Mic & speaker stopped working ??

why is this ? can it be fixed i have done a factory reset twice.

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

Similar Messages

  • IPhone speaker stopped working today.  Not 1 year old yet.

    IS this iPhone worth the headache of trying to get the speaker working?
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    IM not impressed with iPhone this one isn't a year old and speaker stopped working.  It is a disposable hyped up junk!!!

    Hard to find your question amongst the tantrum.
    What have you tried to fix it?
    Is the volume up?
    Is the mute switch on?
    Have you restarted it?
    Reset it?
    Restored it?
    Anything other than complain?
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  • External Speaker stopped working - get sound through headset

    I have a Zire 72.  The external speaker stopped working.  If I listen to music or voice memos through a headset, I can hear the message so the programs are working.  I have tried a soft reset but no results.  Has anyone had this expierience?  Sounds and alerts all set to high in preferences.
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    Post relates to: Zire 72

    The speaker cutoff switch may be stuck in the headset jack. 
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    Turn the Z72 off. Get a non-conductive electrical contact cleaner (Home Depot has this in the electrical dept.)
    Spray a few drops on the headset plug.
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  • I updated to os6 and my speaker stopped working. Even the volume control is no longer available. Thoughts?

    I Updated to os6.01 and my speaker stopped working. Even the volume control has disappeared. Any thoughts?

    Hello, PhoebeBailey. 
    Thank you for visiting Apple Support Communities.
    Here is an article I would recommend taking a look at.  Try all of the steps in this article and if you are still experiencing the issue, see step 9.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
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  • Main speaker stopped working. Phone does not ring, sound only through earpiece/headphone. What to do?

    main speaker stopped working. Phone does not ring, sound only through earpiece/headphone. What to do?

    I spoke to the reseller today and they aggred to exchanged it. They didn't elaborate on the actual cause but thought that it had to be a hardware issue.
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  • Left external speaker stopped working

    Left external speaker stopped working, right works fine. When I connect headphones, they work fine. Have tried two different sets of speakers, deleted plists and reset pram. Please help!

    Hmm. I think its not a sound card and its not a speaker problem because both parts (left speaker and sound card) seems to be ok as you have posted in your message.
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  • HT201401 I have I phone 4s and the speaker stop working suddenly, I can hear through the headphone, please advice what is the problem? Thanks

    I have I phone 4s and the speaker stop working suddenly, I can hear through the headphone but when I remove the headphone can not hear anything , please advice what is the problem? Thanks

    Thanks for your reply, but what shall I do now ? I bought this phone from china's apple store, and I am in Egypt so there is no warranty for this phone in my county, please advice how can I solve this problem? Is there any troubleshooting tips I can follow to solve this problem ?
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  • IPhone 5 speaker stopped working--no known reason

    My iPhone 5 speaker stopped working. Can't hear anything--music, video, person on phone, Siri. But phone functions and can use phone via Bluetooth in my car.

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  • SL410 - One speaker stopped working - lcd hinge problem ?

    SL410 here - I noticed the right speaker stopped working. It works intermittently if I press down on the left side of the lcd screen or the hinge. I believe the wires are being routed from that hinge (?). Audio out of the headphone jack works just fine.
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    Hi,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that right speaker of your Lenovo ThinkPad SL410 stopped working.
    Since the headphones work fine and you hear intermittent audio while pressing the LCD/hinge, chances are that the wire that goes to the right speaker is probably loose or the speaker itself needs to be replaced.
    Refer the hardware maintenance manual to understand how to remove the speaker assembly and check.
    If your system is under warranty, I strongly recommend you to contact our technical support for assistance.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    Best Regards,
    Mithun.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Yosemite - Bluetooth speaker stops working

    I have an issue where my Bluetooth speaker stops working.  It shows up on the devices list under Bluetooth but when I try to connect it does not do anything.
    Rebooting fixes the problem.   But then the next day when I try to use the speaker again it does not work.
    This started happening with the upgrade to Yosemite.
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    Scratch that.  Things have improved in 10.10.2 - I am able to reconnect to the Bluetooth speaker more often, but it does sometimes fail and I have to reboot.

  • Apple 4 Sum time durring call head fone Speaker stop working so what to do?

    Apple 4 Sum time durring call head fone Speaker stop working so what to do?

    No idea what you mean.  Are you asking about a problem with your headphones or the phone speaker?

  • My iPad 4 mic has stopped working

    HI my iPad 4 mic has stopped working tried every thing still no luck

    Hi ronk58,
    Thanks for the question. If I understand correctly, the mic is not working on the iPad. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support
    Thanks for using Apple Support Communities.
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  • I have an Iphone4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

    I have an Iphone 4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

    Verdale wrote:
    ... Is there a manufacture warranty on the iPhone?
    There is a One Year Warranty...
    iPhone User Guide
    Have you tried any of  the Basic Troubleshooting Steps...
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • Why does the ipad 2 speaker stopped working after upgrading to ios 8

    WWhy does the iPad 2 speaker stopped working after upgrading to ios 8 why plz respond

    Hi A_S85,
    It appears your iPhone has an issue relating to sound. The following article may help you find a solution:
    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
    Can't hear anything from the built-in speaker of your iPhone, iPad, or iPod touch? Maybe you can hear, but the sound is distorted, muffled, intermittent. Or maybe you hear static or crackling noises. If your iOS device has any of these issues, follow these steps.
    Follow these steps and test the sound after each one.
    Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
    If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
    Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
    Restart your device.
    Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
    Go to Settings > Bluetooth and turn off Bluetooth.
    If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
    If the device is in a case, make sure that the case doesn't block the speaker.
    Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
    Update your device to the latest version of iOS.
    If you followed these steps and still hear no sound or distorted sound, contact Apple Support.
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

  • External speaker stopped working

    My external speaker on my i-phone 4s stopped working suddenly.  I was told to hold both the round button & the start up button together to reset.  This seemed to work for a half a second, then it cut right back out again.

    which speaker? the phone may be stuck in 'headphone' mode, try plugging and unplugging the headphones a couple of time. just in case-there is only 1 speaker on the bottom of the phone, the other is a microphone.

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