Micro Photo Firmware Probl

Hi Everyone!?I'm?in need of your help. I turned on my Zen Microphoto tonight and suddenly a message "firmware problem" shows up on my screen. I was talking to my brother, and he was calling me a noob because I never installed any firmware updates. He's been trying to fix the problem, but we've had no luck. We re-installed the CD and downloaded the newest Firmware but the computer won't detect the Zen in the first place, so we can't fix the problem. I'd appreciate any ideas you could give me. Thanks so much!

I have the same problem!?Any help is appreciated!?McVik

Similar Messages

  • Zen Micro Photo Firmware 'Update Fail

    Ive tried several things, several computers. The Zen will only boot to the firmware screen if not docked. If Docked the Zen can update but at the end, it will always say, 'Update Failed!'?I was wondering if this is the Motherboard, or the Hard-dri've. I dont hear any clicks or sounds from the hard dri've.

    This all started a few days ago, the Zen was playing a nice track and then it turned off, I turned it back on thinking wtf. It came on, played for about sec then said, 'Overheating Shutting Down'?so I tried a few more times and it said the same thing, it was rather Cold outside, wierd. I went home, let it stay infront of a fan for a few hours and thats when it wouldnt even boot after that. Then I couldnt recharge the battery for some odd reason, and the update didnt want to install, So i had my old BROKEN ZEN MICRO which has the same EXACT PROBLEM, anyways, I took that battery and used it cause it charged unlike the ZEN MICRO PHOTO Battery. After that, then I installed the update, but then it gave me that problem of Update failed, so here i am now...

  • Zen Micro Photo firmware 1_20

    Hi, i have some problems upgrading from my current firmware .0.0 "Zen Micro Photo"
    to the firmware .20.0, i have downloaded the program that sould upgrade the firmware.
    and i followed the instructions,
    Download the ZenMicroPhotoP4S_PCFW_LB__20_0.exe file into your local hard disk.
    Connect your player to your computer.
    Double-click the firmware update file and follow the instructions on the screen.</LI>
    easy right ?
    well it wont work when i double-click on the firmware upgrade file, it starts the program, and i can se that my zen micro photo, goes out of docked mode, and then the upgrade program tells me this message: Your player is not connected, please connect your player.
    and let me tell you.. my zen microphoto works just fine accept this firmware stuff.
    the only thing that also bugs me, is that the MTP dossent work under win2000, my work computer runs 2k, oh and why cant it just recharge when my computer is closed. theres 5v DC output on the USB anyways. why does it need the software to recharge ?
    ? Its all greek to me ! ?
    does anyone know how i can solve this problem(s) ?

    I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
    It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
    Well i will keep on working on this issue.. ill let you know guys.

  • Micro Zen Firmware probl

    Ok, so I have seen a ton on this already, but I am having trouble making them work for me so I am starting a new one. Here goes...
    I have a micro Zen mp3 player, worked fine for most of the time I had it. Then one day it said "firmware problem" and showed me four options. I took them in roughly this order: Clean up, then a formatting option, then reboot. Then I foolishly chose the horrible misnamed "reload firmware" option and promptly screwed myself up. My Micro zen was not plugged into my computer at the time so I could not reload the firmware. Then a day or so later, my computer died as I was awaiting a response from Creative. I got a new computer, and it runs vista. Now, I plug it into my USB port and the computer recognizes that a new device is plugged in, but no other program (Windows Media player, etc) recognizes that it is there.
    So, thats the back story. What do I do now? Other than hit my mp3 player with a hammer or otherwise break something out of frustration....

    Bear with me as I lay out the problems/sequence of events:
    - Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
    - Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
    - Went into to 'rescue mode' and wiped the disk clean
    - Installed the old firmware; my laptop recognized the Zen
    I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
    - I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
    - I disconnected the unit and MP0 aborted the sync
    - Reconnect and sync would hang at the exact same song. Further, I noticed the following:
    - Songs would sync up very fast (noticed around 800KB/S)
    - The problem song would experience startup problems and would hang after reaching 00%
    - I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
    - Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
    Summary:
    I think Creative released the f/w too early.

