`s a typical try to receive a fax:
    efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Jan 30 2006 10:49:12
    efax: Fri May 26 10:09:56 2006 Warning: local ID (030-26078278) has non-standard characters
    efax: 09:56 argv[0]=efax
    efax: 09:56 argv[1]=-v
    efax: 09:56 argv[2]=
    efax: 09:56 argv[3]=-v
    efax: 09:56 argv[4]=chewmainrxtf
    efax: 09:56 argv[5]=-d/dev/tty.modem
    efax: 09:56 argv[6]=-iZ
    efax: 09:56 argv[7]=-i&FE0&D2S7=120
    efax: 09:56 argv[8]=-i&C0
    efax: 09:56 argv[9]=-iM1L0
    efax: 09:56 argv[10]=-o1
    efax: 09:56 argv[11]=-l
    efax: 09:56 argv[12]=030-26078278
    efax: 09:56 argv[13]=-kZ
    efax: 09:56 argv[14]=-g
    efax: 09:56 argv[15]=
    efax: 09:56 argv[16]=-e
    efax: 09:56 argv[17]=
    efax: 09:56 argv[18]=-jS0=1
    efax: 09:56 argv[19]=-w
    efax: 09:56 argv[20]=-s
    efax: 09:56 argv[21]=-r
    efax: 09:56 argv[22]=%m%d%H%M%S
    efax: 10:05 opened /dev/tty.modem
    efax: 10:06 command "Q0V1"
    efax: 10:06 waiting 2.0 s
    efax: 10:06 .064 [ATQ0V1<CR><CR><LF>]
    efax: 10:06 .064 [OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "Z"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .166 [ATZ<CR><CR><LF>]
    efax: 10:06 .166 [OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "&FE0&D2S7=120"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .269 [AT&FE0&D2S7=120<CR><CR><LF>]
    efax: 10:06 .269 [OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "&C0"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .371 [<CR><LF>OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "M1L0"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .474 [<CR><LF>OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "E0"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .577 [<CR><LF>OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "I3"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .679 [<CR><LF>2.6.3<CR><LF>]
    efax: 10:06 .679 [OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "+FCLASS=1"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .782 [<CR><LF>OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 using 2.6.3 in class 1
    efax: 10:06 command "+FRM=?"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .884 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
    efax: 10:06 .884 [<CR><LF>OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:06 command "+FAR=1"
    efax: 10:06 waiting 5.0 s
    efax: 10:06 .987 [<CR><LF>OK<CR><LF>]
    efax: 10:06 response "OK"
    efax: 10:07 command "S0=1"
    efax: 10:07 waiting 5.0 s
    efax: 10:07 .089 [<CR><LF>OK<CR><LF>]
    efax: 10:07 response "OK"
    efax: 10:07 waiting for activity
    efax: Fri May 26 10:24:46 2006 activity detected
    efax: 24:46 waiting 120.0 s
    efax: 24:46 .658 [<CR><LF>RING<CR><LF>]
    efax: 24:46 waiting 120.0 s
    efax: 24:52 .983 [<CR><LF>RING<CR><LF>]
    efax: 24:53 waiting 120.0 s
    efax: 24:56 .431 [<CR><LF>CONNECT<CR><LF>]
    efax: 24:56 response "CONNECT"
    efax: 24:56 fax call answered
    efax: 24:56 sent 23 bytes:
    efax: 24:56 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
    efax: 24:56 04 04 04 04 04 04 04
    efax: 24:56 sent CSI - answering ID
    efax: 24:56 waiting 13.6 s
    efax: 24:57 .463 [<CR><LF>CONNECT<CR><LF>]
    efax: 24:57 response "CONNECT"
    efax: 24:57 sent 6 bytes: ff c8 01 00 76 1e
    efax: 24:57 sent DIS - answering capabilities
    efax: 24:57 waiting 13.6 s
    efax: 24:58 .543 [<CR><LF>OK<CR><LF>]
    efax: 24:58 response "OK"
    efax: 24:58 command "+FRH=3"
    efax: 24:58 waiting 3.0 s
    efax: 25:01 waiting 2.0 s
    efax: 25:03 Warning: timed out after waiting
    efax: 25:03 command "+FTH=3"
    efax: 25:03 waiting 3.1 s
    efax: 25:03 .955 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:03 response "CONNECT"
    efax: 25:03 sent 23 bytes:
    efax: 25:03 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
