MIC problem in Lumia 620

the MIC doesn't work in the calls , working only when I am using speaker
Solved!
Go to Solution.

You have the option to try a hard reset, i.e. what you call reset to factory settings and see if that helps or take it to a Nokia Care Point to have it checked for a hardware issue. Either way you should back up all your data. Most likely the NCP will start by doing a hard reset, so you might as well try it first and possibly save yourself a trip.

Similar Messages

Problems In Lumia 620 yellow with black update ---...

Are all people using the Lumia phone facing below problmes ??????
(01) You cannot save audio files / media files received from mms and you cannot store audio files received through any messenger such as Whatsapp or line !!!!
(02) if you want to forward a mail, You cannot edit email text received in the orginal mail and it will compulsorily go as part of your mail either in forward or in reply.
(03) if some one sending you a mail have saved his name as particular sender, you cannot serch the mail with his mail id or content of subject line or email text ...example ...my mail is ************* and I have send my sender name as "JAI HO" and my subject line is quotation..... than you need to serach for this mail by "JAI HO" you will not be able to search the mail with nokia or sameer or sameerdaga or quotation.
(04) If you create a sms from contact / log you cannot add another recfeiptent to the same sms, you need to resend or forward the same.
(05) you cannot send an sms to a number in any contact saved under heading work or home or any other heading other than mobile.
(06) you cannot record call not even with a beep sound.
(07) while talking on phone if you go and try to view any other app such as mail or sms or any other app....you are thorown out of it in sec.
(08) Whats app doesn't work propoerly on Lumia...when you start Whatsapp it comes out of it within 1 minute or two max 5 minute. If you have not read any messages in any particualr grooup and the unread message si more than 50 in the particular group you cannot read them as you would scroll up to read the old message, it will come out of whats app.....
(09) During night time when you phone battery is about to drain to zero, and you want to switch off the phone and go to sleep alongwith keeping your phone to charge, you cannot do that....as you put the phone to chraging....it automatically starts on and agina with the friends and business all overseas or who are awake keep on sending the messages in grp or emails etc disturbs your sleep.
(10) broadcast in lumia is so poor you cannot add more peopel to existing braod cast. first of all to create a broadcast grp is also so difficult that you forget to use broadcast in whatsapp on lumia phone.
(11) In whatsapp the name of sender appears after the message....you dont know who have send you the message until you read tha completely.
(12) No settings facility or no options available for different type of notification of group or individula or broad cats in whats app.
(13) No privacy setting option available for whats app on lumia phone.
(14) You cannot store any audio files recived via whatsapp on phone. Media Autodownload is not optional but compulsory on phone.
(15) Windows phone....i understand that windows phone means tha t you can enter any damn app or thing from one app to other but its not like that in lumia windows phone. Like if you start drive here and your location options is turned off, you need to come out of drive here go to setting than go to location and start on the location. you cannot do that from that particular app... All app in lumia dont have feature of option.
(16) In email you cannot select all mails at a time. you need to select one mail everytime.
(17) you cannot view sms in folders option its compusory threaded way.
(18) You dont have option to view log differently like incomeing only, or outgoing only or missed call only or sms only. it will be one by one only. you cannot view in threaded form.
(19) Though you turn off show message in notification you whats app message will still be displayed on the top of the screeen when received.
(20) You cannot save the Group icon picture of whats app on your mobile.
(21) Calendar feature is also not good. You cannot import the date of birthday or anniversary from your contacts to your calender....
(22) You cannot publish or share more than one picture/video at a time from gallery to whats app.
(23) You cannot share your contacts from contacts to whats app. You need to open whats app than select the contact you wnat to share with anyone. and this is windows phone ?????
(24) No option of whats app is allowed in any app like contact or sms. As there is opton for call/text there shall be option for whatsapp and line too in conatcts list.
(25) if you have saved more than one numer under diofferent head of particular person and if you receive any message from that person you cannot make out from which number did he send us the sms from. for example. I have save 3 numers for Mr/ A, mobile - 123, mobile 2 -456, mobile 3 - 789, now when he send me any message from mobile 2 and i try to go to that sms and try to call the number fromw hich i have received sms, i cannot do that the entire contact is opened and i need to select which number i need to dial, i cannot make out from which number he had send me sms from.
(26) You cannot use sd card for anything except to store videos and pictures ...all other apps or anything is tored only on phone not on sd card than why do u need sd card.
so many other problems... to share....these nokia and windows people claim to give us the best phone in the world..... how ?????
Sameer Daga **************
Moderator's note: Post were edited as it contains email address and phone number. It is unwise to publish any contact information in a public forum.

