Micro Zen "not detected." Help plea

I know this topic has been beaten to death on the board and I've read and reinstalled etc but I'm seriously at a loss.
I got my Micro Zen player today and set it up. I installed the software and then plugged it in and got that annoying "device has malfunctioned and cannot be detected blah blah blah" message that everyone seems to get. So I uninstalled everything, reinstalled it tried again. No luck. I download the drivers and installed those, no luck, tried to reinstall the drivers on the CD, no luck. My sister got an identical mp3 player so I tried hers with the same result, tried using the cord that came with hers, tried using the CD that came with hers, tried using my digital camera's cord, tried multiple USB ports. I've probably tried a few other things but I've been working at this since this morning. Ick.
I haven't tested it on another computer, but I don't think that will make a difference. I need it specificlly on this computer (seeing as it's the only windows computer we own, the other is a fi've-year old iMac). And I don't think it's an issue with the player or cord since I'm getting the same result with two different players.
I'm running a Windows XP OS on a Dell computer that's under six month old.
Does anyone have an suggestions? Please? It would be muchly appreciated. If you feel the inclination, my screen name on AIM is x the lovelyLIZ. I'll have an away message up but if you could just leave a suggestion there I would eternally grateful. Or replying to this post work great too :smileytongue:
Thank you so much.

meika wrote:
I got my Micro Zen player today and set it up. I installed the software and then plugged it in and got that annoying "device has malfunctioned and cannot be detected blah blah blah" message that everyone seems to get.
Certainly not everyone! It's a rare error...
I haven't tested it on another computer, but I don't think that will make a difference. I need it specificlly on this computer (seeing as it's the only windows computer we own, the other is a fi've-year old iMac). And I don't think it's an issue with the player or cord since I'm getting the same result with two different players.
Chance are it's a USB compatibility problem. Check for motherboard BIOS updates, and USB chipset updates. Alternati'vely get a PCI USB2 card and fit that, they aren't expensi've.

Similar Messages

Zen Micro 5gb not detected w/ USB ca

i just got my new micro and have had no luck getting the usb cable to work.
) i installed all of the spyware-bloated software required to copy music over to the player and found that none of them can detect it. not even the removable disk mode works. (and yes my usb port works - i even tested 2 other computers to see if they would pick it up)
2) after wasting hours of my time going through the forums and reading anything even remotely related to Zen Micro usb problems i finally decided to go into recovery mode and "Reload Firmware."
3) after plugging the player back in to see if it will be recognized by windows and then reload the firmware, it continues to go undetected. (i ran the "Creative Zen Micro Firmware update" with the micro connected through USB and it does not detect it.)
*) concerning the quote about the removable dri've feature
"If you are using a shared computer in school or at the office, and installing Zen Media Explorer is not possible, you can still transfer data files. However, you must enable Zen Micro?s Removable Disk mode when you do this."
since you do not even need any extra software to use the removable disk feature, besides an OS like WinXP, i'm assuming that either the player or the usb cable it came with is busted. in either case i'm planning to get it exchanged for a set that works.
am i the only one who's run into this problem? any feedback/suggestions would be greatly appreciated.Message Edited by assman on 09-2-2005 0:50 PM

assman wrote:Thanks for the information! Quick to the draw and very helpful I'm surprised you're not part of the official customer support team
It would be nice, but they don't have any facility for remote working (I'd have to work from Brazil, my current location). Aside from issues of them actually having vacancies etc. Maybe if everyone sends an email to Sim Wong Hoo.... I'd very much like a job, as getting one here in Brazil is proving impossible for a Gringo like me
Anyway, I hope you get your player replaced ASAP and can get on with the business of listening to music!

Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Micro Muvo not detected on comuter.

Can anyone please help. I bought my Micro muvo N200 back in late October. I am a novice computer user. I had finally downloaded music onto it after tries from "musicmatch". For some reason now, I want to delete songs from my MP3 and add new one's but now my MP3 is not "detected". I've tried everything to the best of my knowledge and nothing..
Please help.
Albert

Thanks for the response... well the actual mp3 works great. the problem is that my computer or music match do not detect it even after downloading the disc again. I was told to go to control panel, systems, hardware, then to usb... to see if the computer detects it, when i did that there were several usb ports... but there was a particular one where the USB symbol actually had a red "X" going through it as if to say that it's not working. I also tried to download the firmware on the creative website and the response i got was " This device not connected to the USB port" I tried to download unplugged and plugged (the mp3) Thanks for your response and hope to hear from you VERY soon. (tired of dealing with this.. very frustrating )