    efax: 25:03 04 04 04 04 04 04 04
    efax: 25:03 sent CSI - answering ID
    efax: 25:03 waiting 13.6 s
    efax: 25:04 .987 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:04 response "CONNECT"
    efax: 25:04 sent 6 bytes: ff c8 01 00 76 1e
    efax: 25:04 sent DIS - answering capabilities
    efax: 25:04 waiting 13.6 s
    efax: 25:06 .069 [<CR><LF>OK<CR><LF>]
    efax: 25:06 response "OK"
    efax: 25:06 command "+FRH=3"
    efax: 25:06 waiting 3.0 s
    efax: 25:09 waiting 2.0 s
    efax: 25:11 Warning: timed out after waiting
    efax: 25:11 command "+FTH=3"
    efax: 25:11 waiting 3.1 s
    efax: 25:11 .481 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:11 response "CONNECT"
    efax: 25:11 sent 23 bytes:
    efax: 25:11 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
    efax: 25:11 04 04 04 04 04 04 04
    efax: 25:11 sent CSI - answering ID
    efax: 25:11 waiting 13.6 s
    efax: 25:12 .514 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:12 response "CONNECT"
    efax: 25:12 sent 6 bytes: ff c8 01 00 76 1e
    efax: 25:12 sent DIS - answering capabilities
    efax: 25:12 waiting 13.6 s
    efax: 25:13 .593 [<CR><LF>OK<CR><LF>]
    efax: 25:13 response "OK"
    efax: 25:13 command "+FRH=3"
    efax: 25:13 waiting 3.0 s
    efax: 25:16 waiting 2.0 s
    efax: 25:18 Warning: timed out after waiting
    efax: 25:18 command "+FTH=3"
    efax: 25:18 waiting 3.1 s
    efax: 25:19 .005 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:19 response "CONNECT"
    efax: 25:19 sent 23 bytes:
    efax: 25:19 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
    efax: 25:19 04 04 04 04 04 04 04
    efax: 25:19 sent CSI - answering ID
    efax: 25:19 waiting 13.6 s
    efax: 25:20 .037 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:20 response "CONNECT"
    efax: 25:20 sent 6 bytes: ff c8 01 00 76 1e
    efax: 25:20 sent DIS - answering capabilities
    efax: 25:20 waiting 13.6 s
    efax: 25:21 .118 [<CR><LF>OK<CR><LF>]
    efax: 25:21 response "OK"
    efax: 25:21 command "+FRH=3"
    efax: 25:21 waiting 3.0 s
    efax: 25:24 waiting 2.0 s
    efax: 25:26 Warning: timed out after waiting
    efax: 25:26 command "+FTH=3"
    efax: 25:26 waiting 3.1 s
    efax: 25:26 .530 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:26 response "CONNECT"
    efax: 25:26 sent 23 bytes:
    efax: 25:26 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
    efax: 25:26 04 04 04 04 04 04 04
    efax: 25:26 sent CSI - answering ID
    efax: 25:26 waiting 13.6 s
    efax: 25:27 .562 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:27 response "CONNECT"
    efax: 25:27 sent 6 bytes: ff c8 01 00 76 1e
    efax: 25:27 sent DIS - answering capabilities
    efax: 25:27 waiting 13.6 s
    efax: 25:28 .641 [<CR><LF>OK<CR><LF>]
    efax: 25:28 response "OK"
    efax: 25:28 command "+FRH=3"
    efax: 25:28 waiting 3.0 s
    efax: 25:31 waiting 2.0 s
    efax: 25:35 Warning: timed out after waiting
    efax: 25:35 Error: no command/response from remote
    efax: 25:35 command "+FTH=3"
    efax: 25:35 waiting 3.1 s
    efax: 25:35 .512 [<CR><LF>CONNECT<CR><LF>]
    efax: 25:35 response "CONNECT"
    efax: 25:35 sent 3 bytes: ff c8 5f
    efax: 25:35 sent DCN - disconnect
    efax: 25:35 waiting 13.6 s
    efax: 25:36 .797 [<CR><LF>OK<CR><LF>]
    efax: 25:36 response "OK"
    efax: 25:36 command "H"
    efax: 25:36 waiting 5.0 s
    efax: 25:37 .609 [<CR><LF>OK<CR><LF>]
    efax: 25:37 response "OK"
    efax: 25:37 command "Q0V1"
    efax: 25:37 waiting 2.0 s
    efax: 25:37 .723 [<CR><LF>OK<CR><LF>]
    efax: 25:37 response "OK"
    efax: 25:37 command "Z"
    efax: 25:37 waiting 5.0 s
    efax: 25:37 .826 [<CR><LF>OK<CR><LF>]
    efax: 25:37 response "OK"
    efax: 25:38 done, returning 3 (invalid modem response)
    Could anyone reconstruct useful hints out of this protocol?

