Mi mac bloquea mi impresora de red

tengo una mac Air en red corporativo, cuando imprime en una copiado que esta en red me bloquea a los demas usuarios con windows, se tiene de apagar el equipo para que puedan imprimir.
Este mismo equipo tiene una impresora independiente conectada inalambricamente, pero no imprime seguido cuando quiere imprimir tiene que apagar la impresora y prenderla de nuevo, es la unica forma que puede volver a imprimir.

Reset SMC.
https://support.apple.com/es-es/HT201295

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