Mi computadora no detecta mi iPhone. AYUDA
Actualize mi iPhone 3GS a iOS 6.1 pero ahora mi iTunes ni mi computadora lo detecta!!
http://support.apple.com/kb/TS1591?viewlocale=es_ES
iOS: iTunes para Mac OS X no reconoce el dispositivo
or
http://support.apple.com/kb/TS1538?viewlocale=es_ES
iOS: El dispositivo no se reconoce en iTunes para Windows
Similar Messages
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Mi computadora no detecta mi iPod touch 5g
Hola siempre he usado mis iPods, iPhone y ipads con mi computadora Windows y últimamente mi computadora no detecta ningún dispositivo Apple ni iTunes ni en equipo y no puedo sincronizar nada q puedo hacer?
http://support.apple.com/kb/TS1591?viewlocale=es_ES
iOS: iTunes para Mac OS X no reconoce el dispositivo
or
http://support.apple.com/kb/TS1538?viewlocale=es_ES
iOS: El dispositivo no se reconoce en iTunes para Windows -
HT1386 iTunes will not detect my iPhone(5s) after the most recent update.
Ever since i updated iTunes it will not detect my iPhone, every time i plug it in it asks to trust the computer which I always use to sync my iPhone. Every time i select "trust this computer" and it still won't detect it. PLEASE HELP.
Hello fercho965,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
RalphHi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe -
APPLE/DEVS Read this! Windows 7 CAN'T detect the iPhone 5s but iTunes CAN detect it! WEIRD, huh?!..
just a summary...
i have a iphone 3G which i have been using for a long time and now i got an iphone 5s.. troubleshooting this kind of stuff is not new to me from computers to smartphones.. the internet has a vast majority of information and all you need to do is type in the right "KEYWORD".. i'm that kind of guy that looks for the answer before i try to look on it on my own.. i'm a DIY kind of guy as long as there is an instruction on how to do it..
now, back to the topic..
so i was trying to copy some of my pictures on my iphone 5s to my PC for backup purposes and to see the quality of the images but the portable device doesn't show up unlike my iphone 3G which is f***ing WEIRD.. been tinkering with this over the past 5 days since i have nothing to do and testing the new features of this phone but to no avail.. searched all over the internet but still none..
so last night, i was really determined since i can't sleep and also connected my iphone 3G to my PC while the iphone 5s is connected.. so here is what shows up on my devices and printers and device manager..
i can totally see the pics on my iphone 3G but not on my iphone 5s.. totally amazing.. good job apple!
the picture under devices shows my iphone 3G and the other 2 on unspecified is my iphone 5s.. the iPhone under there is being used as my source of internet since this is tethered so i can have access and post this in here so that APPLE will know how f***ed up their SOFTWARE is is..
so i downloaded itunes a couple of times, and i can't remember how many already, i think 5 times or more and then uninstalled all apple softwares (itunes, apple application support, apple mobile device support and etc as long as there is apple in it) and then reinstalled itunes but still none..
so i went on device manager removed my iphone 3G and the only one that would show there is the Apple Mobile Device USB driver under USB controllers..
and then i uninstalled the driver, looked for the driver myself by just it doesn't show up in here where you are directed to look for the driver and oh im using 64 bit just so everyone knows and i already found out that my system is using the usbaapl64.sys file in windows>system32>drivers..
so last night i installed, reinstalled itunes and then suddenly my drive D: was gone and i received an error or a "!" on my drive and my drive is not being detected.
Error: windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damage. (code 19).
i unstalled the driver in device manager and then scan hardware changes, updated the driver automatically and manually and it is saying that i have the latest hardware but i can't use my DVD drive with the error on it..
so today i searched for that e-fing error and found this http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm
"4. Uninstall Apple iTunes. While that may sound a little drastic, iTunes is the cause of enough Code 19 errors to make it into this troubleshooting.
If removing iTunes works, you might try installing it again from scratch, which doesn't always reintroduce the problem. See How to Properly Reinstall a Software Program for general advice."
so i then uninstalled my itunes, uninstalled my driver and then updated it and "walla!". i can see my DVD drive again. i am using iTunes64Setup v12.0.1.26 just so everyone knows and this setup can detect both my iphones and my iphone 5s is using the latest version which is iOS 8.1.2..
after reinstallation of itunes my DVD drive can be seen and just noticed how APPLE SOFTWARES are so ****** up.. CAUSING A LOT OF TROUBLE AND DAMAGES..
so going back to the topic..
i was able to find a way (AFTER HOW MANY HOURS of TROUBLESHOOTING) on how my iphone 5s was able to detect the portable device or should i say the images on my iphone 5s where the autoplay pops up and everything..