  • Sent faxes are not saved in "Faxes" folder

    Does anyone know where the "sent" faxes are stored? They are not in the "Faxes" folder under "users". In fax prefs, the "Save" box is checked but dimmed. Does this save only received faxes? How can I save "sent" faxes so I can see cover sheet messages?

    Does anyone know where the "sent" faxes are stored?
    Nowhere.
    They are not in the "Faxes" folder under "users".
    Correct.
    In fax prefs, the "Save" box is checked but dimmed.
    That's because you must have at least one of the three options checked. The Print & Fax preference panel won't let you uncheck all of them. As soon as you check another option, you'll be able to uncheck any of them -- but not all.
    Does this save only received faxes?
    Yep.
    How can I save "sent" faxes
    so I can see cover sheet messages?
    After choosing File > Print > Fax PDF... and filling in all the fields, click the Preview button located at the bottom left. In Preview choose File > Save As... and there you go...
    iMac G5 17" (iSight)   Mac OS X (10.4.4)  

  • IPhone 5s is not receiving incoming calls

    Hi everyone,
    I am having problems with receiving incoming calls after I got the 5s. Sometimes, it didn't even ring, just went straight to voice mail even though the signal was strong. Sometimes they have to call me up to 8 - 10 times for the phone to ring once and the other calls will appear as missed calls. Does anyone experience the same problem with the 5s? Should I bring it to the apple store for them to take a look?
    Thanks

    Double check settings - do not disturb - off

  • Why does my iPhone 5s not receive incoming calls

    My iPhone 5s does not ring when receiving incoming calls yet I have signal, do not disturb is off and I receive texts or voicemails notifying me of a missed call which I can return immediately. What is going on? How can I fix this?

    Yes the ringtone works. I know you are trying to help however I am fairly tech savvy and have eliminated all basic user defined settings that could cause the issue. The issue is not that there is no sound the issue is that there is no call incoming notification at all. The call does not connect to my Boone to even make it ring and display as a missed call

  • Phone does not receive incoming calls

    Please help.  Verizon can't seem to.  My phone does not receive 90% of its incoming calls or messages.  I have been told to delete all of my messages and call logs- no use.  I have tried removing the battery and resetting the phone.  I did make sure the phone was not in "do not disturb" mood- it is not.  People who call me say that it doesn't ring, just goes straight to voice mail even though the phone is on.  Very frustrating problem as my 6 year old phone before seemed to give me better service.  I feel like a child who is only allowed to make outgoing calls!  Please help.  All suggestions are welcome.  Thank you.

    Check the Call Forwarding section. There are two options to select. One says Forward All Calls and the other says Forward Unanswered Calls. Make sure Forward All Calls is not selected. That would cause all calls to go to the number specified which may be your voicemail. To get there from the home screen click the Phone icon > push the option button (left of the trackball) > click options > click Call Forwarding.

  • After upgrading to Lion from Snow Leopard, mail server does not receive incoming email

    After upgrading my server last night [2011.07.20] from Snow Leopard to Lion, my mail server settings went belly up.  After toying around with the server, its certificates and what-not, I was able to get it running, but it is no longer receiving any emails [neither internally nor from Gmail, Yahoo, etc.].
    I can send emails via SMTP just fine [using SSL] to external email accounts [and it doesn't complain when I address an email to an internal email account, but I can't verify that it's sending it to the internal email account because it won't receive!].
    The Connection Doctor says that it is indeed connecting properly to the server [incoming = IMAP, outgoing = SMTP], so there is communication between Mail 5.0 [and also Thunderbird as well] and the mail server.  The problem appears to be the mail server not receiving any emails - from internal or external addresses.
    Anyone else having this problem or know of a fix for it?
    Thanks!

    Did you find a solution to this issue?  My mail server is doing the same thing.  I've tried six migrations now, and have a couple of tickets open, but they all have issues.  I have worked around all of them except the mail server problem.
    I did some more digging; the problem appears to be that on a migrated server, it leaves all of your mail store in the old location, doesn't move it, and then doesn't appear to upgrade spam-assassin properly.  The net effect is that the mail server gets the SMTP communication, tries to pass the message into spam assassin, and then it goes south.
    I see errors like this littered in the logs:
    Jul 31 13:53:10 mail org.amavis.amavisd[5927]: bayes: cannot open bayes databases /var/amavis/.spamassassin/bayes_* R/O: tie failed:
    Jul 31 13:53:10 mail org.amavis.amavisd[5927]: bayes: cannot open bayes databases /var/amavis/.spamassassin/bayes_* R/O: tie failed: No such file or directory
    Do you see anything similar?

  • Not receiving incoming mail

    I have a google apps account, where google is the mail server for my domain. I get email at my domain name through gmail.
    I set up my iphone to sync with this account, and my incoming and outgoing mail settings are the same setting as on my home computer. My iPhone is not receiving any incoming mail but i am able to mail out. How do i fix this?

    i understood where u were going with that question. i just logged onto my google apps account and changed my settings to "keep a copy in my inbox" is that what i should do? i then sent a test email from my home computer to my email address... and got it on my iPhone
    THANKS

  • Not receiving incoming mail, but can send mail...Please Help!!

    Hi there,
    For the past 3 days, I have been able to send mail from my "mail" but not receive any new mail. I know I am getting mail, since it appears when i go to my gmail account, though after several attempts to change settings and such, I still cannot receive any new mail. Weirdly enough, I received some mail from 2004 on my mailbox, but nothing new.
    I have changed internet modems, and different wireless locations, nothing!
    Please please, any suggestions, would be much appreciated.
    Thanks,
    Karen

    So I am having this problem too! I am receiving my mail just fine on my older G3 running OS X 10.4.11
    It appears that the last mail I have in my box on this newer computer is from Friday around 2 pm. I am also a Cox customer, but because I am receiving it on the older computer--I don't see how it could be on their end. Any ideas--please post. Of course support is closed today!
    Becky

Maybe you are looking for