sameerdaga wrote:
Except 8, 10, 11, 12, 13, 14 and 20, which issues relate to WhatsApp. Also to put phone to flight mode is not the solution to problem of auto switching on of phone while charging. Kindly resolve other issues and forward the issue related to WhatsApp to WhatsApp technical team.
regards
Sameer daga 09825304004
I do not use whatsapp and am not interested in what it does or not. It's up to you to report bugs to the developer. And when I check it's actually problems 8,10,11,12,13,14,19,20,21,22,23 and 24 related to Whatsapp. That's 12 out 25 of your "problems" related to a third-party app.
Phone switching on when charging is not a problem or a bug - that is the way charging works today - on WP8, Android and iOS so you'll have to live with it regardless of what phone you have.
Your issue 25 is not an issue - you just don't know how to do it. When you open the received text message at the bottom there is an icon with two arrows, one pointing left, the other pointing right. Tap on that icon and the number from which the message was sent will be highlighted.
Issue 21 - all contacts for which I have included a birthday are showing in my calendar. Don't know what you are doing wrong.
I could go on, but I have to do a bit of work as well.

NFC - Disconnecting problem on Lumia 820 and Lumia...

First, we have 2 Lumia 925 and 3 Lumia 820 all on Amber and latest updates. and having problems with connecting by tapping the phones with NFC tagged headsets which are:
Nokia Essence BH-610
Nokia Bh-221
Nokia Purity Pro Bh-940
and also JBL Powerup and JBL Playup.................
Every time when tapping the above headsets or whatever with the Lumia phones mention above I have to retapp the the phone so they reconnect and bluettoth start to be activated.
This has been going on for a while now and it is frustrating to use NFC which is far better implemented on my 808 Pureview which never fails this easy task..to connect and stay connected...without the hazzle...mentioned..
There are also other audio and sound problems which have stopped our progress for going further with Lumia phones here and actually reconsider ...
The gasply Tunein reconnecting and restarting playing after pausing and not hearing incoming sms and phone when connected to a bluetooth enabled NFC headset (if not the headset is on the head (purity pro) or in the ear (BH-610) at the time the incoming sms or email arrives of course)
There are more examples and I can clearly see in this forum that Microsoft and Nokia dont have it all figured out considering there are a lot threads about sound, volume and that kind of problem related things.
And this thing about not being able to have different audio levels for music, calls or whatever...come on...gosh.
Solution?
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Same problem on Lumia 620, connecting by tapping to NFC-enabled headset like Nokia Essence BH-610.....disconnects almost directly and then tap again, connecting and firmly connected after that.
Well, also worth mention not to be ok is that when disconnecting the headset by tapping the phone is that bluetooth doesnt switch of automatically. "On real" smart phones like Nokia 701, 700 and 808 Pureview bluetooth then disconnect.
Time consuming all this.....not to mention all the hazzle when on the run...
An example the other day after listening to Tunein radio, coming to a meeting and pushing pause and disconnectyed the3 headset.....a minute after that the Yunein-radio starting to play loud and clear through the phones loudspeaker....emabarrasing to say the least.
Not reliable at all....lives on it´s own terms, not mine....
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Problem with the Update Nokia Lumia 620

The update was initialized on my Nokia Lumia 620 that I bought yesterday. When it started the phone was connected to WiFi. However, after 10 minutes I thought it stuck so I put the battery out and in again. But the update started again. The WiFi was still on. I waited an hour but nothing happened so again I put the battery out and in. Later the WiFi connection was shut down and the update still going. Later I tried to put the battery out and in all over again. I left the phone for the night, it lost all the battery so I plugged the charger in it and then the update started again! I have the 3G internet purchased, so when it's not on WiFi then it should be working. So my question is if the update is really going on (since 4am, that is almost 4 hours till now) or is something wrong. How long can it take on 3G in the situation I described? Will it ever end or should I go and return it to the service for them to fix it? Please help me! It's really urgent!