Micro-SIM Not Detected

Greetings,
Today when I went to switch my PlayBook from Wi-Fi to 4G I got a "Micro-SIM card not detected" icon when I tapped the Wi-Fi icon in the status bar:
It was working the day before. Any idea what would cause this? How can I fix it? I've already tried restarting.
Thanks,
Shane.
Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)

Hello SGoodman,
Have you attempted removing and reinserting your SIM card? If so, do you have access to another SIM card you can test in the device?
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

PHOTOSMART C4580 'CARTRIDGES MISSING OR NOT DETECTED' HELP!!

i keep getting CARTRIDGES MISSING OR NOT DETECTED' error message on my photosmart c4580. i have taken out and re set the cartridges, also cleaned them and the printer contacts lovingly with a cotton swab just like the online help advised and i still get the error message. i dont want to buy new cartridges until i definitely know they are empty (i dont really think they are). can anyone help?? thanks
This question was solved.
View Solution.

Hi - Wish I had better news, but since you've already cleaned both the cartridge and carriage contacts, I'm not aware of anything else you can do, but replace the cartridges.
Sorry about that.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Zen V Plus Help Ple

I've had a stone for a while and decided to upgrade to the Zen V plus after finding a good deal on amazon, Anyway for the first week or so it worked perfectley (although it wouldn't play via the USB on my car stereo like the stone did) the other day it decides to freeze up and now is displaying "Firmware problem" I tried downloading the restore programme off of the support section of the site but its now saying its not connecting to the pc (pc says its not connected and mp3 screen just shows the error message instead of saying docked) so the restore programme only displays "mp3 player not connected" Help please

First, charge your player overnight to make sure it has a full charge. Remove?ALL Creative software from your computer?and roll back the Windows Media Player to 0. Then re-add your software and plug in your player. That is the easy way to get your player to work. Hope this method hel
ps.
If it doesn't, then I suggest you do a search at the top of page and see all the different things people have done to get their players to work. If that doesn't help, contact support by e-mail.
Also try the forums at fixya.com and anythingbutipod.com.
luvmyrescuedogs

Micro SD not detected in Z1 Compact

Hi,
I have been using my SD Card in my new Z1 compact for a couple of days. Today I removed it and put it in my old phone to copy some data. After copying the require data, when I put the card in my Z1 Compact, it is not detected, but it is still detected in my old phone and even in my card reader. Any suggestions?
Thanks,
Charu
Solved!
Go to Solution.

The older phone is LG Optimus L7. That card was earlier in that phone itself. Then shifted it to my new Z1 Compact and it was working fine until this thing happened.
I even tried formatting the card, but still the same, it is not detected in the Z1 Compact, but everywhere else.
Also, I tried my friend's card, and it is getting detected in my Z1 Compact..
I am not able ot understand the problem

IPOD NOT DETECTED HELP

Hey Guys I Recently Updated from windows xp SP2 to WINDOWS 7 ULTIMATE AND NOW MY IPOD IS NOT DETECTED BY ITUNES BUT IT IS DETECTED BY THE COMPUTER TRIED REINSTALLING RESET AND RESTORE BUT IT DIDNT WORK STILL SAME PROBLEM THANK YOU

iPod appears in Windows but not in iTunes

Zen Micro Photo not detected by ZEN softw

Hi, I have been having a heap of trouble getting my microphot to talk to the software. I had all the common issues with demo shield, itunes reinstalled Adobe products uninstalled etc,. The device is detected by windows but the software tells me it is not connected. All the creavite software has been installed many many times. Anyone got an idea?

beesquared, ok the computer does recognize it. Now you need to do 2 things which was in the link I provided <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url].
Do #3 and #5:
3. Open Task Manager, click on processes, look for the process WDFMGR.EXE. If its not listed then, clicl Start > Run, and type CMD. In the command prompt window type SC START UMWDF. Check Task Manager and see if this process is listed and try WMP0 again.
5. Start REGEDIT and navigate to HKEY_LOCAL_MACHINESYSTEM\ CurrentControlSet\Enum\USB. Right click the USB string and select Permissions. Make sure 'Administrator' and 'Everyone' have 'Allowed' ticked for Full Control permission. If you do not have 'Everyone' then click the Add button, add the username, and then give it Full Control.Message Edited by DM on 0-4-2006 07:47 PM

