Micro docking prob

I seem to be having docking problems with my Micro lately. When I plug it into the USB it doesn't always bring up the "docking" screen. Even when the "docked" message does come up, it doesn't stay; the screen reverts to whatever is currently playing.
When I have Windows Media Player running the "docked" message stays on and I can see all the files on the device, but I can't transfer them all. Some of them transfer fine but others don't.
Zen Micro Media Explorer does not detect the device at all.
Music Match does not seem able to read the content on the player. I'm not sure if it's detecting it or if the portable device manager would open regardless.
Creative Media Source does not detect the device.
Specifically, I have been unable to transfer audiobook files that I downloaded from my library website. These are license protected files and I have the appropriate licenses for them. I've been playing these files for several months without problem, but now I can't seem to transfer any of them to my Micro.
I have checked the USB permissions and they appear to be fine. Any suggestions? I've tried everything I can think of.
-- Sherri

i have a suggestion. This may APPEAR as a small thing but trust me, it's not:
Make sure your micro is turned on BEFORE connecting it to your PC and MAKE SURE the power/lock switch IS NOT in the LOCK possition.
As I already said at another thread the Micro has a Shortcut mode for use with PCs without having the drivers installed. At that mode it DOESN'T automatically dock to the PC.
Now normally it should still dock when any program would try to access it (offcourse also the Zen Explorer and Media Source) but perhaps there's sth wrong in this case.
Actually I would try three things:
- First would be simply to connect it with the switch not in the lock possition.
- If you have the v firmware and not the v2 (MTP) I would uninstall, reboot and reinstall the drivers and the Explorer.
- Finally I would try to reload the latest firmware (depending on which one you currently have: if it's v then install ..0, if it's v2 then install 2.2.02.
I think that at least one of these will work, if not however we'll still be here so ask again.
Cheers!

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