Update is possible thru' WiFi only.. It may take in excess of an hour for the whole update process to complete ..so once you start it (thru' WiFi) just leave it .. Don't go on removing the battery all the time ...Keep the phone on charging when you update. Additionally you may have settings-->WiFi--advanced ..and select 'Keep WiFi on when screen times out..' .
If you still get the problem visit Nokia Care to get it updated.

Lumia 620: bluetooth problems since Black update

My Lumia 620 did pair correctly with my car via bluetooth. This is a Citroen C5 with NaviDrive 3D system.
However, since the Black update I have the following problems:
1) I can successfully pair the 620 once, but it does not reconnect after that.
2) When I try to switch-off bluetooth after a unsuccessful pairing trial, it does not switch-off completely: the small dots in the screen upper area keep on running and the bluetooth switch stays greyed-out.
3) When I switch-off the phone completely in this situation it often reboots instantly.
Is someone else recognising these issues?

Thanks for the update, @NL620NL. We can't comment yet if this issue will be addressed by the Lumia Cyan WP 8.1 update, though SW updates are released to fix reported bugs and improve the features of the phone's OS. If resetting the phone didn't work, try restoring its software using the Nokia Software Recovery Tool. See this link: Nokia Software Recovery Tool. The link for the recovery app will lead you to the Nokia UK website. Best to search it in the local Nokia support page: Way Finder - Nokia.
Note that this will wipe out all your phone's data, so making a backup is highly advised. Check this link for the steps on backing up your files: Nokia Lumia 620 - Back up and restore data on your phone.
Let us know how it will go.

Lumia 620 screen freezing problem

i have a lumia 620 and i update it through the phone settings OTA, after restart the screen remains freeze at the start lockscreen nothing works exept side buttons.. and thats not all before 620 i had a 520 wich is a **bleep** piece, same problems with screen
A honest question to nokia : Guys what sort of "error" is that ? What's wrong with you guys ? I switched from iphone 4 wich worked perfectly fine in 3 years after tons of updates..to this lumia 620, I NEVER EVER GONNA BUY ANOTHER NOKIA PRODUCT

We understand your sentiments, xtrad3. Let us further isolate the issue.
When you say 'software update', are you referring to Lumia Black? What troubleshooting steps have you tried so far? Have you tried to reboot the Lumia 620 by pressing and holding the volume down and power keys until it vibrates and restarts?
If the screen works after rebooting, try to verify if the software is fully updated. If it's the Lumia Black software that you just downloaded, check if it shows up under Settings > Extras + Info. Try also to check if all system apps are updated. You can scan the app codes shown at this link: Nokia Windows Phone 8 App Updates.
By the way, if you still have your Lumia 520 and had the issue with it after a software update as well, you may try the same troubleshooting steps given above. We'd appreciate it if you'll update us with the outcome.

Lumia 620 & Windows Phone App Connection Problems

I've been having problems with a Lumia 620 connecting to the Windows Phone App on my Windows 8 laptop. The App keeps reporting that the phone has a problem and is not playing nicely. I've eliminated the laptop as the issue as my Lumia 920 connects without a hitch. I'm guessing the issue is with the Lumia 620's software as it was recently updated in the past two months. Any solutions out there apart from resetting the phone?

you could try to uninstall the windowsphone app from your laptop and reinstall it to see if maybe it wasn't connecting and loading the drivers correctly.

Lumia 620 double images problem

Hi!
I bought my Lumia 620 few days ago, but theres one major problem with it. When adding images to Galley from my old phone there always appear 2 or 3 copies of one image. When deleting one of them they disappear all. Its the same case no matter if im using Windows Phone App or direct USB connect from Windows. Ive allready updated my USB drivers (using guides found in nokia.fi) since there was some problem but no effect... Help anyone? Thanks.

My solution was to sell my few days old Lumia away and move to Android. Now using Android 4.4 and all i can say is that WP is a **bleep**ing childish piece of **bleep** compared to Android. No offence but really. Im not sure whats the situation now with the current version of WP but i think that first Lumias was made just to test unready software on stupid people.