Zen Micro Problems...Help ple

I've had zen micro for a couple of months now, and on friday, I don't quite know what happened, but it sort of froze while I was using it. After it turing itself off, I turned it back on. The sceen came on normally, but at the next screen that should have been the one that says which song's you're listening to and stuff, it simply said "creative and froze. I tried letting the battery run out by itself, and recharging and turning it on, but nothing worked. I tried plugging it into my computer, but despite the fact hat I had just plugged it in the same way I always had, apparently the computer couldn't find a ny attached devices. I tried rebooting and whatnot already, and even tried wiping the disk empty, but it just keeps on freezing and not working. I tried phoninh in, but apparently my 60 day phone service or something has run out, so I came here. Does anyone know what I should do? :smileyindifferent:

I had nearly the same thing happened to my Zen Micro. It froze on me on the 3rd day after purchased while listening to a song. I would have to wait until it turned off and when switch on again it was stuck on the "Creative" screen. This screen would last for about minute then change to the "Recovery Mode" with four options. I tried all four options but none would work. I finally packed it up and exchanged it for a new one at best buy, this time I bought a 2-year performance plan for 20 bucks.
My pet theory... I used the "plays for sure" option which I believe may be problematic since it's new. Also, I may have made a mistake by trying to use the Zen Media Explorer and WMP0 for syncing. After downloading songs using ZME, I synced using WMP and realized it was trying to re-copy my entire library. I halted this operation and the next day my Zen froze.
My new Zen is now installed using the other firmware (not "plays for sure") ..0. So far, after a week, there has been no problems.
If yours doesn't go into recovery mode after a minute or so, you can force it by taking out the battery, slide and hold the on-switch on while replacing the battery. The Recovery Mode should start up. Good luck and hope you are able to fix yours.
Message Edited by bodivista on -22-2005 05:6 AM

Zen Micro Buttons not responding help!

Hey , My zen micro was working fine till today when I turn it on all my "digital" button are not responding , the only working button is the power on/off button, it syncs perfecly but I cant do anyhing with all the other buttons, I tried reinstalling the firmware but it still dosnt work , ant I cant reset it cause the buttons dont work .
any ideas ?

did you push ur buttons too hard? or squish it or anything? it's a TOUCH pad, so you shouldnt apply too much pressure on it, a good light tap will do it. Are you still under warrenty? call Creative and check it out.

Zen Micro 5GB - Installation problems - HELP ple

Dear All
I am sure must have been asked before, so please bear with me.
Just bought a Zen Micro and cannot seem to install the supplied software from the CD. Keep getting a InstalWizard 6003 error message. Have tried restarting, deleting temporary files (even connevting to net) and still get same message.
Have tried to install then by copying files to harddri've and running from there but that fails.
What am I to do or have I a dud?
All suggestions greatefull recieved.
Andy

I was also thinking - how's your cd player on the pc - is it generally ok ?
try copying the files from the cd to your hard dri've and running from there.
Sometimes you can get -6003 errors if some of the source files are unreadable for any reason.
If that fails then i suggest downloading from creatives website and trying the install again incase you just have a dud cd.
Seeing as you've just got it i'll also tell you from my own experience......
I have a zen micro 5gb bought it about 3 months ago and had no problems with the installation but that was on a fully patched up to date winxp sp2 with 2Ghz memory.
I did have issues with the zen micro itself hanging but i upgraded to the 2..02 firmare beta and it has been happy ever since.

Zen vision problem HELP PLE

I recently bought a zen vision 4gb
but i cannot get it to work, after i've charged it and turn it on it just says "Re-building Library" and stops about half way through
also it cannot pick up the device through USB so cannot transfer songs etc.
my brother has a zen micro 5gb which works fine , we also use the same computer
Thankyou for all the help . much appreciated!

also i forgot to add when it is on the "Re-building Library" Screen it will not turn off

Zen not detected in recovery mod

hey,?i'm trying to reload the firmware.. but its not getting detected in recovery mode... it says its charging on the mp3 player... and it connects in the normal mode... so wtf?

when it's showing this in the recovery mode, unplug the usb cable and reattach it again.... If you are trying to reload the firmware rite, open the firmware you downloaded from creative website. Then attach the usb cable from ur pc to ur ZEN MP3. this shld help solve ur problem.

Micro Zen "not detected." Help plea

Similar Messages

Maybe you are looking for