Mi IPhone S4 presenta wifi no disponible

Buenas,
Escribo porque mi equipo modelo Iphone S4 presenta el wifi no disponible, ya reinicie el equipo, reinicie las los ajustes de red, también probé restaurarlo en modo avión y aun no logro que funcione el wifi
Si alguien tiene una solución, muchas gracias por la ayuda que pueda aportar

You need to take it back to the store where you purchased it and see if this possible.
If you can remove your email from your post, that would be helpful This is a public forum.

Similar Messages

  • Want to give the iphone to my wife... several questions

    I bought an iphone about a month ago, just to test it out. My wife has a Sprint phone that she hates, and so I want to give her the iphone, but I have a few questions:
    -Can I transfer her cell number to this phone? The phone number on the iphone is not one we are concerned with keeping for any of our other phones.
    -If I can, I'd like to keep the billing info under my name, as it is now. Can I?
    -I want her to be able to use her computer as the sole docking station. Up until now, it is docking only to my computer. Possible? I know that all info on the iphone presently will go away (contacts, etc).
    Thanks!

    -Can I transfer her cell number to this phone? The phone number on the iphone is not one we are concerned with keeping for any of our other phones.
    Sure but this will require contacting AT&T customer service prior to canceling your Wife's Sprint account. AT&T will handle the porting of your Wife's Sprint phone number to this iPhone while canceling your existing AT&T number. Do not contact Sprint to cancel your Wife's account - AT&T will handle the entire number porting process which will cancel your Wife's Sprint account automatically.
    -If I can, I'd like to keep the billing info under my name, as it is now. Can I?
    Not a problem - AT&T doesn't need to know anything about this - only that you are porting a number from Sprint to this iPhone.
    -I want her to be able to use her computer as the sole docking station. Up until now, it is docking only to my computer. Possible? I know that all info on the iphone presently will go away (contacts, etc).
    Yes - you can erase all data and settings on the iPhone prior to giving this iPhone to your Wife.

  • After upgrading iOS 7 on my iPhone 5, the wifi is not working . It cannot detect any wifi nor am I able to enable wifi under settings. Is there a way for me to fix this?

    After upgrading iOS 7 on my iPhone 5, the wifi is not working . It cannot detect any wifi nor am I able to enable wifi under settings. Is there a way for me to fix this?

    Hi samer almasri,
    If you are having issues with enabling Wifi on your iPhone you may want to try a couple of things to troubleshoot. First of all I would quit all open applications on the phone and try again. See this previous thread for how -
    How do I close apps on my iPhone with iOS 7?
    https://discussions.apple.com/thread/5581063
    Next, I would try restarting the iPhone -
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If the issue is still present, you may want to restore the iPhone as a new device -
    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT4137
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • TS3694 good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me

    good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6

    ISSUE  - can not connect to any WiFi hotspot at all
    Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks  or her Cisco 1500 WiFi in her dorm room.  She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
    The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
    So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
    AT&T and then APPLE tech support first  call 4 hours long
    She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support.   I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
    We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
    Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade  (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download.  Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ?  The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
    So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
    During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source. 
    Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
    Comments (not related to the issue at hand):
    1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
    2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car.  Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space.  What a joke !
    ---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
    But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening.   Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks  or her Cisco 1500 WiFi in her dorm room.  The exact same thing.
    I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
    ---------------------------------------AT&T  tech support second call AT&T said the phone was broken Apple should replace
    So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple.  The net result the exact same thing started happening again no WiFi capabilities again.  So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time.  She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
    Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
    I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.  
    It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
    https://discussions.apple.com/thread/4351894?start=0&tstart=0
    http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
    http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
    http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
    http://bpmredux.wordpress.com/2012/0...he-little-guy/
    http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
    All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.

    No one is going to read your lengthy post.
    If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement.

  • TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

    Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
    Come on Apple.....get this issue sorted out!

    Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

  • My Mac has stopped receiving mail. Mail is still coming through to my iPhone and my wife's iPad but is not appearing on my mac. I have mail from today on the phone but nothing newer than 18 Feb on the Mac. I have not touched any settings. Can anyone adv

    My Mac has stopped receiving mail. I have a mac.com address. Mail is still coming through to my iphone and my wife's ipad but nothing is coming through to my imac.I have mail from half an hour ago on the phone but nothing newer than 18 Feb on the mac. Everythng was working fine until recently and I have not touched any settings! Can anyone help?

