Mic issue with Lenovo G710 laptop

I have a laptop Lenovo G710 which i have upgraded to Windows 10. The laptop has an inbuilt microphone.I'm going through the setup process with Cortana but my voice isn't being detected when getting Cortana to learn my voice.I have done following to try and fix it but it hasn't yet worked:
I checked in Device Manager and looked for Microphone(IDT High Definition Audio Codec) and it says Device is working properly when i go to the properties of it.The latest driver was installed 09/07/2015.
Secondly, I have tested the inbuilt microphone out by going into Control Panel, then going to Speech Recognition then click on Audio Devices and making sure that the microphone is enabled.
I then right clicked on it Properties went to the Levels tab and increased the Microphone level to 100. Microphone boost is set to the max level. If anyone can help me to fix this issue, it would be much appreciated.Kind Regards,

Hey there,
I've been having the same problem for a long time now, seems like the IDT drivers for this model are fu**ed up somehow. No one ever responded to my problems. Don't expect anyone having a magical solution to this, unless someone from the Lenovo support really decides to dig deep. The newest driver is absolutely incompatible with Windows 10, even though it says it is. The mic works "fine" when listening to it through the recording devices properties, but never have I been able to make it work with Cortana, neither Skype! To temporarily solve this problem, until MAYBE a solution will come, I advise you to open Device Manager, and under Sound, video and game controllers, click right on the IDT High Definition Audio Codec, Properties, Driver, Update Driver, Browse my computer for driver software, Let me pick from a list, and select High Definition Audio Device. Your sound will sound worse, after some restarts it will maybe even go almost mute (at 100% volume set EVERYWHERE application-wise, windows-wise it will sound like 30%, 40% before), but at least the microphone will work service-ably with Cortana or Skype.
Guys could any of the official support REALLY take a look at this problem? Seems that not just me has it. This is a serious issue to solve. Thanks! (whistles in the wind, becomes forgotten in a few days)

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This question was solved.
View Solution.

Hello @RocknRollTim,
I understand that your notebook computer is experiencing an issue with the display screen as well as keeping a charge with the battery, and I would be happy to assist you in this matter!
To further diagnose the integrity of your computer's battery, I recommend following this document on Calibrating the Notebook Battery (Windows Vista). This should help re-synchronize the battery with your notebook.
Because the display intermittently stays on the screen when moved a certain angle, I believe the display panel cables are defective. According to the Maintenance and Service Guide for your computer, this part can be replaced with a camera (462455-001) or without (454932-001), and can be found from the multiple vendors below:
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https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=454932-001
Please re-post with the results of your troubleshooting, and I look forward to your reply!
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MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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