Micro Recovery Mode Probl

My Zen Micro crashed a bunch of times and eventually decided not to start up at all. I just get a screen saying "Creative" and that's it. I downloaded new firmware but when i connect the player to the computer it doesn't recognize it. Right now I'm running "Clean Up" in the recovery screen but it seems to have crashed again. Is there supposed to be a status bar saying how much longer it should take/how much percent it had scanned? Does anyone have a ball park figure of how long it should take?

A disk cleanup should take no longer than 30 minutes for a full player (and most likely a lot less).
If Rescue Mode functions aren't working the player is faulty unfortunately.

Similar Messages

  • Zen Micro - recovery mode hang

    My Zen Micro do not start. I have tried to use Recovery mode, but it doesn't work. Clean up, Format, Reload firmware and Reboot - they all hang up. It says for example "formatting" on the diplay until for a very long time. Nothing happens. And the PC does not recognize the mp3-player. What can I do?

    Sounds like you have a bad hardi've. If not under warranty you can replace it yourself. Not real difficult. Here are instructions to open? http://www.hardwarezone.com/articles...d=33&cid=9&pg=& here is what you replace dri've with. ? http://www.newegg.com/Product/Produc...em=N82E6820270? I have done this to a couple of my player so i know this card works. ?Message Edited by coachop94 on 0-2-2008 03:7 PM

  • Zen Micro Recovery M

    I have had some unfortunate experience with ZEN MICRO recovery mode. I want to suggest to creative that they provide more user feed back on the device after each phase of recover mode, clean up ..it should tell you when you've completed the task. Formatting should tell you when it's reformatted, but before that should tell you how long to expect with a full device so we can know how long the process should take. My experience was it hung..or did it's I don't know. If it hangs, what should we do? When they say make sure you have the firmware available to reload, they should be more specific. I find the website does not really fill you in all the way and expect everyone to know how to reload their software via USB connections. Also, there was a lot of confusion when to have the battery in the device and when not to. I had a hard time, when only conncected via USB and without battery in. The device would not go to recovery mode.
    This is the third Creative Zen Micro for me. The first one failed after 0 months, they sent me a refurbished one and it did not work. They finally sent me a new one 3 months ago and it just crashed on me a couple of weeks ago. Now I have to go through the laborous effort of getting a Return Authorization (if they'll even do that now). I am at wits end and clearly frustrated. If they device stunk, I would move on, but I really do like the hardware design and wished that Creative would get the software right and maybe ruggedize the software / hardware experience
    Zenpatient needs Zen Dr.

    I agree that a little more documentation would be helpful. I think I, or someone (I forget), started a petition to get reload OS renamed to delete OS (a better representation of what it does).
    I have tried in the FAQ though to detail how long each of these functions should take.

  • Creative Zen Micro - All time Recovery Mode( Firmware probl

    Good. Staff, my Creative Zen Micro does not give to come back toward the normal version Firmware, appears recoverymode and he never leaves you give, says that he has a problem in the Firmware. They help me

    My version is : 2.2.02_0.00.65 , and i not can feedback the firmware......says on the turn off, Firmware Problem, and he goes to Recovery Mode... Please help me

  • Help! my Zen MIcro has gone into recovery mode and wont get out of

    My Micro suddenly just went into Recovery mode and i have tried all the options and have had no sucess with any of them has anyone else had this problem if so did you get out of it !! i need help cause the bus ride home is no fun with out it

    Ohareehoh,
    If the Zen Micro is clicking at the point you are describing, then it sounds like the Hard Dri've has been damaged and you are physically hearing the clicking of the dri've. I would suggest contacting support for repair options.
    Daniel

  • Zen micro stuck in recovery mode

    Hi
    zen micro frozen in recovery mode and i downloaded new firmware on to my pc
    but it wont even open im at a loss at what to do any help much appriceated

    Have you tried to reset it using a pin of some sort? Or something sharp? Or try taking the battery out and put it back if it doens't have a reset button. It'll do the same thing
    WHAT TO DO AFTER:
    I did have a problem like this though, and it seems to be common when in Recovery Mode.
    Before connecting to USB, first open the firmware update (Don't connect it before hand). When it says to connect, do so, but not before, and then select Update.
    I hope this helps Message Edited by flame on 02-09-2006 :39 AM

  • Zen Micro Photo Recovery Mode Problem !! Help needed plea

    I just purchased a white zen micro photo last week. As I was putting music onto my ZMP, my computer ( Dell Windows XP ) froze. I disconnected my player and when I went to turn on my ZMP, I found out that it went into Recovery Mode. I tried all the possible ways that it listed to do.
    Clean Up (when I pressed that one, nothing happened .. the screen didn't even change)</LI>
    Format All (When I pressed that one, the screen seemed to .. freeze .. but it had a smear of lines .. ?)</LI>
    Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
    Reboot (It turned off and It turned back on like it's supposed to but when it turned back on, it was in recovery mode again)</LI>
    My ZMP does not even turn off. This is wasting the battery so please help me. I have emailed Creative but they have not replyed yet.
    <FONT size=7>PLEASE HELP !

    imsooopawoman wrote:
    Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
    You must have had firmware on there if it worked, but "reload firmware" actually erases the firmware. It's a badly named function.
    Unfortunately though you've tried all you can as a user. The player sounds faulty and you ought to contact Creative support for a replacement.