    So I tried something else recently and it seems to have fixed the issue. My mail is now getting new mail again and refreshing after waking from sleep without having to restart mail. Give it a try and hopefully it will help you too.
    First, make sure your Mailbox List is visible (Shift + Control + M). Then select all of your inboxes, mailboxes, and folders (not just the root folder for nested folders, make sure to select them all). Then under the "Mailbox" menu, select "Rebuild."
    It may take a while to rebuild them all if you have a lot, but like I said it seems to have done the trick for me. I hope that proves to be more of a long-term solution.

  • Can I sync my iPhone and my wife's iPhone calenders through the same iCloud account? Or do I need to set up 2 different apple id's anc iCloud's

    Can I sync my iPhone and my wife's iPhone calenders through the same iCloud account? Or do I need to set up 2 different apple id's and iCloud's

    No, I would recommed to use two separate iCloud accounts for mail, calendars, notes, reminders, contacts etc.

  • I have a new Iphone 5, my wife has a 4S and an iPod Touch.  When I sync my new 5 to the Mac, it pick up ALL of the stupid game apps that my wife uses on her two devices.  How can I keep them separate?

    I have a new Iphone 5, my wife has a 4S and an iPod Touch.  When I sync my new 5 to the Mac, it pick up ALL of the stupid game apps that my wife uses on her two devices.  How can I keep them separate?

    go to itunes preferences, store, uncheck automatic downloads. also when your phone is connected you can click  on apps and only check the ones you want on your phone, go down to the bottom right and click apply.

  • I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it).  Once updated and logged into my I-tunes it no longer works? How can I make those apps work?

    I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it).  Once updated and logged into my I-tunes it no longer works? How can I make those apps work?

    Apple doesn't have anything to do with this other than enforcing the DRM protection. The developers of this content expect to be paid if someone wants to use their content. When you purchase content in the app store, you purchase a license to use the content. This license does not permit you or anyone else to resell or give this content away. The individual you purchased the phone from simply does not have the right to sell or give away any purchased content on the phone. You were deceived.

  • HT201274 iPhone 4s, but wifi option is greyed out. I want to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, bought a iPhone 5c. how do I erase all on my 4s with no in

    I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7

    See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
    I just did it. To enter DFU mode, I had to use "method 3" on this post
    http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
    Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone.

  • One wifi spot my iPhone connects to wifi but not internet. All other devices connect to internet.

    My iPhone connects to wifi just fine. When it does it connects to the internet just fine except in one location. My house. My MacBook Pro, my wife's iPhone and her iPad get on the internet there just fine. My Iphone's IP address it begins with a 10. At my house it occasionally will connect to the internet through wifi but I leave wifi off there because it is so intermitent.
    Any suggestions?
    I have not seen this problem addressed.

    Can you ping a website using either Network Utility or Terminal?

  • HT4859 I have unwillingly synced my iPhone to my wife's iPhone. All her information got tranfered to my phone and over-rode all my contacts and data. How do I recover MY date that was backed up on iCloud yesterday?

    This morning I ave unknowingly synced my iPhone to my wife's iPhone's data in iTunes. Now all HER information is on my is on my phone and all of my information has been overwritten. How do I recover my data and overwrite her data. My latest backup to iCloud was yesterday. I have not backed up my phone today and have turned off the auto back up feature, hoping I can still retreive yesterday's data. Can anyone help?

    Welcome to the Apple community.
    You will need to restore your phone and when prompted use the backup that you made yesterday.
    Before you do so, you may wish to change your wife's iCloud login details, otherwise you may find that you then overwrite her data. She should have her own iCloud account to avoid this.

  • Can you use your Iphone as a wifi-hub for Ipad?

    Is it possile to buy the Ipad2 wifi and then use your Iphone Data plan to connect your ipad to 3G network? Therefore using my iphone as a wifi-hub for the Ipad instead of paying for another data plan?

    Absolutely you can do this.  If you have iPhone 3GS or iPhone 4 and your carrier offers a tethering plan, you can certainly use that to give your iPad a wifi hotspot anywhere you have 3G service.  AT&T offers tethering.  There is additional cost and for anyone who had an ulimited data plan with AT&T, they will have to give up the unlimited option and agree to a capped data plan.  Currently, that option costs $45/month and includes (I believe) 4GB of data/month.

  • I have a 32gb iphone 5 the wifi signal is bad and the time doesnt work can someone help i did everything thats in my hands and its still not working

    I have a 32gb iphone 5 the wifi signal is bad and the time doesnt work can someone help i did everything thats in my hands and its still not working

    Do you experience the same issue on other WiFi networks?
    Do any other iOS devices experience the same issue on your network?
    Make sure you follow all steps provided in the article below:
    iOS: Troubleshooting Wi-Fi networks and connections

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