so i went on device manager, uninstalled apple mobile device USB driver, disconnected my iphone 5s, UNLOCKED my iphone 5s, connected it to my PC, clicked on TRUST this PC, on my PC the sound for a USB being connected sounded, and at the bottom right, automatically installed the drivers and then the autoplay popped up with the matching PORTABLE DEVICES on COMPUTER where i can browse the internal storage and the pictures..
so now i opened iTunes and BOOOM!
iTunes doesn't detect my iphone 5s but i can browse on the images on my phone..
so again i went to device manager, uninstalled the driver for apple iphone under portable devices, scanned for hardware changes, updated the driver manually by selecting drive C: so it would automatically find the correct drive..
so now, my iphone can be detected by itunes but not on my COMPUTER.. see how ****** UP this is?!.. JEEEEEEEEEZ!!
Now i finally found the SOLUTION on how to do this and vice versa.. UNTIL APPLE decides to FIX their SOFTWARE/DRIVER issues..
if you want to scan or browse the images on your iphone 5s on your computer all you need to do is do this:
[for those who don't know how to reach this part, here is a GUIDE on how to open this is: click on the device > click on update driver software > browse my computer for driver software > let me pick from a list of device drivers on my computer]
and then you will see the screen below
click on MTP USB Device and then click on Next, after it finishes installing the drivers, your PC will automatically detect a new portable device but in order for you to access the images you need to go back on your phone, unlock it if it lock automatically and then click on "TRUST" and then you can now see the images..
BUT the problem here is that your iPhone can't be detected on iTunes...
now, if you want to go back to where your phone can be detected on itunes, just follow these steps:
click on apple mobile device USB driver, click on Next and then wait for your computer to finish the installation and then you will hear the beeping sound. check your phone, unlock it, then click on "TRUST", and then go to iTunes and you will now see your iPhone there but not on your PC where you can browse for the images..
SEE HOW THIS DRIVERS are so ****** up.. i wish i hadn't started using this ****** UP OS with all the BUGS and GLITCHES.. JEEEZ! and to think, these DEVICES are not CHEAP compared to Android devices on the market.. it's just because of how these people go with the trend that they purchase these kind of stuff and the only thing they use it for is calling or texting.. i, for once use this not for calling or texting but also for the apps that it has like the games, ebooks and etc when im bored..
i HOPE the Apple DEVS read this and find the solution on the drivers which is so ****** UP and so LAME!!
PS: i hope a lot of people who are having the same issue as what i had find this and help them with their concern even though this is not a permanent solution.. it is just a work around for folks that are looking for answers and solution.
Have a Great Day Folks and it is the start of a New Year and want to contribute something even though i don't usually posts my work around.Hi LSGZ,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
- Brenden -
Background: my iphone 3gs was running wonderfully - no issues at all, as normal.
I let the power run down to critical and got the empty battery screen - plugged it in and when it had enuf juice it displayed the cord-to-itunes-of-death-screen...
I had just backed up the previous to icloud so no worries... I just plugged in and thought ok this will just take a second...it completed the restore then said with a glazed amnesic font "Itunes has detected an iPhone in recovery mode, and has never seen or restored this iphone ever before, since this is a stranger iphone, itunes does not trust it and must call the ipolice to check for contraban in its orifices and cavities, you must restore"... kidding of course... but
OMG at home I did the whole restore process no less than 20 times while optimizing and accounting for different variables each time (restoring on a new system with a fresh OS, trying to restore and a mac, restoring then restarting empty cache, restart unistall itunes then restore restart restore, installing an older version of Itunes and restoring. going back to Vista and restoring), and every single time it would complete the check, the update/check, the ios reinstall, and then whatever else and say "complete"... and then no icon menu would appear for the device in itunes so unplug the phone and replug and get the whole "Itunes must render restore aid" message. SO I went to the genuis bar at my local iBoutique thrice - each time the bewildered but very courteous and knowledgable genuis wanted to keep trying ... since I had been on this treadmill for about two weeks I decided each time to respect my fellow appletonians and not suck up genius time... but I really want my old 3gs back... why - I like that it amazes the youth who occaisonal are puzzled by seeing something apple that they don't recognize and in wonder and amazement at its age they learn that even though its no longer invited to iOS family gatherings that it still can call home and ask why Apple waited so long when it was a kid to give it copy-paste ability like all the other kids, then ask for money for the shrink bill.. ... . . ..Soooooooo.... You obviously need to restore the device
It seems that you have tried several options to restore it. What I would do is leave it plugged it and hold down the Home button AND the Power button together till you see the white apple appears. Then let go of the Power button but continue to hold the home button. You should get the message in iTunes again saying that the iPhone needs to be restored. Hit OK then RESTORE.