  • Zen Micro not booting up and recovery mode doesn't do anyth

    Hi,
    I just got my Zen Micro yesterday and it worked fine until the second battery charging.
    I charged it using the AC adapter. When it finished charging I tried to turn it on but it wouldn't go past the Createi've log (the second screen after the one with the copyright notice)
    Since then I've tried all the options in the recovery menu but they don't seem to have any effect. (The recovery mode displays "Creative Zen Micro v0.0.58 at the top)
    I tried "clean up" and gave it at least 30 minutes but it didn't finish.
    I tried "reload firmware" but after some time I took out the battery and it still gets stuck at the second Creative screen. I don't get the firmware error screen.
    Also tried the format and reboot options... nothing.
    Yesterday I upgraded the firmware to .02.05 firmware and didn't have any problems. All the software also worked fine on my WinXP machine.
    Would appreciate your help.
    Thanks,
    Greg.

    I've had the exact same problems as GregL, except that I have the original firmware that came with the Zen Micro (I was planning to upgrade it until this whole mess happened).
    I charged it fully a few times, and it'd been working fine for about fi've days, and now, I can't get past the "Creative" logo screen! Recovery menu works, but the options don't seem to get anywhere. They never get past "Erasing Firmware", "Scan Disk", and the like. I've tried rebooting and I've tried removing the battery, but nothing has changed.
    Does anyone know what might be wrong with my Zen Micro?
    -MysticBoo

  • MICRO STUCK IN RECOVERY MODE. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!

    My micro is stuck in recovery mode and i tried to reboot and disk clean-up. When i clicked disk cleanup nothing happened. Please help.

    That would seem to indicate a problem with the dri've. I'd advise you contact Customer Support to get them to replace it for you, or (if you only just purchased it) contact the store directly.
    Cat

  • Creative Zen Micro Version 0.0.65 freezes in recovery mode. Please help!

    Hi. My Zen Micro was not booting. When I removed the battery and replaced it, it would freeze in power up. So, I followed the instructions and got to recovery mode and it freezes there too. Please assist!? Thank you so very much!

    That sounds like a bad hardri've. Very easy to replace with compact flash card. http://www.anythingbutipod.com/forum...ead.php?t=7459

  • Zen Micro crash - recovery mode does not w

    Well - in the nearly 2 years I've had my Zen Micro with no real problems - it finally crashed on me big time.
    The other night I plugged it in to my computer's USB port to recharge. Every so often, it will not "dock" and I have to unplug it and plug it in again - no big deal. This time, it did not connect, and I did not notice, and it sat connected in that state for about 24-36 hours before I noticed it. Now, the unit is completely frozen - when trying to start it up, it only gets to the second screen (with the CREATIVE logo only) and then just sits and stares back at me. Nothing has worked in recovery mode, either re-boot or disc clean up. I even tried to just erase those whole thing but both format and clean up finctions do not work either. It just sits there idly.
    Is there any other way to force a reset on the unit's Should I try to re-install the firmware (in the latter case - I'm not sure if I can if it won't reach the point of docking with my PC).
    Any advice would be appreciated.
    Thanks.

    Well, I'm not sure if it's reassuring or just depressing that I'm not alone here. Exact same problem - after over a year of working great, I turned it on a couple days ago and the stupid thing froze on the "Creative" screen. Every time I restart it, same thing, plus I noticed that it makes a little boinging skippy noise. Anything you choose in recovery mode, it just freezes. Also, I've noticed that it now smells weird. As if, perhaps, electronics have become slightly singed.
    Bah! At this point I think I might try Ouija's method. Even the Creative FAQ suggests it as a last resort!
    "If this fails, or if you are getting the "hard dri've error" message on startup, listen closely to the Zen when it starts up. If you can hear the hard dri've repeatedly clicking at the end of the start up chances are the heads or related mechanics are jammed in some way. At your own risk you can try and free this by firstly powering the player down, then giving it a hard slap on the side. An alternati've and less drastic approach is to hold it in your outstretched arm with the screen towards you and twist your wrist back and forth as quickly as you can."
    I've already given it a shake, and no results. But I can hear something rattling inside, which I'm sure is a great sign. :/
    If smacking doesn't work, then I guess I'll have to buy a Nano at the Boxing Day sales... How sad that even now I would probably buy a Creative over one of those ugly ass Shuffle things and the annoyance of iTunes. I have no principles whatsoever. I would never drop more than $00 on one again though. And no more harddri've players. At least I've got a nice white $250 paperweight for my desk now...