Lumia 620 screen problem.

I have been having this odd problem where the screen doesn't come on when I press the unlock button. At first I thought the phone had hung but after further investigation, I found that it was just the screen that wasn't coming on.
It would still ring when called(can't answer because touchscreen not activated), pressing the camera button would start the camera. I could see the af light coming on when I pressed the camera button but the screen would remain dark. I've been using soft reset to restart the phone.
This has happened 3-4 times in the last month and usually when there's an incoming notification from skype and I tap it to unlock the phone just as the screen goes dark. I'm also using battery widget on the lockscreen but have no idea if that affects anything.
It seems it might be a software problem but I was wondering if anyone else has had this problem or if it is a hardware problem that needs to be fixed. Thanks!

i am now pretty sure that it is a software issue. let me just tell you about a few scenarios where the screen is really quite slow to turn on.
sometimes i have my phone plugged in to a sound system and i use it as an mp3 player. quite regularly i have to wait up to 5 seconds till the screen turns on after pressing the button. sometimes i even have to press it another time. the weird thing is that if i unplug the 3,5mm plug while i wait for the screen turn on, it instantly comes on.strange...
most times the screen is slow to wake up after the phone hasn't been used for longer than 5 minutes. aftyerb having it turned on once, all successive clicks straight after the first one will activate the phone instantly. as if it was a bit sleepy after longer disuse.
i still havn't found any other coreelations between settings and the screen effect. maybe it's got something to do with flight mode, which i have turned on most of the time.
and maybe the upcoming lumia 620 firmware update will solve this problem anyway. who knows when that will actually be delivered though.

Lumia 620 Music problem with wired headset

Sometimes when I start listen music with my Lumia 620 using WH-208 headset (great price/quality ratio),music is only heard from left earpiece. Then I switch power off/on and it plays normally. This has happeded before and after Amber update.

Seen that happen on 925 as well. Restart fixed it, my 925 came with Amber pre-installed, not sure if it is some bug.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Lumia 620 compass problem

Hi,
there is something I dont understand, I get Nokia Lumia 620 and was abble to use compass until two week ago when I get message Device does not support compass. Did I disable something or what happened I dont understand.
Please let me know if there is solution and explanation.
Thanks.

Try a device reset and ig this will not work return the device to your retailer for service. If the last it will be reset anyway so no harm in trying.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 620 Software Problems (Opening Settings and ...

I've just bought a new unlocked lumia 620 and its great. APART from the fact that I cant open settings. After completing the initial setup, I cant open settings, and when I shut down the phone, it gets stuck on the goodbye screen and I have to take the battery out! Any ideas?

Hi, just my dother get 620 as well and same problems, all others working well but when try to open setups, it will show empty screen and then coome back basic view.
when switch off , goodbye text will keep on screen long long time and need to open phone and take battery away and put it back, after that when swithc phone on again , same problem....
So looks that there is some kind of problem with SW, same problems as earlier with Symbian phones, HW is ok, but software never.......
Do i need send this back for retailer or contact to Nokia service and they will flash it again?

[Lumia 620] Here City Lens "Connection problems."

Hello,
I am trying to use Here City Lens 2.2.18.304 on Lumia 620, but it only works on 2G/data and refuses to work on wifi. It asks me to check my settings, which I believe, are correct.
Please help

Anyone having faced same problem, but resolved??

Constant problem with store in my Lumia 620

Hi
When I open store in my Lumia 620 it shows error c00cee22.
Solved!
Go to Solution.

Hello, Vaibhav_16390. Have you already tried the suggestion given by eshiejamz? BTW, are you also using a Lumia 620? You may also try deleting the browser's history. Go to Settings > applications tab > Internet Explorer > delete history. Once done, press and hold both the volume down and the power keys for 10-15 seconds.
Let us know the outcome.

Problem in nokia lumia 620

Facing while downloading in store in my nokia lumia 620. Getting error code c00cee22.

Hi rishi2014,
Welcome to Nokia Support Discussions!
What connection are you using when downloading from the store? Have you tried toggling between your mobile data connection and Wi-Fi connection.

MIC problem in Lumia 620

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