Hope this helps!! -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
My iTunes and Laptop doesnt detect my iPhone, But it is charging when connected to the Laptop?
Try troubleshooting steps mentioned here: http://support.apple.com/kb/TS1538
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On a windows 7, i finally got the Iphone4 setup so i can copy my pictures off of the phone. Know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?
See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
i started to update my iphone 4, and in the middle of the update, an icon popped up saying that "iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be sued with iTunes."
I really cannot lose the data on my phone. i foolishly did not back up everything ecause there was a previous problem i had with icloud and i needed to delete all of my icloud accounts accept for my contacts.
WHat would i lose if i restored it? and do i need to restore it?
is there another way? if there is, i definetely do not need the update. someone please help me.First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".
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Hi,
I updated my iTunes to version 11.1.4.62, but it does not detect my iPhone 4s any more. I have tried the following ways but still did not work:
Rebooted the computer
Rebooted the iPhone
plugged and unplugged the USB cable multiple times and to various USB ports
Uninstalled and installed the i-Tunes
Signed out the iTunes and signed in again
my USB cable and ports are all ok
my ios version on iPhone is : 7.4.4
my laptop os is windows 8.1 and my processor is: Intel Core i7-3610QM @ 2.30 GHz
I appreciate your help.I find this on another post and tried it. It WORKED. I had to modify to fit my situation but give it a try. Good luck.
Go to Windows 8.1 Control Panel.
Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for Apple IPad)
Right-click, then select properties on the menu list.
Under the "Driver" tab menu, confirm the update driver button is not greyed out. If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
Select "Update Driver".
Select and click "Browse my computer for driver software".
For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Click Next, and let the driver re-install.
iTunes 11.1.4.62 should open automatically if your iphone is connected already. -
ITunes WILL NOT detect my iPhone 4 - Tried everything I can think of!
Hi everyone
I am in desperate need of some help.
I plugged my iPhone into my PC today and iTunes wouldn't detect it, no matter what I tried. All iTunes would do was freeze for 5 or so minutes and then return the error "iTunes cannot read the contents of this iPhone, please restore etc."
I have come across this error before but have gotten around it by restarting iTunes or unplugging and replugging in the iPhone. This time I couldn't get past the error.
So eventually I became frustrated with the fact and decided to restore my iPhone. BIG mistake as once it had restored it needed reactivation and iTunes still would not detect it no matter what I tried.
So I took it to my brothers PC, had him install iTunes (the same version as me, the latest 64bit version) and it had no problem detecting and reactivating the iPhone.
Then the problem became that I had my iPhone activated but my own iTunes would still not detect it so I've lost all my contacts/apps etc. without the possibility of restoring from the last backup.
So my iPhone, in it's current state is if it was just activated, completely empty otherwise.
Oddly enough, Windows has no issue detecting the iPhone with autorun popping up asking me to import photos etc. every time so this leads me to believe there's an underlying issue with iTunes which is weird as I have not changed my iTunes at all in the past week and had no issues syncing etc. a few days ago.
THINGS I'VE TRIED:
- Reinstalling iTunes (numerous times)
- Using different versions of iTunes
- The various different fixes found via Google
- 6 different USB ports
- 4 different USB cables
THINGS I FOUND WEIRD:
- Girlfriends 3GS doesn't get detected in iTunes either but Windows has no issue
- The fact it detected on another PC
Win7 Pro x64 and my rig is pretty high spec so I can't see there being an issue there.
Let me know if there's anything you need to know.
All suggestions welcome and appreciated.I've had this issue before as well. I think it has to do with 64bit Win 7. Most times I would connect my iPhone to it, it would automatically load iTunes, but it would just freeze and do nothing. I've since reinstalled my OS to 32bit and don't seem to have as many problems.
You can try this... seemed to get it connected for me when I had issues. Not sure if this is how you attempted to fix it before, so I'll say it just in case.
Plug iPhone in and let it load iTunes. When it freezes...
Unplug phone, close iTunes. Open windows Services panel, and do the following in this order:
Stop the "iPod Service"
Stop the "Apple Mobile Device" service
Wait a few seconds, then Start the "Apple Mobile Device" service. Leave the other service stopped.
Plug in the iPhone. Hopefully works after this. -
After installing win 8.1 and the latest itunes version iTunes does no longer detect my iPhone.
After installing win 8.1 and the latest itunes version iTunes does no longer detect my iPhone. On my iPhone I now suddenly get the question: Do you trust this computer (after connecting to the usb port)
Try this!
I had the same problem as you an it worked for me.
http://support.apple.com/kb/HT1923 -
I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden -
I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!
You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here.
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