Micro Muvo not detected on comuter.

Can anyone please help. I bought my Micro muvo N200 back in late October. I am a novice computer user. I had finally downloaded music onto it after tries from "musicmatch". For some reason now, I want to delete songs from my MP3 and add new one's but now my MP3 is not "detected". I've tried everything to the best of my knowledge and nothing..
Please help.
Albert

Thanks for the response... well the actual mp3 works great. the problem is that my computer or music match do not detect it even after downloading the disc again. I was told to go to control panel, systems, hardware, then to usb... to see if the computer detects it, when i did that there were several usb ports... but there was a particular one where the USB symbol actually had a red "X" going through it as if to say that it's not working. I also tried to download the firmware on the creative website and the response i got was " This device not connected to the USB port" I tried to download unplugged and plugged (the mp3) Thanks for your response and hope to hear from you VERY soon. (tired of dealing with this.. very frustrating )

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