  • Zen Micro V2 Firmware probl

    Hello-
    I've had the Zen Micro for a few days and I loved it, until I upgraded to the new firmware (2.002 - PlaysForSure functionality) which makes it auto sync w/ WMP 0. I was excited about the possibility so I went ahead and upgraded and I have had multiple problems with the new firmware release. I was wondering if anyone else had encountered these, or if they are bugs that need to be worked out.
    First, after upgrading I synced with WMP 0 and certain songs would transfer to 00% then would hang and I would get an error message in WMP 0 saying: The I/O operation has been aborted because of either a thread exit or an application request. Error code: 800703E3. This never happened before. After removing the songs that would cause this problem, I no longer get this message, but the prob still must be attributed to some change that occurred with the upgrade since the faulty songs transferred perfectly before upgrading.
    Second, and more importantly, is the fact that songs are not being filed correctly on the Micro since the new firmware has been installed. All songs that do not contain information in the "Album" field of the ID tag are unaccessible now. If you select "Artist" in the Micro, the only songs available are those that are categorized by album. With the prior firmware, songs not tagged w/ info in the album field would automatically go in a section called <Unknown>. Now, they are not accessible at all. If I have an artist w/ one song on the Micro and the song doesn't have info in the album field on the ID tag, the artist is available but after selecting it I come to a blank screen on the Micro. I have also attributed this to the new firmware b/c I've reinstalled the older one and the filing system is back to normal and is fully functional.
    If anyone has encountered these probs or come up w/ solutions let me know. I'd love to be able to utilize the auto sync features of WMP 0 but for now I'll manually sync and keep things in order on the Micro's side of things w/ the older firmware version. Thanks for any help/input.
    Take care,
    Craig

    Bear with me as I lay out the problems/sequence of events:
    - Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
    - Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
    - Went into to 'rescue mode' and wiped the disk clean
    - Installed the old firmware; my laptop recognized the Zen
    I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
    - I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
    - I disconnected the unit and MP0 aborted the sync
    - Reconnect and sync would hang at the exact same song. Further, I noticed the following:
    - Songs would sync up very fast (noticed around 800KB/S)
    - The problem song would experience startup problems and would hang after reaching 00%
    - I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
    - Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
    Summary:
    I think Creative released the f/w too early.

  • Zen micro photo firmware h

    um well i dropped my zen and the battery fell out and normally it will say restoring media library when i turn it back on but this time it froze. then the recovery mode came up and i reformated it and cleaned it then i clicked the firmware update. i read later on that i should have connected my zen to the comp and had already downloaded the new firmware update but i didnt. now it wont load the update and i cant figure out how to fix it! whenever i try the update from my comp it will say its loading it then it says it wont load for some odd reason. someone help! what do i do?

    Under normal circumstances, it should load.....unless the fault is due to you dropping the player which causes the microdri've inside to become faulty.

  • Micro photo power probl

    I'm unsure of what the issue is, but my microphoto has worked fine for the past 2 months, but last week it stopped working properly. This is what is happening: When plugged into the computer, the creative logo is displayed. But nothing else will work. When disconnected from the computer, its completely nonfunctional. Any help would be appreciated. I don't know what to do. Thanks much!

    i've been browsing the forum all last night after being devastated that my microphot had the same problem. what i've gathered is that the harddisk was damaged or destroyed, usually by a fall. there seems to be no solution but to send it in to be repaired or replaced.

  • Zen Micro Photo bugs need to be worked out - firmware update comi

    Hi,
    I've had my Zen Micro Photo 8gb for a month & have discovered some interesting quirks: first, I don't believe mine is defecti've, though I've had problems. I have encountered freezing on both the "Zen Microphoto" logo and "rebuilding library" screen; I scoured this forum and the Knowledge Base for answers, trying all that seemed applicable?- I tried disk cleanup and reboot (leading to rebuilding library freezes), reformats & carefully reloading the latest firmware?a couple of times. I've drawn some conclusions:?) Mediasource software is not working for me; when I switched to using only Windows Media , most problems went away.2) For whatever reason, "rebuilding library" can only be accomplished while my Zen is connected to the computer - should this be the case?3) It seems like the times my screen freezes on the "Zen Microphoto" logo I may have held the "on" switch to the side a little longer than necessary; I'm wondering if this is happening because I'm holding the switch on a little too long?Anyway, I love the size, look and sound of this player, so I hope to keep using it. NOTE: can anyone from CREATIVE tell me if there will be future firmware updates? Thanks
    !!! Steve M.Message Edited by smills on 08-0-20070:24 AM

    I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
    It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
    Well i will keep on working on this issue.. ill let you know guys.

