Mic not picking up my voice

So my issue is that whenever I am on Skype, the person on the other end can hear all of my laptop's sounds (e.g. music, videos, etc) and doesn't pick up my voice or external sounds at all. Does anyone know how to fix this issue? Thank you!

Hi,
I would suggest some further simple tests. It could indicate to us where the root cause may come from.
1) Have you tried to use the external audio device with another app? For instance try to record your voice with a windows recorder. it can indicate whether your external device has a driver problem or if it is a problem related with Skype.
2) Try another external device (or your build-in mic/speaker device) with Skype. Check if the problem remains or not.
Report the outcomes of these tests and then we will proceed.
Good luck and thanks for reporting us this problem.
Regards,
Sebastien

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