  • Zen MicroPhoto or Micro stuck in Recovery Mode? Can't update firmware? Try this

    I got these instructions from here:
    http://blog.opsan.com/archi've/2005/09/3/472.aspx
    This is the only thing that worked for me to get my broken Zen MicroPhoto up and running again. It was stuck in Recovery Mode and my XP SP2/WMP laptop wouldn't recognize when trying to load firmware or in Creative Media Explorer or WMP.
    To Fix any problems with broken firmware form attempted "playsforsure"
    firmware updates etc where your pc finds it as a 20mb dri've and it sits
    in recovery mode and does bugger all:
    1. Uninstall all creative software & drivers
    2. Uninstall Media Player and Media Player runtime (will require a
    reboot for each thing). This is done by going to add/remove programs and
    uninstalling (this will put your pc back to wmp0).
    3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
    4, Plug Zen in.
    5, Make sure you have the firmware update ready, run it but don't click
    the language bit yet), leave the mouse hovering over your language
    selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative's site, go to SUPPORT and then DOWNLOADS).
    6. On the Zen- select "reload OS" (on ZMP I believe it is Erase or Reload Firmware, something like that, don't have it in front of me).
    7. As soon as it flashes up "reload new firmware now via USB" click the
    language button
    8. Now the pc should find it and allow you to re-load the
    firmware. (it may take a few attempts)
    9. Once complete, click close and restart the pc. Everything should now
    be fine.
    0. Once all is working, you can re-install WMP and it will work fine.
    I hope this helps somebody.
    Message Edited by mdscriber3 on 08-04-2007:2 AM

    does that mean when in vista or xp same problem still occurs?
    http://storeyourpicture.com/images/s...lectronics.jpg

  • Zen Micro stuck in recovery mode [SOLUTION!

    As you do, I have a school trip tomorrow so I thought what a great way to keep myself from being bored on the coach ride (or to drown out rubbish music) by listening to my mp3 player. (Plus I wanted to upload about fi've new CDs onto it)?I connect it up to the laptop and for some reason its on "Recovery Mode" I think I took it out of the USB port thing. Afterwards, I kept choosing the reboot... Afterwards I did the clean up and then I clicked Reload firmware and tried to connect the USB in while it was doing this but to no evail. I turned off the mp3 player and turned it back on and it said "Firmware problem"?I kept trying to download the right firmware but the downloader kept saying "Player is not connected" (WHEN IT IS!) I've even tried to use the original first firmware but NOTHING will load onto it because apparently it "is not connected" to the computer.?Help please??Edited: I managed to fix it following this solution; http://forums.creative.com/creativel...ssage.id=80229Message Edited by BuryMeInBlack on 02-04-20072:23 PM

    http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=79756
    I did it that way

  • IPhone4 stuck in Recovery Mode (iOS-5 update)

    Hi Everyone,
    I recently attempted to upgrade my new iPhone4 to IOS-5.However as usual, after the OS software download and subsequent installation / restorebegan, the iPhone jammed in recovery mode (the one with the iTunes logo andcable). Error-Code 1602.
    This is not the first time this has happened; my 3Gsuffered the same fate twice during this dreaded iPhone-OS upgrade, while I hadto seek an iPhone specialist for repair. This is not an option at present.
    The iPhone is recognised in Windows (Device Manager),just no longer in iTunes itself. ITunes does not recognise the iPhone in diagnosticseither.
    I have tried thefollowing:
    2x Uninstalled (in sequence):
    -       ITunes;
    -       Quick-time;
    -       Apple Software update;
    -       Apple Mobile Device support;
    -       Bonjour;
    -       Apple application support;
    -       Program files x86 (bonjour, Apple, iTunes, QuickTime);
    -       System 32 (Quick Time).
    Restart. Downloaded iTunes 10.5, installed, noresult for iPhone.
    I have attempted almost everything on the apple support pages without luck:
    Disabled Firewall and anti-virus Security
    Reinstalled device via Device Manager
    Tried different USB ports
    Changes USB cables
    Please help me?
    Operating System:
    Asus G73JW
    Windows-7 Ultimate (64bit)
    iTunes 10.5 (64bit)
    Trend Micro Internet Security
    iPhone4 previously: V4.3.3

    Look what google found! Amazing how that works eh?
    http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
    also:
    *Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2. Restore and wait for error 1604.
    3. When prompted, click OK.
    4. Close and re-open iTunes while iPhone remains connected.
    5. iPhone should now be recognized in Recovery Mode again.
    6. Try to restore again.

  • Apple Tv 2 (atv2) Woks great but stuck in recovery mode

    I have an Apple Tv 2 That was running 4.3 and worked fine. I connected it to my computer and it was recognized in recovery mode. I have tried EVERYTHING! I have a macbook, I have restored to newest software, used Recboot, iReb (windows), iFaith (windows), tinyumbrella and tried entering DFU and coming out....I feel like I have done it all. I am using micro usb and no power source connected.
    Weirdest part is when I plug to a tv it works normal like it should. But I just cant get itunes to recognize it as it should. Please advise! email me if necessary
    [email protected]

    Hi Kelly,
    It's either a bad internet connection/cable
    OR
    Turn off power and turn back on

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