  • Zen micro photo... biggggg probl

    need help desperately! my micro photo won't turn on aprt from when i use the mains adapter. the battery is defiantely in and is fully charged because i charged the whole of last night, but when the mains adapter is in instead of having your green battery symbol in the top right hand corner theres just the plug symbol. basically it looks like it would if you plugged in your zen and took the battery out, suggesting its the battery but when i unplug it it stays on for about 6-7 seconds still without the battery symbol and then turns itself off?!!! it wont even work if i plug it into my pc! which really annoys me cus i want to put my new seasick steve album onto it but i cant!!! help!!!

    Dude. My son just complained to me about the same thing. His zen photo micro would play normally and then shut off without warning after a few minutes. We ruled out it was his battery because luckily his original zen micro was handed down to his sister. We did the battery switch and sure enough, sister's kept going while his exhibited the same symptoms. We then had to believe it was either software or hardware. The least costliest thing to do was to go and reflash the firmware.
    I went to Creative site and downloaded the latest version firmware and 5 minutes later, he is back up and running. Good luck.
    http://us.creative.com/support/downloads/download2.asp?Product=4259&dlcentric=9475&Product_ Name=Zen+Sleek+Photo&OSName=Windows+XP

  • Micro Photo Probl

    My micro photo is stuck on the recovery screen and every option i pick just freezes it...when i clicked Reload Firmware it just sat with the "Erasing Firmware.." message up for hours. I tired to re-install the firmware from my computer and it fails every time. Help please...

    I am also having the exact same problem.My dad got it for my son for xmas, xmas day it froze at the building library part. Toay, just over a week later it is frozen on the logo screen, making an odd noise.Reading previous threads this may denote a HDD failure!!!I have also tried reboot, format all, reload firmware and clean up. Always stops there.On the Zenmicrophoto I have there is no reset button. Whilst simultaniously?holding the switch at the on position and inserting the battery gets you to the rebot etc screen. I have had enough of this but worse is that my Dad paid a fortune for this and my son is without his present. Ok I can send it back, blah, blah, blah but when you pay out good cash you expect it to work.Anyway, sorry to go on but if anyone else out there has any other possible solutions then that would be fantastic.:manmad:

  • Zen Micro Photo Probl

    Hi, so i just baught a Zen micro photo like a week ago, and its pretty sweet, the only thing is, whenever i want to look at pictures, the music sto
    ps.
    Is there any way to look at picutres while listening to music?!?

    No, the Microphoto cant do a picture slideshow to music. Its normal for the music to stop when you go into pictures; and it appears on every player. It could be updated in a new firmware.... we'll see.

  • Zen micro photo proble

    ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

    i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

  • Zen Micro Photo 8gb have headphone jack probl

    I am going to purchase a zen micro photo, but only if the headphone jack problem is fixed from the previous zen micro's. Anyone know anything about this? Thanks

    I doubt that you'll get an *official* response to this as CL does not *officialy* have any problems with the headphone jacks on their units other than from *mishandling* or from a normal and small failure rate. As of now the official stance is that there's no problem to fix. Just keep checking back here. Looks like with the Micro the thread started jumping after about 3 months for the folks that purchased last January.
    Mine's about a month old now with no problems.

  • Does the Zen Micro Photo 8GB have Jack Stick proble

    As my title says, does the Zen Micro Photo 8GB have Jack Stick problems?
    Some claims that Creative fixed this issue, and some claims that it still exists, does some of you have experienced problems with the ZMP?

    Since there is no definiti've answer from Creative regarding this issue, I plan in the interim to keep my headphones plugged in as much as possible. My long term solution is to purchase (for approx $5.00) a 3.5 mm male/female headphone jack and use it as the sacrificial phone jack. This way I can remove my phones as much as I like. I am not going to take the chance. I think the long term solution is the way to go even if they fixed this problem. Over time the phone jack is going to loose some connectivity due to repetiti've use. This in turn creates an annoying audible noise picked up by your headphones. Just a thought.

  • Help with my Bran-New Creative Zen Micro Photo. [Questi

    <EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
    My Specifications:
    My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

    Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

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